In this article, I’ll explain exactly how you can fix when the notification badge on the phone app won’t go away. When you miss a call and when you receive a voicemail, a notification badge will appear on the Phone app on your iPhone. This badge is the red circles that appear on an app’s icon (in the upper right-hand corner of the app icon). The badge displays as a number. This number lets you know how many new missed calls you have received.
If the Notifications setting is enabled (Settings > Notifications > Phone) for Phone, these badges will automatically appear when a notification (missed calls, etc) is received. This will show you the number of missed calls or voicemails. Ideally, you can clear a notification badge from an app icon by launching the app or accessing your voicemail messages. But what if these badges do not disappear? Well, if iPhone notification badge won’t go away, then this troubleshooting guide is for you.
See also:
Notifications Disappearing From Lock Screen? Fix
How to fix when the phone notification badge icon will not go away when there is no new missed calls or voicemails
Solution#1. Update your iOS to the latest version.
You can check for an iOS update on your iPhone by heading to Settings > General > Software Update.
Solution #2. Quit the phone app and then re-open it. Please follow these steps:
- If you have iPhone X, iPhone 11 or newer, swipe up from the bottom of your Home screen. If you have an iPhone 8 or older, double-press the Home button, this will display the last used app previews. You may swipe left or right. Find the Phone preview icon and swipe up on the Phone’s preview icon to quit. Then reopen the phone app.
Solution #3. Restart your iPhone. Please follow these steps:
- iPhone 11 or X: Press and hold the side and volume up (or down) buttons together until the power slider appear on the screen. And then drag the slider. Wait until your iPhone is turned off completely (about 20 seconds). Then press and hold down the side button until the Apple logo appears on the screen.
- iPhone 8 or earlier: Press and hold the side or top button until the power slider appear on the screen and then drag the slider. Wait about 20 seconds for your iPhone to turn off completely. And then press and hold down the side or top button until the Apple logo appears on the screen.
Solution #4. On your iOS device, head over to Settings > Notifications > scroll down and tap Phone turn off Badges and wait about 30 seconds and then turn it back on.
Solution #5. On your iPhone, head over to Settings > Notifications > Phone and turn off Badges. Then restart your iPhone and then head over to Settings > Notifications > Phone and turn Badges on.
Solution #6. Force restart your iPhone. Please follow these steps:
- iPhone 8 and newer: Quickly press and release the volume up and then quickly press and release the volume down buttons and then press and hold the side button until the Apple logo appears on the screen.
- iPhone 7 and 7 Plus: Press and hold the side and the volume down buttons together until the Apple logo appears on the screen.
- Other iPhone models (iPhone 6, iPhone 6S, iPhone 5S etc): Press and hold the side and the home buttons together until you see the Apple logo on the screen.
Solution #7. Reset all settings. This will restore your settings to default values. This includes display settings, network settings and much more. Your data will not be erased. Head over to Settings > General > Reset > Reset All Settings.
Hooray! Notifications are working on your iPhone and you won’t miss any more important alerts. Next time phone badges won’t go away on iPhone, you’ll know exactly how to resolve the issue. Thanks for reading and feel free to ask any other questions you have in the comments.