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iPad

The iPad is a tablet computer from Apple that runs the iOS mobile operating system. Similar in functionality to the iPhone, the iPads purpose is often quite different, sometimes even serving as a general desktop computer replacement.

Refer to the following resources to get more iPad-related software, service, and support information. They cover the latest information about iPad, getting personalized support, managing your Apple Account, using iCloud, finding your iPad serial number or IMEI, obtaining warranty service, and viewing iPad regulatory information.

To learn about Do this
iPad service and support, tips, forums, and Apple software downloads See the iPad Support website.
The latest information about iPad See the iPad website.
Getting personalized support (not available in all countries or regions) See the Apple Support website.
Managing your Apple Account Sign in to your Apple Account.
Using iCloud See the iCloud User Guide.
Using iTunes for Windows See the iTunes User Guide for Windows.
Manage app billing and subscriptions See the Billing and Subscriptions website.
Finding your iPad serial number or IMEI You can find your iPad serial number or International Mobile Equipment Identity (IMEI) on the iPad packaging. Or, on iPad, go to Settings > General > About.
Obtaining warranty service First follow the advice in this guide, then see the iPad Support website.
Viewing iPad regulatory information On iPad, go to Settings > General > Legal & Regulatory.
Battery service See the Battery Service and Recycling website.
Learn about iPad compliance with power management requirements See the Environmental regulatory information website.
Using iPad in an enterprise environment See the Apple at Work website.
Using iPad in education See the Education website.

By default, iCloud encrypts your information in transit, stores it in an encrypted format, and secures your encryption keys in Apple data centers. Many Apple services also use end-to-end encryption, with keys derived from your devices and your device passcode, which only you know.

With Advanced Data Protection, your protected data can be decrypted only on your trusted devices, protecting your information even in the case of a data breach in the cloud. Not even Apple can access your information.

For the highest level of cloud data security, you can turn on Advanced Data Protection (iPadOS 16.2 or later required). It uses end-to-end encryption on more data categories such as the following:

  • Device backup
  • Messages backup
  • iCloud Drive
  • Notes
  • Photos
  • Reminders
  • Safari bookmarks
  • Siri Shortcuts
  • Voice Memos
  • Wallet passes

Turn on Advanced Data Protection

  1. Open Settings, tap [your name], tap iCloud, and tap Advanced Data Protection.
  2. Tap Turn On Advanced Data Protection.
  3. If you haven’t set up a Recovery Contact or Recovery Key, tap Account Recovery, tap Set Up Account Recovery, and then follow the onscreen instructions.

    WARNING: If you use Advanced Data Protection, you’re responsible for your data recovery. Because Apple won’t have the keys required to recover your data, you’ll need to have a Recovery Contact or Recovery Key set up on your account. You can use these additional recovery methods to regain access to your data if you ever forget your password or lose access to your account.

Should you turn off Advanced Data Protection later, your iCloud data returns to the standard level of security.

Tag: iCloud

Used in conjunction with Apple Watch, Apple Fitness+ is a subscription service with a catalog of workouts, led by expert trainers, that you can choose from. While you follow a workout on your iPad, in-session metrics like heart rate and calories burned appear on your screen.

Those metrics are captured by your watch, which needs watchOS 7.2 or later. Apple Watch is sold separately, though, so you’ll need one to use Fitness+ on your iPad. And Apple Fitness+ availability varies by country or region.

You control how Apple delivers advertising. Ads delivered by Apple may appear in the App Store, Apple News, and Stocks, and these ads don’t access data from any other apps.

In the App Store and Apple News, your search and download history may be used to serve you relevant search ads. In Apple News and Stocks, ads are served based partly on what you read or follow, including publishers you’ve turned on notifications for and the type of publishing subscription you have. What you read is linked to a random identifier rather than to your Apple Account, and it isn’t used to target ads outside these apps. Your personal data isn’t provided to other parties, either.

Review the information Apple uses to deliver ads

Go to Settings > Privacy & Security > Apple Advertising > View Ad Targeting Information.

The information is used by Apple to deliver more relevant ads in the App Store, Apple News, and Stocks. Your personal data isn’t provided to other parties, Apple says.

Turn personalized ads on or off

Go to Settings > Privacy & Security > Apple Advertising, then turn Personalized Ads on or off.

Note: Turning off personalized ads limits Apple’s ability to deliver relevant ads to you. It may not reduce the number of ads you receive.

Learn more about privacy and Apple’s advertising platform

Go to Settings > Privacy & Security > Apple Advertising > About Advertising & Privacy.

See also

Impersonation Risk Detection can help protect you from scams by detecting suspicious activity in real time. When it’s on and suspicious activity is detected in a third-party app, you may see a warning message or be asked to verify your identity before you continue. You can turn it on or off at any time.

