It can be annoying when your iPhone touch screen is not working! You use your iPhone for almost everything, from making calls to getting in touch with friends on social media, but don’t allow your “touch screen troubles” get your joy down. In this step-by-step guide, I’ll explain why the touch screen on your iPhone is not working, how to fix the problems that you can resolve on your own, and recommend some great repair options, in case it’s necessary.
Is the touchscreen of your iPhone 11, iPhone 11 Pro, or iPhone 11 Pro Max not working or unresponsive? If yes, i’ll walk you through step-by-step on how to fix it. However, before we dive into it, we first need to know why this happens.
Why touchscreen on iPhone 11 series stops working?
Your iPhone touch screen may stop working due to a number of reasons. Fortunately, there are multiple ways to fix those issues.
Why Is My iPhone Touch Screen Not working?
Whether you are using iPhone 11, iPhone 11 Pro or iPhone 11 Pro Max, we need to first understand why your iPhone touch screen is not working. In most cases, you may experience this problem when the physical part of your iPhone’s display
that processes touch ( known as the digitizer) stops working as it should. The problem may also occur when your iPhone’s software stops “communicating”to the hardware in the right way. That
means, the issue could either be caused by a hardware or a software glitch, and in this tech guide, I’ll help you to fix both.
Troubleshooting iPhone software problems should not cost you a penny. It’s also recommended to do so rather than prying off your screen with suction cups (please
avoid doing it). Having said that, we shall first try the software fixes and proceed to fixing the physical problems in case it is necessary.
Keep in mind, in case you’ve inadvertently dropped your iPhone in water or on hard surface, the hardware problem could be the cause of your touch screen trouble — but not
always. Slow apps and problems that usually happen are mostly caused by software glitches.
A brief Word On iPhone Touch Disease
iPhone touch disease refers to a chains of problems that are mostly predominant in the iPhone 6 Plus. The indicators of these problems includes problems with iPhone gestures, for example pinch-to-zoom and Reachability gestures, as well as gray, flickering bar at the top of
Different people have different views as it relate to the cause of iPhone touch disease.
According to Apple
iPhone touch disease occurs as a result of iPhone “being dropped multiple times on a hard surface and then incurring further stress on the device.” Apple is cognizant of the problem and has
a special repair program in case your iPhone experience this kind of problem. iFixItdived deep into investigating the main cause of iPhone 6 Plus touch screen problems and identified what they call a
Irrespective of what’s actually causing the problem, you can have your iPhone fixed by an Apple technician
At a service fee of $149.
Software Problems and Your iPhone Touch Screen
A minor glitch with a software that issues instructions to your phone can be the reason why your iPhone touch screen is not working. So, if your iPhone touch screen is not working,performing a software troubleshooting Can help to fix the problem.
In case your iPhone touch screen stop responding after downloading or updating a certain app, that app may be the cause of the problem. Try deleting and reinstalling it. Follow these steps to delete an app.
- Start the Settings app on your iPhone.
- Tap on General.
- Tap on iPhone Storage and then select the app you want to delete.
- Tap on Delete App.
- Finally, tap delete app to confirm the action
If you still find that your iPhone touch screen is not working after you’ve reinstalled the app, reach out to the app developer. They may fix the problem in the future update.
How Do I Send a Message to the App Developer?
- Launch App Store
- Tap on Search tab at the bottom of the screen and search for the app.
- Now, tap the app icon to view the app details.
- Scroll down and tap Developer Website to launch it.
- Try to find a contact form or email address on the developer’s website. Reach out to them.
Keep in mind:
good developers appreciate when you report a bug with their apps!
iPhone 11 or iPhone 11 Pro Touch Screen Not Working? Here is a fix
Touch screen problems that occur in many apps or when you don’t have any application running in the background may be due to the iPhone’s software problems. A perfect
Fix you should first try is to power your iPhone off and back on again, however, I understand it’s quite challenging to do so when your touch screen doesn’t work! As an alternative, we shall
hard reset the iPhone.
