Have trouble with the Measure app on your iPhone? Here are some troubleshooting steps to get it working again.
The Measure app uses augmented reality (AR) technology to turn your device into a tape measure. You can gauge the size of objects, automatically detect the dimensions of rectangular objects, and save a photo of the measurement.
The Measure app works on all iPhones running iOS 17. It can be frustrating when the Measure app is not working on iPhone in iOS 17. Don’t worry, we’re here with solutions.
If you are experiencing any problems with the Measure app on your iPhone after iOS 17 update, you can try these 6 troubleshooting steps to resolve the issue. Here’s how to fix Measure app when it’s not working on your iPhone.
9 Ways To Fix Measure App Not Working on iPhone in iOS 17
A lot of the time, the iPhone Measure app won’t work because there’s a software issue with the app itself. The troubleshooting steps below will help you determine if the app is malfunctioning and show you how to fix the problem if it is.
1. Make Sure You’re in a Place With Good Lighting
Are you using the Measure app on your iPhone to measure objects and people in low light? If so, use adequate lighting to assist the iPhone’s Camera in focusing better.
2. Check Your iPhone’s Case
Are you trying to measure objects and people but the Measure app isn’t focusing on the main subject? If so, make sure that the edges of your iPhone cover are not in the view of your camera lenses. If your iPhone cover is blocking the camera’s lens, the Measure app won’t work. Take off your iPhone’s cover to ensure that it’s not obstructing the view.
3. Clean The Camera Lens on Your iPhone
If any of your iPhone’s camera lens is dirty, the measure app may not work properly. Gently wipe the Camera lens of your iPhone with a dry cloth to remove the smudges that may be obstructing the view.
4. Close And Reopen The Measure App
Closing and reopening the Measure app will give it a chance to shut down and try again the next time you open it. Think of it like restarting your iPhone, but for an app. If the app crashed, or if other software crashed in the background, your iPhone Measure app won’t work.
If your iPhone has a Home button, double-press the Home button. This will bring up the app switcher, which lets you access all the apps currently open on your iPhone. Swipe up on the Measure app to close out of it. You’ll know the Measure app is closed when you no longer see it in the app switcher.
To open the app switcher on an iPhone with a Face ID, swipe up from the bottom to the center of the screen. This will bring up the app switcher. To close out of the Measure app, swipe the app up until it’s completely gone from the screen.
5. Restart Your iPhone
Restarting your iPhone allows all of the programs that operate your iPhone to shut down and start over again. Sometimes, turning your iPhone off and back on can resolve a minor software issue that could be causing the Measure app not to work properly.
To restart your iPhone, press and hold the Sleep / Wake button, which is also known as the power button. After a few seconds, the words Slide to power off and a red power icon will appear near the top of your iPhone’s display. Swipe the red power icon from left to right to turn off your iPhone.
Wait about half a minute before turning your iPhone back on, just to make sure all the little programs have enough time to completely turn off. To turn your iPhone back on, press and hold the Sleep / Wake button. Release the Sleep / Wake button when the Apple logo shows up in the center of your iPhone’s display.
If you have an iPhone with Face ID, press and hold the side button and either the volume up or volume down button simultaneously. When slide to power off shows up on display, swipe the power icon to the right to shut down your iPhone. Wait about 30 seconds, then press and hold the side button again to restart your iPhone.
6. Make Sure The Measure App Is Up To Date
iOS updates usually add new features, patch up software problems, or fix security issues. With that in mind, always ensure you are running the most recent version of the iOS to have the latest software. Otherwise, Measure may not be working correctly. Measure app is a native app therefore, it can only be updated by updating iOS.
To check for an iOS update, start the Settings app on your iPhone and navigate to General > Software Update. If your iPhone software is up to date, you’ll see the message, “Your software is up to date.” on your iPhone’s display.
If an update is available, tap Download & Install or Install Now. In order to complete the install of the iOS update, you’ll need to plug your iPhone into a charger or have 50% battery life. When the install is complete, your iPhone will reboot.
7. Uninstall And Reinstall The Measure App
If the iPhone Measure app still won’t work, sometimes uninstalling and reinstalling it is all it takes to resolve the issue. It can be difficult to figure out why Measure app is not working on your iPhone, so rather than trying to track it down, we’ll delete everything and try again. Deleting and reinstalling the Measure app will resolve any issues with lagging, freezing, or app crashes.
Press and hold on the Measure app icon until the menu appears. Then, tap Remove App > Delete App > Delete to uninstall Measure on your iPhone.
Next, open the App Store and tap on the Search tab in the lower right-hand corner of the screen. Search for Measure, then tap the reinstallation button to its right.
8. Reset All iPhone Settings
If you tried all of the above but the Measure app is still not working, it’s time to take a slightly more drastic step. Resetting all your iPhone settings.
Head to Settings, then find General. Tap on it. Go to Transfer or Reset iPhone > Reset. Tap Reset All Settings and follow the onscreen instructions.
9. Check For Any Hardware Defects
If you’ve come this far and your iPhone Measure app is still not working, then it is very possible that your device has a hardware defect. If you’ve recently dropped your iPhone, make sure the camera lens hasn’t got damaged. If you spot any cracks, you will need to contact Apple Support to organize for repair. This should finally solve any problems with your iPhone’s Measure app, but we want to hope it doesn’t get this far.
If your iPhone is still covered under warranty, take it to your local Apple Store to have them repair your device. Before you visit the Apple Store, be sure to make a Genius Bar reservation to avoid waiting in ling for long.
If you don’t have an Apple Store nearby, don’t worry, Apple also provides support online, over the phone, and through the mail!
Fix iPhone Measure App Problems in iOS 17
You’ve fixed the problem and you can get back to gauging the size of real-world objects with the Measure app and your iPhone. Now that you know what to do when Measure app won’t work on your iPhone, we hope you’ll share this article on social media with your friends and family! Thanks for reading, and if you have any other questions about iPhone, drop a comment and let us know!