Whether you just upgraded to a flashy new iPhone or just want to keep your personal information safe and secure (like me!), backing up your iPhone to iTunes will surely store your iPhone data on your computer at office or at home. When the
iPhone won’t backup to iTunes on your computer, however, it’s a serious problem. If your iPhone won’t backup to iTunes on your computer, there a few simple steps which you need to follow to fix the issue.
In this step-by-step guide, I’ll show you what to do when your iPhone won’t backup to iTunes on your computer as well as how to fix the iTunes backup problem permanently.
How iPhone to iTunes Backup Is Supposed To Work
The process of backing up your iPhone to iTunes is simple and straight forward. You just require four things: computer, iPhone, iTunes, and an USB cable to set a connection between your computer and your iPhone.
Before we dive into troubleshooting the problem, let’s first understand how iTunes Backup is supposed to work, just to be certain you’re not missing anything.
Did You Recently Upgrade To macOS Catalina 10.15?
In case you just updated your Mac to macOS Catalina 10.15, you might have noted that iTunes is missing. That’s completely fine!
To back up your iPhone, you must use Finder. Just follow these steps:
- On your Mac, launch Finder and then select your iPhone under Locations.
- Next, click the circle next to Back up all of the data on your iPhone to this Mac in the Backups section.
- Lastly, click Back Up Now.
In case you haven’t yet upgraded to macOS Catalina 10.15, just follow these steps to resolve the issue with your iPhone!
1. Inspect Your Cable
Ensure that you’re using the original cable that came with your iPhone . If you’re using a third-party cable, make sure that it is MFi certified, meaning it conforms to apples design standard
2. iTunes Should Open Automatically
Once you build a connection between your iPhone and your computer using a USB cable, iTunes should launch automatically on your computer. In case this doesn’t happen, locate the iTunes icon on the desktop section of your computer and double click on it. Alternatively, navigate to
The Start menu and select iTunes from the list of available apps to launch it.
3. Ensure that Your iPhone Is On and Up To Date
Ensure that your iPhone is powered on and unlocked. A pop up message may appear on your iPhone asking whether you want to trust this computer. Tap on Trust to confirm.
4. Ensure that Your iPhone Shows Up In iTunes
An iPhone-shaped icon should show up in iTunes. Click on it, and you’ll be taken to your iPhone page in iTunes. Details such as your iPhone’s memory capacity, your iPhone’s serial number, as well as information regarding your latest backup will be displayed on this screen.
5. Choose Back Up Now
Click back Up Now to backup your iPhone. Some dialog boxes will appear in iTunes asking if you would like to encrypt your
backup or if you want to transfer purchases you’ve made on your iPhone to iTunes. Choose your option to proceed.
6. Wait For The Backup To Complete
A blue progress bar will be displayed at the upper section of iTunes. A fresh entry will appear under Latest Backups once the backup process is complete. All the information
on your iPhone is now securely backed up to your computer!
If you succeeded in backing your iPhone to your computer, you’re done. If you didn’t, below are solutions to some of the most common problems why your iPhone won’t backup to
your computer. Try backing up your iPhone after every troubleshooting step.
How Do I Fix An iPhone That Won’t Backup To My Computer Using iTunes?
1. Restart Your iPhone and Your computer
Restart your iPhone
If your iPhone won’t backup to iTunes on your computer, it could be due to a minor software glitch. In case you have previously backed up your iPhone using the same computer and USB cable, you can conclude that the software is the problem. That is to say, it has worked previously, but it isn’t working this time.
Disconnect your iPhone from your computer, and restart it by pressing down the Power button, also known as the Sleep/Wake button, positioned on the upper right side of your iPhone.
When the slide to power off screen appear, swipe your finger from left to right over the words to turn off your iPhone.
Restart Your Computer
First, exit all the open programs on your computer. Navigate to the Start menu, click on Power, and then Shut Down.
Turn Your iPhone and Computer Back On
Turn your computer and your iPhone back on. Build a connection between your iPhone and your computer using an USB cable and try to backup your device.
2. Use a Different USB Port
The USB ports on your computer may be faulty. If you want to be certain that this isn’t the reason your iPhone won’t backup to your computer using iTunes, Plug the
USB cable into a different USB port. Then, try backing up your iPhone all over again.
3. Check for Software Updates
Update your iPhone, iTunes, and computer to the latest software version. Help > Check for Updates.
How do i Update iTunes on my windows PC?
To check for updates on iTunes, go to help and choose check for updates. If your iTunes is up to date, a pop up will appear indicating that you have the current version of iTunes, if not,
Follow the on-screen prompts to install the latest version.
>How Do I Update My iPhone Software?
There are two ways to check for iPhone software updates. You can either use the settings app on your iPhone or iTunes app on your computer. If you decide to use iTunes, click Check for Update on your iPhone summary screen. On your iPhone, go to Settings > General > Software Update. Just in case your current version is out of date, iOS will guide you on how to download and install the latest update
>Update Your Apps
Ensure that all apps on your iPhone are up-to-date. Go to App Store > Today > My Account > Update All.
Make sure that your computer software is up-to-date , as well. Just follow these steps to update windows:
Select the Start button
and then navigate to
Settings > Update & Security > Windows Update. Install
any available updates and try to backup your iPhone again.
4. Ensure that There’s Enough Space On Your Computer
Your iPhone can hold a huge content; therefore, it comes as no surprise that backing up all that data to your computer can consume a lot of space. Should you get a pop-up saying that there’s not enough disk space when you try to backup your iPhone, that is to say, your iPhone won’t backup to your computer because there’s
Inadequate space on your computer to accommondate the backup.
Deleting files that you don’t use from your computer can create some space. The simplest way to do this is to erase previous iPhone backups. You can accomplish this within the iTunes app .
Select Preferences from the Edit menu. A box will appear. Now, select the Devices tab from that dialogue box. Click on an older backup and then hit Delete
Backup. In case you have multiple backup files, repeat the steps to delete as many backups as you please.
Keeping the most recent backup is recommended. Every file you erase will create a free space on your computer. Once you are through, try to backup your iPhone again.
5. Check Your Computer’s Security Software for Problems
It is always a great idea to keep your computer and information safe. However, it’s worth noting that security software that keeps your iPhone from syncing to iTunes doesn’t give a damn.
Take a look at your security software to ensure that it is not preventing your iPhone or iTunes from working properly. If you encounter any problem in the process, Check for instructions on how to authorize a device or app from the Help menu.
Now You’re a master at backing up your iPhone. Happy Backing Up!
I trust this step-by-step guide has showed you how to backup your iPhone to your computer and what to do when your iPhone won’t backup to iTunes. Check out other GeeksModo articles
For more tips on how to get the most out of your iPhone, and if you have any questions, comments or experiences, I’d be interested to hear from you in the comments section below.