Cellular connection sort of takes Apple Watch a step closer to being an independent wearable device that can carry out several functionalities including: playing music, podcasts, as well as sending and receiving messages.
That’s why when cellular is not working on Apple Watch, the sole purpose of having the smartwatch seems to take a backseat. If cellular data is not working on Apple Watch, there are a few simple steps which you can follow to fix the issue.
Why is Cellular Not Working on Apple Watch Series 5, or 4? Tips to Fix the Issue
Solution #1. Get Cellular Service for Apple Watch
Since not all carrier providers offer cellular service for Apple Watch, make sure you have an eligible cellular service plan. Moreover, ensure both the iPhone
and Apple Watch use the same carrier. Also, you need to be within your carrier’s network to use the cellular connection on the smartwatch. Check out this page to see which carriers in your country or region provide cellular service for Apple Watch.
Keep in mind, pre-paid accounts and some older accounts might not be supported at present. It’s also worth pointing out that cellular roaming is not supported outside
the carrier network coverage area.
Solution #2. Some Apps Might Not Update Without a Connection to Your iPhone
Are you trying to update some of your Apple Watch apps only to discover that they are not being updated at all? Well, if you are experiencing this issue,
I wish to let you know that some apps might not update at all without a connection to your iPhone. Therefore, ensure that you have met this requirement.
Solution #3. Make sure Your iPhone is turned On
Not getting push notifications from third-party apps on your Apple Watch with cellular? Check to make sure the paired iPhone is turned on. This is because,
Your iPhone must be powered on and connected to Wi-Fi or cellular to enable the Apple Watch to receive notifications.
Solution #4. Update watchOS
Another possible reason why cellular is not working on Apple watch is due to software glitch. Try checking for software update.
With watchOS 6 (compatible with Apple Watch Series 1 or newer and iPhone 6s or newer running iOS 13 or newer), it’s possible to
update software right from the Apple Watch.
Update watchOS Directly from Apple Watch
Make sure that your Apple Watch is connected to Wi-Fi. Launch the Settings app on your watch > General > Software Update. If an update is available, tap install
and then follow the on-screen prompts to install the latest watchOS update.
Update watchOS Using iPhone
First of all, you need to ensure that your iPhone is running the latest version of iOS. In addition, your Apple Watch must have at least 50% battery power. Then,
connect your iPhone to Wi-Fi and then place your iPhone close to the Apple Watch.
Open the Watch app > My Watch > General > Software Update. Now, download and install the update as usual.
Solution #5. Check for Updates to Your Carrier Settings
Apart from keeping your Apple Watch up to date, ensure that your iPhone carrier is also up to date. Carrier providers often release
carrier settings updates to fix issues and also enhance performance.
When a carrier provider release new update, you will receive a notification alongside option to install the update.
If you want to manually check for the update and install the update: Head over to Settings > General > About. If an update is available,
You will see an option to update the carrier settings. Always remember to download carrier settings when you install a new SIM card into your iPhone.
Solution #6. Check Apple Watch Cellular Data Usage on iPhone
The first thing you should do when cellular is not working on Apple Watch is to
check the cellular data usage.
This is to make sure you have enough data left at your disposal. Simply follow these steps:
- . On your iPhone, head over to Watch app > My Watch tab.
- Next, tap on Cellular and then scroll down to the Cellular Data Usage. From here, you will see the overall data usage.
If your data plan has run out, buy more data. But if you have enough bandwidth left, try the next solutions.
Solution #7. Remove and Re-add Cellular Plan
- . Say you are in the Cellular area in the Watch app. (Launch Apple Watch app on your iPhone > My Watch tab > Cellular.)
- Next, tap on the information button next to your cellular plan and hit Remove [carrier] Plan. Confirm the action by tapping Remove one more time.
Now, tap on Add a New Plan and then follow the on-screen prompts to add it.
Solution #8. Transfer Your Cellular Plan to New Apple Watch
When you are migrating from an old Apple Watch to a new one, it’s possible to transfer all of your data as well as your cellular plan. Thankfully, the process is quick and easy, therefore, your usage doesn’t come to a standstill.
Simply pair your new watch with your iPhone.
And while setting up the smartwatch, tap “Set up Cellular” to add a cellular plan.
Some carriers allows users to transfer an existing plan to a new Apple Watch straight from the Watch app. For more information, try reaching out to your carrier.
Solution #9. Turn OFF and ON Airplane Mode on Apple Watch
This quick trick is very useful when it come to fixing cellular connection on an iPhone and it resolves the problem 98 % of the times. So, you can’t go wrong by giving Airplane Mode the first shot.
First of all, swipe up from the bottom of the watch face to reveal the Control Center. Now, hit the Airplane Mode icon to turn it on. The button will
Change to orange. Wait for a few seconds and then turn off Airplane mode.
- The Cellular button changes to green when the Apple Watch has a cellular connection. As you may have already noticed, the green dots shows the signal strength.
- Also, it’s worth noting that the cellular button changes to white when the Apple Watch is connected to the paired iPhone via Wi-Fi or Bluetooth.
Solution #10. Reboot Apple Watch
If the Airplane Mode did not fix the issue and your Apple Watch is still not connecting to cellular, try rebooting the cellular connection and the smartwatch. Most of the time, it fixes the cellular connection issues on Apple Watch. Simply follow these steps:.
Swipe up from the watch face to reveal the Control Center and then hit cellular button to turn it off.
Next, force-reboot your Apple Watch. To do this, press and hold both the side button and Digital Crown at the same time for about 10 seconds. Release both buttons When you see the Apple logo On the display. Finally, turn on the cellular from the control center.
- If cellular problem hasn’t been fixed on the Apple Watch, turn off cellular on the iPhone and restart it. Simply swipe up from the bottom of the screen
or swipe down from the top right corner to reveal the control center. Next, hit the cellular button to turn it off.
- If you are running iPhone X or newer models, press and hold either the volume button and side button. Next, drag the power off slider to turn off your iPhone. Now, wait for a few seconds,
then after, power your device back on by pressing and holding the side button.
- If you are running iPhone 8/8 Plus or older, press and hold the sleep/wake button and then drag the power off slider to turn off the iPhone. Now, wait for a few seconds
to allow the device to shut down. After that, power your device back on by pressing and holding the sleep/wake button.
- Once your iPhone has restarted, turn on the cellular. If you still have problems with cellular connection
Check out this troubleshooting guide to fix it.
Solution #11. Reset Network Settings on iPhone
Seeking to figure out why does your Apple Watch disconnect from cellular data frequently? Well, the poor cellular connection could be the cause of the problem
Thankfully, you can fix this issue pretty easily. Try to reset the network settings to factory default. Simply follow these steps:
- . On youriPhone, open the setting app
- Tap General.
- Scroll down and hit Reset. From here, tap Reset Network Settings and confirm that you want to erase all the existing network settings.
Cellular not working on Apple Watch 3, 4, or 5? Problem fixed!
There you have it folks! With multiple solutions at your finger tips – from the basic to advanced, fixing the cellular issues on Apple Watch should never trouble you any longer.
I hope you have fixed cellular data not working on Apple Watch problem. As it’s a common issue, save these tips (or bookmark this page) so that you can resolve it straight away.