When an iPhone won’t charge, it’s a serious problem. I’ve worked at Apple for 10 years, and most of the time in the Apple Store, fixing iPhone charging problems is something I do on a daily basis. Fortunately, most of iPhone charging problems can be resolved easily.
Here is a step-by-step guide that will show you how to fix an iPhone that won’t charge.
One of the most common questions I get from people when their iPhone won’t charge is this: “If my iPhone won’t charge, do I need a new battery?”
Irregardless of what most Apple bloggers say, the short answer is no! There’s a lot of incorrect information out there, and that’s what inspired me to write this blog post.
As an expert and having fixed hundreds of iPhones that wouldn’t charge, I can undoubtedly assert that replacing a battery is a bad idea
The truth is this, in most cases , the problem that is preventing your iPhone from charging is your device software and not hardware
If your iPhone won’t charge, 101% of the time, replacing the battery will not fix the problem!
iPhone software decides whether or not to charge your iPhone. Besides, if there is an issue with the hardware, there is a likelihood that the problem is with the charging port. However, we’ll discuss that in a moment.
How To Fix An iPhone That Won’t Charge
If your iPhone won’t charge, follow these simple steps to fix the issue. So lets start.
#1. Hard Reset Your iPhone
Sometimes, if your iPhone won’t charge, you just need to
hard reset your iPhone.
That’s the first fix that you should try when your iPhone fails to charge. This is because, it’s the software that allows an iPhone to charge not the hardware. Simply follow these steps to hard reset your iPhone:
To Restart-Reboot iPhone 6 and older models:
- Quickly press and hold the power button and home button at the same time until the Apple logo appears, then let go off.
To Restart-Reboot iPhone 7 and 7 Plus:
- Quickly press and hold volume down and the power buttons at the same time until the Apple logo appears, then let go off.
To force restart iPhone 8/8 Plus, X and 11 Series device:
- Quickly press and let go off volume up button
- quickly press and let go off volume down button
- press and hold down /off button until the Apple logo appears.
Now try charging your iPhone once again. If you still find that your iPhone won’t charge, then try the hardware fixes in the next step.
#2. Inspect Your Lightning Cable For Damage
Inspect the accessories you use to charge your iPhone. Check both sides of the USB cables to ensure that they do not have any scratches, dents or a damaged tip,. Apple’s lightning cables are susceptible to wear out, mainly at the tip
that attaches to your iPhone. In case you spot noticeable indicators of wear, you might need to obtain a new cable.
In case you can’t spot any physical damage on the exterior of the cable, try charging your iPhone using a USB port on your computer. If you are able to charge your iPhone using a computer, your cable is not the cause of the problem.
Also, try charging your iPhone using your friends USB cable to determine if your cable is faulty. If you are able to charge your iPhone using a different cable , then you know why your iPhone won’t charge — a faulty cable!
Make use of your iPhone’s warranty!
If your iPhone is still under warranty, all accessories including the USB cable are covered! Apple will replace your lightning cable at no cost, provided that it’s in good shape.
You can always book an appointment with the
by calling your local Apple Store. In case you resolve to visit Apple Store, booking an appointment with the Genius Bar is recommended. By doing so, you won’t wait in line for long.
3rd-party cables can cause iPhone charging problems
One of the most common reasons why an iPhone won’t charge is using third-party cable which is not
I understand they are less costly compared to original Apple charger , however, in my experience, those $5 fakes do not conform to Apple’s design standards.
You can easily determine if your charger is MFI certified: Check the caple to find out if it has MFI badge. Moreover, Apple certified charger has writings such as ‘Designed by Apple in California”, ‘Assembled in China’ or ‘Assembled
in Vietnam. If it does not have any of those, you know what it is, a fake.
Always charge your iPhone with the original cable that came in the box.
#3. Try A Different iPhone Charger
Do you charge your iPhone by connecting it to a socket, using a car charger, in a speaker dock, in your computer, and stuff like that? There are a lot of different ways to charge an iPhone.
Keep in mind that it’s a software that allows your iPhone to charge. Should the software sense inconsistency in power supply, it will prevent your iPhone from charging to avoid damage.
Try connecting your iPhone to a different power source.
Connect your iPhone to your car charger and see if it will charge. If your iPhone won’t charge, there is an issue with the charger.
Also, try charging your iPhone from different socket. Again, if your iPhone won’t charge, there is an issue with the charger.
How can I tell whether my charger is the reason why my iPhone won’t charge?
Try charging your device using a different charger. In case you can charge your iPhone using a different charger, then the charger is the culprit. However, if your iPhone won’t charge even after swapping chargers, then you can conclude that the charger is not the cause of the problem
#4. Brush The Dirt Out Of Your iPhone’s Charging Port
Grab a flashlight and inspect the charging port in the bottom of your iPhone. If you spot any debris or dirt in there, it may be preventing the lightning cable from building a proper connection to your iPhone.
In addition, there are approximately 9 connectors inside iPhone’s charging port. If any of them is blocked by gunk, dust or debris, iPhone won’t charge at all.
Should you spot dirt, muck, or other debris in the charging port of your iPhone, it’s time to get rid of it.
Apple iPhone tip: use a clean toothbrush or anti-static brush to clean iPhone lightning port.
#5. Liquid damage
Another reason why an iPhone won’t charge is liquid damage. Liquid damage can interfere with the connections in the charging port of your iPhone. Remember “9 connectors inside your charging port” we just talked about? Yes. Even though you’ve cleaned the lightening pot, there is no way to reverse the damage.
If this is the case, it’s time to visit the nearest Apple store.
#6. Put Your iPhone Into DFU Mode And Restore
If your iPhone won’t charge after trying the above solutions, try performing a DFU restore . You’ve excluded the probability of a minor software glitch and inspected your
USB cable, charger adapter, as well as the iPhone itself, now it’s time for the final step — the DFU mode.
DFU is the last step on the iPhone, iPod touch, and iPad troubleshooting ladder.
DFU mode can help you get your phone back into working state, putting your iPhone into a state where it can still communicate with iTunes on Windows or
Mac and be restored. Just follow these steps to put your iPhone into DFU mode:
If you are using iPhone X or later, check out
to put your iPhone into DFU mode.
- Build a connection between your iPhone and your computer using a USB cable and launch iTunes. (It doesn’t matter if your iPhone is on or off)
- Now, press and hold the Power button immediately followed by Home button together for about 8 seconds.
- After the 8 seconds, let go off the Power button but keep holding down the Home button. A Pop up will appear on iTunes indicating “iTunes has detected
an iPhone in recovery mode”.
- Now Release the Home button. Your iPhone’s screen will turn black, which means that you’ve successfully entered DFU Mode. (If you didn’t succeed,
Give it another try)
- Now, follow the on-screen prompts to restore your iPhone using iTunes.
If you still find that your iPhone won’t charge, then try the next solution
#7. Repair Your iPhone
If you seek repair services from Apple Store for an iPhone that has incurred liquid or physical damage, the only help they can offer is to replace your
entire device. If you don’t have AppleCare+, this can be a bit costly. Moreover, in case you had photos, videos, or other files stored locally on your device and
your iPhone won’t charge, the bad news is that, they will be lost forever.
I hope your iPhone is charging again. If you believe I missed anything, or if you have
additional tips and tricks, I’d be interested to know. Likewise if you have any questions or experiences about iPhone that wont charge, let us know in the comment section below.