Note: This feature is only available in third-party apps that support Impersonation Risk Detection.

Turn Impersonation Risk Detection on or off

  1. Open the Settings app on your iPad.
  2. Tap Privacy & Security, then tap Impersonation Risk Detection. (You may need to scroll down.)
  3. Turn Share with App Developers on or off.

HDR (High Dynamic Range) helps you take great photos in high-contrast situations. The iPad camera takes several photos in rapid succession at different exposures and blends them together, so the resulting photo has better detail in the bright and mid-tone areas.

By default, iPad uses HDR automatically when it’s most effective, but you can control it yourself instead. The HDR version of a photo is saved in Photos, and on some models, you can keep the normal version, too.

Turn off automatic HDR

iPad uses HDR automatically by default, whenever it’s most effective. If you’d rather control HDR manually instead, do the following:

  • On models that support manual HDR in Settings, go to Settings > Camera, then turn off Smart HDR. On the camera screen, tap HDR to manually turn it on or off.
  • On earlier iPad models, tap the HDR off button on the camera screen to manually turn it on or off.

By default, the HDR version of a photo is saved in Photos. On some iPad models, you can also save the non-HDR version; go to Settings > Camera, then turn on Keep Normal Photo.

Tag: camera

You control whether iPad and apps have information about your location.

To figure out where you are when you’re getting directions, setting up meetings, and more, Location Services uses information, when available, from GPS networks on Wi-Fi + Cellular models and from your Bluetooth® connections. It also uses your local Wi-Fi networks, and your cellular network when Cellular Data is on. When an app is using Location Services, its icon appears in the status bar.

You’re asked whether to turn on Location Services when you set up iPad, and afterward you can turn it on or off at any time. Many important iPad features stop working without it, though.

The first time an app wants location data from your iPad, you receive a request with an explanation. Some apps may make a one-time only request for your location. Other apps may ask you to share your location now and in the future. Whether you grant or deny ongoing access to your location, you can change an app’s access later.

A request from an app to use location data on iPad. Options are Allow Once, Allow While Using App, and Don’t Allow.

Turn on Location Services

If you didn’t turn on Location Services when you first set up iPad, go to Settings > Privacy & Security > Location Services, then turn on Location Services.

Important: If you turn off Location Services, many important iPad features stop working.

View apps using your location information

  1. Open Settings, tap Privacy & Security, and then tap Location Services.
  2. To review or change access settings for an app or to see its explanation for requesting Location Services, tap the app.

    Location Services settings in Privacy & Security settings, with options for sharing the location of your iPad, including custom settings for individual apps.

If you want an app to use your specific location, leave Precise Location on. If an app doesn’t need your exact location, your approximate location may be sufficient, so turn Precise Location off to share only that.

Note: With an app’s access set to Ask Next Time, the next time an app tries to use it, you’re asked to turn on Location Services again.

To see how a third-party app uses the information it’s requesting, read its terms and privacy policy.

Hide the map in Location Services alerts

When you allow an app to always use your location in the background, you may receive alerts about the app’s use of that information. (These alerts let you change your permission, if you want to.) In the alerts, a map shows locations recently accessed by the app.

To hide the map, go to Settings > Privacy & Security > Location Services > Location Alerts, then turn off Show Map in Location Alerts.

With the setting off, you continue to receive location alerts, but the map isn’t shown.

Review or change Location Services settings for system services

Several system services, such as location-based suggestions and location-based ads, use Location Services.

To see the status for each service, to turn Location Services on or off for each service, or to show the Location Services icon in the status bar when enabled system services use your location, go to Settings > Privacy & Security > Location Services > System Services.

See also

On iPad, you control which of your contacts an app can access. The first time an app wants to access your contacts, you receive a request from the app, along with an explanation. A messaging app, for example, may ask to access your contacts in order to find friends who are using the same app.

After you grant or deny the app’s request, you choose how much access to your contacts you’re giving it, and with Limited Access, you pick individual contacts. You can always change the access you granted later.

  1. Open Settings and then tap Privacy & Security.
  2. Tap Contacts, then tap the app.
  3. Choose how much access to your contacts you’re giving the app (below Contacts Access).
  4. If you’re giving Limited Access, tap Edit Selected Contacts to choose individuals.

    Select or deselect individual contacts, then tap Done.

See also

Configuration profiles define settings for using iPad with corporate or school networks or accounts. You might be asked to install a configuration profile that was sent to you in an email, or one that’s downloaded from a webpage.

You’re asked for permission before the profile is installed, and when you open the file, you see information about what it contains. You can see all the profiles you’ve installed, too. If you delete a profile, all the settings, apps, and data associated with it are deleted as well.

Tag: iPadOS