Several users have reported that Siri is not working on iPhone and iPad. Other reports indicates that only the “Hey Siri” command is not working, but other aspects of Siri are working and the digital assistant can still recognize commands. If Siri is not registering your Hey Siri command or is not working on your iPhone or iPad, the troubleshooting steps given in this article will help you fix the issue for good!
Siri, Apple’s own digital assistant, is quite helpful in performing various tasks, searching for directions, the latest news, text or making calls, and lots of other things! So when Siri’s not working, it’s a real problem for most users.
If Siri is not working on your iPhone or iPad, the steps below can help you fix the issue.
Can’t Hear Siri?
It’s worth noting that Siri’s volume is independent of your device’s set volume. While Siri is answering a question, simply press the volume up button to increase volume.
Why Is Siri Not Working on iPhone or iPad?
There is a possibility that you are having internet connection issues, incorrect Siri settings etc. If Siri stopped working on iPhone or iPad due to these reasons, the following solutions can help you fix the issue.
Fix Siri not working on iPhone or iPad
Fix 1: Make sure that Siri is enabled on your iPhone or iPad
On your iPhone or iPad, head over to Settings > Siri & Search, under “Ask Siri,” make sure “Listen for Hey Siri” and “Press Side Button for Siri” are turned on.
Fix 2: Make sure the Internet is working
If Siri has stopped working on iPhone or iPad, check to see if your internet connection is working. Make sure that your network is working properly. Ensure that your iPhone or iPad is connected to the Internet. Check to see if websites load in Safari or other web browsers. If you are not able to load any page, here are troubleshooting tips you can try:
- Turn off and on Wi-Fi. (Tap the Wi-Fi icon in the Control Center).
- Contact your Internet service provider to find out if there are any outages.
Fix 3: Reset your network settings
Please note that resetting your network settings will remove all of your network-related settings including your VPN settings, saved Wi-Fi passwords, etc.
On your iPhone or iPad, head over to Settings > General > Reset > Reset Network Settings and then follow the onscreen instructions.
Fix 4: Restart your iPhone, iPad and Router
Simply restarting your iPhone, iPad and router may fix this problem. Here is how:
- Face ID iPhone and iPad Models: Press and hold the volume up (or down) and the power buttons together until the power off slider appears. And drag the slider. Wait for your device to turn off. Then press and hold the power button until you see the Apple logo.
- Home button iPhone and iPad Models: Press and hold the power button until you see the power off slider. Then drag the slider. Wait for your device to turn off. Then press and hold the power button until the Apple logo appears.
- To restart your router/modem: Unplug your Router from the power outlet, wait a minute and then plug it back in.
Fix 5: Force restart your iPhone or iPad
Performing a force restart also known as a hard reset on your iPhone or iPad can fix your problem. Here is how:
- iPhone 8 or newer and iPad with Face ID models: Press and release the Volume up button immediately followed by Volume down button. Then, Press and hold the power button until the Apple Logo appears.
- iPhone 7 models: Press and hold the power button together with the Volume down button until the Apple Logo appears.
- Devices with a home button including iPhone 6S, iPad Air, etc: Press the power button together with the home button until the Apple Logo appears.
Fix 6: Update your iPhone or iPad
Make sure that your iPhone or iPad has the latest version of the iOS or iPadOS software. You can easily update your iPhone or iPad. Here is how:
- On your iPhone or iPad: go to Settings > General > Software Update. This will check for iOS or iPadOS updates. And if there is an update available, follow the onscreen prompts.
Fix 7: Check Siri servers
Make sure that Apple Siri servers are up and running. Go to Apple’s System Status website and check. If you see a green dot next to Siri, everything is working. If not, the problem is on Apple’s side of the fence. Wait for Apple to fix the problem.
Fix 8: Clear and Clean Your Microphones and Speakers
Siri may not be able to register your voice if your microphone is not working properly. Make sure your mics and speakers are clean and not covered. Dirt, lint, dust, and more can get into your microphones or speakers, so be sure to inspect these. If you see something, use an interdental brush, super soft toothbrush, hearing aid cleaning kits, or a specialized port cleaning tool and clear away that debris.
Fix 9: Turn off your VPN
If you have a VPN that you no longer use or need, delete the VPN profile under iPhone settings. To do this, head over to Settings > General > VPN. Once you remove the VPN Profile, check to see if Siri is working.
Fix 10: Make sure Siri is not disabled in Parental Controls
If you can’t turn on Siri on your iDevice, ensure Siri is restriction-free by checking Screen Time for restricted apps. Here is how:
- On iOS 12 or later, head over to Settings > Screen Time > Content & Privacy Restrictions > Allowed Apps
- Make sure that Siri & Dictation is enabled
- If you are running iOS 11 or older, head over to Settings > General > Restrictions and check if Siri is off
Fix 11: Turn off Type to Siri
There is a possibility that Type to Siri is causing problems with interacting with Siri, so toggle it off and see if it helps. Here is how
- Head over to Settings > Accessibility > Siri > toggle off Type to Siri
Fix 12: Disable Low Power Mode
It’s worth noting that if the Low Power Mode is enabled, Apple disables Hey Siri to conserve battery. Turn off low power mode and see if it helps. Here is how:
- Use Control Center or head over to Settings > Battery and switch off Low Power Mode
Fix 13: Turn Airplane Mode on and off
Turn Airplane Mode on, and wait for a few seconds, and then toggle it back off. This will help Siri reset. You can do this by launching Control Center or go to Settings > Airplane Mode. Toggle it on, wait for about 30 seconds, then turn it back off. Now check if Siri starts responding and showing you results!
Fix 14: Allow Siri To Access Your Location
Some of the Siri features requires Location access. Start the settings app and go to Privacy > Location Services > Siri & Dictation > select While Using the App.
Fix 15: Switch On/Off Dictation
Head over to Settings > General > Keyboards > Toggle Enable Dictation off and on
Fix 16: Disable Siri
- Start the Settings app and go to Siri & Search (for earlier versions of iOS, Settings > Siri or Settings > General > Siri)
- Now, turn off Siri, if possible
- For iOS 11 and later, disable the following:
- Listen for “Hey Siri”
- Press Side Button for Siri
- Allow Siri When Locked
Fix 17: Reset All Your Settings
If the above steps have not resolved your issue, try resetting your device’s personalized settings and return them to factory.
Resetting your iPhone or iPad will erase all of your saved settings (including wallpapers, accessibility settings, brightness & display settings) and returning them to factory defaults.
Here is how you can reset All iPhone Settings
- Head over to Settings > General > Reset > Reset All Settings
- Type in your passcode and tap Reset All Settings to confirm
- Your iPhone resets its settings and restarts
If Siri is not working on your iPhone or iPad, simply follow the troubleshooting tips above to fix the issue. If you have any other question, let us know in the comments section below.
See also: Siri Not Working On Your Mac?