Are you unable to hear sound during regular or FaceTime calls on your iPhone 14? Sometimes you may notice the call on the other end’s voice breaks or is inaudible. If you’re having trouble hearing the person on the other end of your phone call, help is at hands. In this article, I’ll walk you through all the possible troubleshooting steps to fix iPhone 14 no sound on calls issue.
The problem of no sound during calls on iPhone 14 can manifest itself in different ways. When you are on a call, you might not hear the voice clearly, or you might hear echoes, crackling and static sounds. If you’re getting poor quality sound or no sound during phone call on your iPhone 14, here are some troubleshooting steps you can follow to fix this problem. Without any further delay, let’s get started.
Note: information in this article apply to iPhone 14, iPhone 14 Plus, iPhone 14 Pro, and iPhone 14 Pro Max.
Tips to fix iPhone 14 no sound on calls issue
If your iPhone 14 has no sound during phone ccalls, follow The steps below to fix the issue:
1. Check your location
When you are located in a no-signal zone, you might hear noises during phone calls. Make sure to use your iPhone in an area within your operator’s network coverage to fix the problem.
2. Turn up the Call volume
If you can’t hear calls, the volume may be turned down too low. During a phone call, press the volume up button on your iPhone. This is located on the left side of iPhone. Press this button until you hear the other person speaking. If you still can’t hear anything, please try to talk through loudspeakers during phone call. If the sound is still unclear, that could be a network issue.
3. Disable Bluetooth
When you connect your iPhone to a Bluetooth audio device, the sound is played via the Bluetooth device. So if the earpiece of your iPhone 14 is not able to deliver sound during a call, disable Bluetooth so that sound comes out of your phone. To do that, head to Settings > Bluetooth. If the issue persists, please proceed to the next step.
4. Make Sure Nothing Is Blocking The earpiece
If you are still experiencing the problem of iPhone 14 no sound on calls, make sure the earpiece is not blocked by the protective case or screen protector. If you use a rugged case, waterproof case, or screen protector that covers the top earpiece, microphone, or speakers, remove them! In addition, check whether the receiver is being blocked or dirty. If so, please use a soft dry cloth or a small soft brush to clean it. If you’re still having trouble hearing the person on the other end of your phone call, please check the next solution.
5. Clean the lightening port
As you can imagine, a lot of dust, as well as lint and other debris, can make its way into the lightening port over time. This might cause the problem, as dirt can “trick” your iPhone into thinking headphones are plugged in.
The first thing you should do if you experience the problem of iPhone 14 no sound on call is to look into the port to see just how dirty it is. A flashlight might come in handy for this. The next step is to try and clean it and hope that solves the issue. There are many ways to do this, and some work better than others. One option is to blow into the lightening port, which should take care of at least some of the dust and lint found inside. You can also use a can of compressed air if you have one nearby.
Another great option is to use a cotton swab. Push it into the port and swirl it around to get the dust and lint out. Be very careful when doing this, as the last thing you want to do is cause more damage to the device. You can also damp the cotton swab with rubbing alcohol but make sure you don’t use too much of it.
6. Restart Your iPhone
If everything seems to be in order, but you can’t hear sound during call on your iPhone 14, your phone may have some technical issue that requires you to turn it off and on. A reboot often clears up any software glitches that may disable the sound. Go to Settings > General > Shut Down. Drag the power off slider to turn off your device. Wait for a minute and power your iPhone back on.
If the issue persists, please proceed to the next step.
7. Update your iPhone
If your iPhone 14 still doesn’t deliver sound during a phone call, try updating the software. If the no sound issue is due to a bug, the software update will most probably fix it on your iPhone 14. Go to Settings > General > Software Update.
8. Connect a headset and see if sound works
If you can’t hear anything with the built-in speakers after trying all of the above steps, but are able to hear sounds via the headset when a headset is connected, there could be a problem with your built-in speaker(s).
If you believe an issue is tied to the built-in speakers, then you will most likely have to visit an Apple Store to have your speaker serviced. If the device is under warranty, it should be replaced for free. Otherwise, you may be facing a bench and labor charge.
9. Reset Network Settings
The problem of iPhone 14 no sound on calls can also be caused by a glitch in network settings. If none of the above solutions work to fix the issue, consider resetting the network settings of your iPhone. Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings.
10. Reset All Settings
Times when I run into a persistent issue that I can’t seem to resolve by simple hacks, I decided to go ahead and reset all settings. On several occasions, it doesn’t disappoint me. Based on my experience, I would suggest you give it a try as well. Go to Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings.
11. Factory-reset an iPhone
If you still can’t hear calls on your iPhone 14, there is one last thing you can do before seeking professional help. A factory reset will completely wipe your iPhone, and the complete operating system will be set to its default settings. If the problem isn’t hardware, a factory reset should fix any software bugs that might be preventing you from hearing calls on your iPhone 14. Go to Settings > General > Transfer or Reset iPhone > Erase all Content & Settings.
12. Contact your network provider
If you can’t hear calls on your iPhone 14 after trying the above steps, contact your service provider to check the network stability or if there have been any network interruptions in your area.
If your service provider confirms that there is currently an issue, you may need to wait until your service provider resolves the current network problems.
If your service provider confirms that there are no current issues with the service, proceed to the last step.
13. Contact Apple Support
If none of the fixes above work, the problem isn’t as minor as hoped. contactingApple Support is the last thing to do when you can’t hear calls on your iPhone 14. . There could be a hardware issue with your iPhone! Apple provides support over-the-phone, online, through the mail, and in-person. Explain the problem to the company, and send it in for repair or replacement.
Fixed iPhone 14 no sound during calls issue
Hopefully, you have resolved the no sound during calls issue on your iPhone 14 using these nifty tips and tricks. If the problem is not hardware-specific, the above-mentioned hacks can help you get rid of the issue. However, if the issue persists even after you have tried all the solutions, contact Apple Support for a permanent fix. That said, do you have any questions or feedback related to the iPhone 14 no sound on calls issue? If yes, make sure to let me know in the comments section below.