How to fix iPhone 13 Pro Touchscreen Problems

4 Min Read

Is your iPhone 13 Pro TouchScreen Not Working? You are not alone! Here we’ve compiled a list of way to fix iPhone 13 Pro touchscreen problems.

Several users have stated that their iPhone 13 and iPhone 13 Pro touch screen sometimes fails to respond to touch, both on the public release of iOS 15 as well as with the iPhone 15.1 beta. The issue affects the tap to wake functionality of the iPhone as well as interaction with other aspects of the iOS interface.

This is likely not a hardware problem affecting the iPhone 13 and iPhone 13 Pro, but rather a software bug in iOS 15.

The fix for these issues in most cases appears to be a reboot of the affected iPhone. Some users note that they can also simply repeatedly tap the display to “wake” the screen up.

See also: 30 Best iPhone 13 and iPhone 13 Pro Tips and Tricks

Among every other component of the phone, the screen is indispensable. Of course, you scroll through Twitter, play games, place calls, send emails, etc. Basically, you can’t do anything on your iPhone without touching the screen if you don’t rely on an external mouse. With that in mind, it’s so frustrating when your iPhone 13 Pro touchscreen is not working.  In this article, we’ll explain why this problem occur and how to fix the touch screen not working on iPhone 13 Pro, so you can continue enjoying your new phone.

Why Is My iPhone 13 Pro Touch Screen Not Responding?

An iPhone 13 Pro touchscreen can become unresponsive for several reasons. For example, a brief hiccup in iOS could render it unresponsive. While this is often the simplest cause of unresponsiveness, other factors like moisture, debris and app glitches can all have an effect.
In the absence of these issues, there’s a possibility the screen could be damaged because of an accident. This situation may call for repairs or replacements. That said, you can save time and energy by trying a few quick do-it-yourself fixes first.

iPhone 13 Pro users may find that the screen suddenly freezes – no response and not rotating when you turn the device. You tap it or swipe it, and it does nothing in return. Lack of responsiveness may come down to:
Software Updates: For many users, this instance occurred back when they attempted to update iOS. The issue may go back to using non-Apple replacement parts on an iPhone.
Temperature: Users have reported that the iPhone 13 Pro can lock up and not respond when they quickly move to conditions with near-freezing temperatures – for instance, going outdoors from your home and using the phone to start up the GPS app.

How to Fix an Unresponsive Touch Screen on Your iPhone 13 Pro

A non-working touchscreen can be an urgent issue if you rely on your device every day. These tips will teach you how to fix an unresponsive iPhone 13 Pro screen without having to visit an Apple Store. Try out these methods on your iPhone first:

Restart your iPhone

You can fix an iPhone 13 Pro with an unresponsive touchscreen by rebooting the device. If you’re unable to shut down the phone normally, press “Volume Up,” “Volume Down,” and then hold the side button until the Apple logo appears.

Make sure your device and hands are clean

Moisture, debris and oils on your hands or device can impact screen performance. We recommend washing and drying your hands and then wiping down the device with a soft cloth before trying the device again.

Check the screen protector

Even if the screen itself is clean, the protector on top may be the issue. Ensure that it’s correctly applied to the surface, or consider taking off the case to reapply it. As well, once you take off the protector, test the touch screen to see how well it responds. Should it become responsive at this point, you may want to consider a thinner protector.

Update your device

Older versions of software often come with bugs that updates are designed to fix. Ensuring that your phone is up to date may resolve the iPhone 13 Pro screen performance issues. You can find available software updates by going to Settings > General > Software Update.

Delete and Update / Reinstall the Problematic App

Sometimes an iPhone 13 Pro touch screen is unresponsive in just one particular app. If this is the case, the problem is likely that app and not the iPhone touch screen at all, but since the app is open at the time the app stops responding as it “freezes”. A frozen app will often not respond to any touch screen input at all, but pressing the Home button will often exit the app and go back to the Home Screen in these scenarios.
If iPhone 13 touch screen is not working in a given app, you’ll want to update it first. Open the App Store and check to see if updates are available for the app in question, if an update is available install it.
If there is still a problem with the iPhone 13 Pro touch screen not working in a specific app after you have updated that app, you can also delete the app, and then reinstall the problematic app. Relaunch it again to see if it works as expected. If it still fails, the app could have a bug that needs to be addressed. If the touch screen works with every other app except for the problematic one, that particular app is likely the problem and it’s probably nothing to do with the screen or iPhone at all.

Free up iOS Storage

When an iPhone has zero storage available, things tend to go haywire in general, and that can include experiencing an unresponsive touch screen. Make sure your iPhone has storage available on the device. You can check this in Settings > General > iPhone Storage. Aim to have at least a few hundred MB available if not a few GB, as iOS really starts underperforming with less space available.

Do a hard factory reset

In extreme cases, you can fix an unresponsive iPhone 13 Pro screen by returning the phone to factory settings. This will wipe all your data and personal content from the device, though, so make sure you have everything backed up first if possible. you can do this by going to settings > general > Transfer or Reset iPhone > erase all content and settings.

iPhone 13 Pro touchscreen STILL not working? Contact Apple Support

If all above troubleshooting methods have failed, it’s time to contact Apple support, go to an Apple Store, or visit an Apple authorized repair center. Have them inspect the iPhone 12 Pro Max touch screen to figure out what’s wrong with it, it may need a repair. It may be a hardware problem that is unseen, or it could be some other issue that you overlooked.

See also: 30 Best iOS 15 Tips and Tricks to Try First

iPhone 13 pro touchscreen not working: Fixed

Did these troubleshooting tips fix your iPhone 13 Pro touch screen problem? Do you have any tips or tricks to resolving problems with an unresponsive or non-working touch screen on iPhone 13 Pro? Let us know in the comments.

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GeeksModo Staff is a team of iPhone, iPad, Mac and Apple Watch experts led by Moses Johnson. We're passionate about all things Apple!
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