Whether you just upgraded to a flashy new iPhone or just want to keep your personal information safe and secure (like me!), backing up your iPhone to iTunes will surely store your iPhone data on your computer at office or at home. When the
iPhone won’t backup to iTunes on your computer, however, it’s a serious problem. If your iPhone won’t backup to iTunes on your computer, there a few simple steps which you need to follow to fix the issue.
In this step-by-step guide, I’ll show you what to do when your iPhone won’t backup to iTunes on your computer as well as how to fix the iTunes backup problem permanently.
How iPhone to iTunes Backup Is Supposed To Work
The process of backing up your iPhone to iTunes is simple and straight forward. You just require four things: computer, iPhone, iTunes, and an USB cable to set a connection between your computer and your iPhone.
Before we dive into troubleshooting the problem, let’s first understand how iTunes Backup is supposed to work, just to be certain you’re not missing anything.
Did You Recently Upgrade To macOS Catalina 10.15?
In case you just updated your Mac to macOS Catalina 10.15, you might have noted that iTunes is missing. That’s completely fine!
To back up your iPhone, you must use Finder. Just follow these steps:
- On your Mac, launch Finder and then select your iPhone under Locations.
- Next, click the circle next to Back up all of the data on your iPhone to this Mac in the Backups section.
- Lastly, click Back Up Now.
In case you haven’t yet upgraded to macOS Catalina 10.15, just follow these steps to resolve the issue with your iPhone!
1. Inspect Your Cable
Ensure that you’re using the original cable that came with your iPhone . If you’re using a third-party cable, make sure that it is MFi certified, meaning it conforms to apples design standard
2. iTunes Should Open Automatically
Once you build a connection between your iPhone and your computer using a USB cable, iTunes should launch automatically on your computer. In case this doesn’t happen, locate the iTunes icon on the desktop section of your computer and double click on it. Alternatively, navigate to
The Start menu and select iTunes from the list of available apps to launch it.
3. Ensure that Your iPhone Is On and Up To Date
Ensure that your iPhone is powered on and unlocked. A pop up message may appear on your iPhone asking whether you want to trust this computer. Tap on Trust to confirm.
4. Ensure that Your iPhone Shows Up In iTunes
An iPhone-shaped icon should show up in iTunes. Click on it, and you’ll be taken to your iPhone page in iTunes. Details such as your iPhone’s memory capacity, your iPhone’s serial number, as well as information regarding your latest backup will be displayed on this screen.
5. Choose Back Up Now
Click back Up Now to backup your iPhone. Some dialog boxes will appear in iTunes asking if you would like to encrypt your
backup or if you want to transfer purchases you’ve made on your iPhone to iTunes. Choose your option to proceed.
6. Wait For The Backup To Complete
A blue progress bar will be displayed at the upper section of iTunes. A fresh entry will appear under Latest Backups once the backup process is complete. All the information
on your iPhone is now securely backed up to your computer!
If you succeeded in backing your iPhone to your computer, you’re done. If you didn’t, below are solutions to some of the most common problems why your iPhone won’t backup to
your computer. Try backing up your iPhone after every troubleshooting step.
How Do I Fix An iPhone That Won’t Backup To My Computer Using iTunes?
1. Restart Your iPhone and Your computer
Restart your iPhone
If your iPhone won’t backup to iTunes on your computer, it could be due to a minor software glitch. In case you have previously backed up your iPhone using the same computer and USB cable, you can conclude that the software is the problem. That is to say, it has worked previously, but it isn’t working this time.
Disconnect your iPhone from your computer, and restart it by pressing down the Power button, also known as the Sleep/Wake button, positioned on the upper right side of your iPhone.
When the slide to power off screen appear, swipe your finger from left to right over the words to turn off your iPhone.
Restart Your Computer
First, exit all the open programs on your computer. Navigate to the Start menu, click on Power, and then Shut Down.
Turn Your iPhone and Computer Back On
Turn your computer and your iPhone back on. Build a connection between your iPhone and your computer using an USB cable and try to backup your device.
2. Use a Different USB Port
The USB ports on your computer may be faulty. If you want to be certain that this isn’t the reason your iPhone won’t backup to your computer using iTunes, Plug the
USB cable into a different USB port. Then, try backing up your iPhone all over again.
3. Check for Software Updates
Update your iPhone, iTunes, and computer to the latest software version. Help > Check for Updates.
4. Fix iPhone won’t backup to iTunes using TunesCare
is professionally designed to fix iTunes sync problems within no time. This handy software repairs the iTunes sync issue without data loss and enables you to sync your iOS device instantaneously. You can easily Repair iTunes syncing, freezing, crashing, and launching problems and access the contents of your iDevice. With user-friendly interface, you can repair the iTunes library with just a few steps.
How to fix iTunes sync problems using Tenorshare TunesCare:
Step-1: Download, install and launch TunesCare on your Mac or Windows computer. Then, select “fix iTunes sync problems” mode to get started.
Step-2. Click fix iTunes Sync problems to start repairing your iTunes.
Step-3. Once the repair process is complete, simply launch iTunes and sync your iDevices without any issues.