iPhone 11 Pro, or Pro Max stuck on black screen? Fix

This article explains how to fix an iPhone 11 Pro or iPhone 11 Pro Max that’s stuck on blank, black or blue screen after iOS 14 update.

With the release of iOS 14, several users have reported black screen problems. Users specifically say that their iPhone 11 Pro and iPhone 11 Pro Max become unresponsive and show a black screen with a spinning circle.

Troubleshooting iOS 14 : Black Screen With Spinning Wheel

If your iOS device (iPad or iPhone) experiences a black screen with the spinning wheel that does not go away after upgrading to iOS 14 or iPadOS 14, here are some troubleshooting tips that can help you fix the issue.

Solution #1: Force restart your iPhone

A quick and easy solution that’s highly recommended to fix a frozen or stuck iPhone is performing a force restart. It is a battery removal process that is used to forcibly shut down and reboot a stuck iPhone. This often works if the underlying cause of the problem is software-related. Similar to the usual reboot or soft reset, a force restart doesn’t remove any of your saved data. Rogue apps and temporary system data that have been corrupted after installing the latest iOS version are usually fixed after performing a forced restart. Thus, any associated symptoms including those that caused stuck display issues on your iPhone will also be resolved. Please follow these steps to force restart your frozen iPhone 11 Pro, or iPhone 11 Pro Max:

1. Quickly press and let go the Volume Up button.
2. Quickly press and let go the Volume Down button.
3. Hold down the Side button for about 10 seconds then release when the Apple logo appears on the screen.

Wait for your iPhone to restart and then see if it’s able to load up to the Home screen.

Solution #2: Charge your iPhone

The next fix you should try if your iPhone 11 Pro or iPhone 11 Pro Max is Stuck on black screen after updating to iOS 14 is to restart your device.

Connect your iPhone to a power source and allow it to charge for about 30 minutes. Now, try to turn it back on and see if it able to boot up. If it remains stuck on black screen, try to force restart when charging and allow it to recharge for a few more minutes.

Solution #3: Use iTunes to restore and repair your iPhone 11 Pro or iPhone 11 Pro Max that’s stuck on black , blank or blue screen after the iOS 14 update

Fatal system errors on your iPhone may have been caused by the recent iOS 14 update. As a result, your iPhone system crashed and stopped working. If your iPhone is stuck on blank screen or blue screen, there could be a major system errors that basically require more advanced solutions. And this is where the advanced iOS restore methods such as DFU mode restore comes to play. In this case, I recommend putting your iPhone on DFU mode. This is the deepest type of system restore you can perform on your iPhone. It works by allowing iTunes to sync and access your stuck iPhone even when the bootloader isn’t activated. This allows iTunes to repair any damaged system components on your device that caused it to get stuck on blank, black, or blue screen. To put your iPhone on DFU mode, please follow these steps:

1. Connect your iPhone to your computer and open iTunes or Finder (if your Mac is running macOS Catalina).
2. While your iPhone is connected, quickly press and let go the Volume Up key.
3. Next, quickly press and let go the Volume Down key.
4. Lastly, press and hold down the Side button until your iPhone screen goes black.
5. Keep holding the Side button when the screen turns black and then press the Volume Down key.
6. Hold down both key for 5 seconds.
7. After 5 seconds, release the Power key but keep holding the Volume Down key for another 10 seconds.

If the screen remains black (no logos or text) after 10 seconds, it means that you have successfully entered DFU mode. After a few seconds, you should see an alert message saying that “iTunes has detected an iPhone in recovery mode and that you must restore it before it can be used with iTunes.” 

If you see that pop-up alert, choose the option to Restore iPhone. This will prompt iTunes to begin the system restore. Just follow the onscreen instructions to finish restoring your iPhone.

After successfully restoring your device, you can exit DFU mode by performing a force restart on your iOS iPhone.

Is your iPhone 11 Pro or iPhone Pro Max still stuck on blank, black, or blue screen?

If the above fixes did not work, consider trying a third-party iOS repair and recovery tools. . Some system issues that result in stuck iPhone displays could not be fixed in iTunes but other third-party software tools may have been designed to resolve them. There are actually loads of iOS repair and recovery tools you can download and install on your computer. You can try a free version or go for a one-time purchase to unlock all the features. Among the leading tools that have been proven effective in resolving major iOS problems including those recurring symptoms inflicted by iOS updates are Dr. Fone – Repair and Tenorshare – ReiBoot, to name some.

You may also contact Apple Support if you don’t want to try a third-party iOS repair tool to fix your problem. You can also visit the nearest Apple Genius bar in your area and ask an iPhone technician to inspect the physical components of your iPhone.