In case your iPhone won’t turn off the way it should — or if turning your iPhone off and back on again doesn’t fix the issue — you need to perform a hard reset. Just follow these steps:
- To hard reset iPhone 6S or older,press and hold the Power and Home Buttons down simultaneously. Wait for about 10 seconds, until you see the Apple logo on the screen, and then release.
- To hard reset iPhone 7 or 7 Plus:Quickly press and hold down the on/off button and volume down button at the same time for about 10 seconds until you see
The Apple logo on the screen.
- To hard reset an iPhone 8 or iPhone 8 plusQuickly press and release the volume up button, quickly press and release the volume down button, then press and hold down the sleep/wake button for a couple of seconds until the the Apple logo appears on the screen .
A hard reset ends all the application processes on your iPhone and can cause software issues. In most cases, it doesn’t, however, it’s recommended to only
Perform a hard reset when it is necessary.
My iPhone Touch Screen Still Isn’t Working!
If your iPhone touch screen is not working still, you need to restore it to factory settings. Before you do so,
backup your iPhone.
You can do so through iTunes on your windows computer or Macs running Mojave 10.14), Finder (Macs running Catalina 10.15), or
Performing a DFU (Default Firmware Update) restore is also recommended. This type of restore is usually done as a last result. It is different from the traditional iPhone restore. To do so, you require four things:
your iPhone, a computer, an USB cable, and the latest version of iTunes.
Putting your iPhone into DFU mode is slightly involved. For an easy step-by-step tutorial, check out our guide that explains exactly
how to put iPhone 6S and earlier models into DFU mode.
How to put iPhone 11 and iPhone 11 Pro into DFU mode.
Once you do so, come back here.
When Your Touch Screen Hardware Is To Blame
If you have dropped your iPhone on a hard surface, there are higher chances that you have spoiled the screen. A cracked display is one of the most noticeable indicator of a damaged screen and can
Lead to all kinds of problems with the touch screen.
In addition, a drop impact can cause delicate under-layers of your iPhone touch screen to be loose. What your hands usually interact with is just one part of the touch
screen. Beneath it, there’s an LCD display that produces the images that appears on the screen. In addition, there is something known as a digitizer. The digitizer is the part of the
iPhone that senses touch gestures.
Both the digitizer and the LCD screen connect to your iPhone’s logic board — which is the computer which makes your iPhone work. Dropping your iPhone on a hard surface can cause
the connectors that links the digitizer and LCD screen to the logic board to be loose. Unstable connection can cause your iPhone touch screen stop working.
The MacGyver Solution
Dropping an iPhone causes the tiny connectors that attach to your iPhone’s logic board to become dislocated causing the touch screen to stop working,
even though your iPhone didn’t incur any physical damage. It’s a longshot, but it’s possible to fix your iPhone’s touch screen by pressing down on the part of the display
where the cords attaches to the logic board.
Press down the display carefully to avoid cracking the screen. This fix
Has actually worked for me before.
Options for Fixing a Broken iPhone Touch Screen
In case your iPhone touch is not working because it’s totally cracked, you could purchase a kit and try to swap out the parts on your own, however, I don’t recommend this method.
Should you encounter difficulties in the process and you’ve already replaced a given part of your iPhone with a third party part, theGenius Bar won’t even look at your iPhone — it’ll be
The time to purchase a new iPhone at full retail price.
The Genius Bar does a commendable job of fixing broken displays, but they charge premium for their services. If you’d like to have your iPhone fixed at a lower cost, I recommend excellent
third-party phone repair services such as
if you want to save some cash. Puls will come to your location and fix your iPhone in a period of less than 30 minutes with a lifetime warranty, all for less cash than Apple..
After the spoiled parts are swapped, your iPhone touch screen should work like new. If it doesn’t, there could be a problem with the software of your iPhone.
Back In Touch With Your iPhone
Your iPhone touch screen is an intricate and interesting piece of technology. I trust this guide has helped you if your iPhone touch screen is not working,
and I’d be interested to know which fix worked for you in the comments section below. Thanks for visiting!