iPhone 12, Pro, or Pro Max App store not Working? Fix

4 Min Read

The App Store is a convenient function of every iPhone. It’s where you can get free apps, purchase others, and browse the new ones that are being launched. It’s also where you download the latest versions of the apps that are on your device already to keep them working Properly. But what can you do if you find iPhone 12, iPhone 12 pro or iPhone 12 Pro Max App Store not working? Let’s talk about the cause of this problem and what you can do to fix the issue.

iPhone 12, iPhone 12 pro or iPhone 12 Pro Max App Store not working? Fix

without any further ado, here is how to fix it when iPhone 12 cannot connect to app store:

Close Your App Store App and then Reopen It if iPhone 12 cannot connect to app store

The most likely reason that the App Store on your iPhone 12, iPhone 12 Pro or iPhone 12 Pro Max is not working, can’t be opened, or aspects of it aren’t working is software glitches of various kinds. The first thing you might try to resolve this issue is to close the App Store app on your iPhone and then reopen it.
Swipe up from the bottom of your iPhone screen. That will launch the App Switcher. You may then swipe back and forth to see what apps are open and running on the phone at that moment. When you see the App Store icon, use your finger and swipe it off the top of the screen, closing it. Next, try reopening it and seeing if it’s working any better. If not, try the next solution.

Clear Your App Store’s Cache if iPhone 12 cannot connect to app store

Much like on a laptop or a PC, clearing the cache of one of your phone apps will sometimes resolve minor errors or bugs. To clear the App Store cache, you simply need to tap ten times on any of the tab icons located at the bottom of the App Store’s screen. After doing this, close and then reopen the App Store app. It might be working properly now.

iPhone 12 still cannot connect to app store? Check the Internet Connection

So your iPhone 12, iPhone 12 pro or iPhone 12 Pro Max App Store not working, still? The next step you’ll need to check is whether your iPhone is connecting to the internet properly. If you do not have a totally stable internet connection, then the App Store app is not going to work as it should. It’s worth noting that the App Store app uses different technology than other websites and apps. Because of this, even if those others are working perfectly on your iOS device, you should still check to see if internet connectivity is an issue.
To do this, you can shut off the Wi-Fi on your iPhone, so that it switches over to cellular data. This might come up as LTE on the top of your screen, or in some cases 4G, depending on your signal quality and wireless carrier.
Next, turn on the Wi-Fi on your iPhone. To do this, head over to Settings, then press Wi-Fi to open the menu. Toggle the switch to green so that the phone is back on your network again. Now, try opening the App Store one more time. If it’s still being problematic, proceed to the next solution.

Turning Your iPhone Off and On Again May Get Your App Store Working

Next you can try turning your iPhone off and on again. Press and hold the side button, also referred to as the Sleep/Wake button together with any of the volume buttons. A Slide to Power Off slider Will appear on the screen. Drag it from left to right to turn off the iPhone. Press and hold the Power button again until you see the Apple logo on the screen. Now you can attempt to open the App Store once more.

You Can Sign Out of the App Store and Then Back In

The next thing that you might try if your iPhone 12 app store is not working is to sign out of your device’s App Store app and then back in. Open your Settings app, then tap your name located at the top of the screen. Now, tap Media & Purchases. Finally, tap Sign Out. Sign back in by hitting the Sign In button, and then enter your Apple ID and password when you see the prompt to do so. Check on the status of the App Store app.

Reset Your Network Settings

Next up, you can reset your network settings. Doing so causes your iOS device to forget all of the Wi-Fi networks to which it has ever been connected. Once The reset is complete, you’ll need to reconnect to your Wi-Fi network, so make sure that you have your network name and password handy.
Start the settings app and go to General.
Scroll down and tap Reset, then Reset Network Settings.
Follow The on screen prompts, then see if you can access the App Store app again.

Make Sure Your iPhone’s 443 Port is Open

iPhone 12 pro App store not working still an issue for you? Try this solution. The way your iOS device connects to the internet is through two ports. These are called the 80 and 443 ports. These are the two specific ports that must be open for the App Store and iTunes to work properly. If one of those ports is blocked, that could be the reason why your iPhone 12 App Store app is not working.
The one that most commonly becomes blocked on the iPhone is port 443. To rule out this problem, try to access Google on your iPhone. If Google is working as expected, then that port is working correctly

You Can Restore Your iPhone to the Original Factory Settings

The last troubleshooting step that you might try before taking your iPhone to an Apple Store is to restore the Device to factory settings. First, back up your iOS device with iCloud or iTunes, whichever method you find convenient. The vast majority of people prefer iTunes since they might have it on their laptop or PC already to manage their music collection.
To use iTunes to restore an iOS device to factory settings, you must build a connection between your iPhone and computer using a USB cable. It’s recommended to use an Apple original cable for best results. Where you see the iPhone come up under the list of devices on the left-hand side of the screen, select it. Click Restore. iTunes will erase your device. Then, it will restore it with the latest version of iOS. Wait for the device to be restored with the factory settings, then try the App Store again.

iPhone 12 App Store Not Working last resort: Take your device to an Apple Store

If you have tried all the above troubleshooting steps, including wiping the phone clean and restoring it, and the iPhone 12 App Store still doesn’t work, then your device could be having a hardware issue. What you’ll need to do then is take your iPhone to an Apple Store near you with a Genius Bar. They’ll be able to inspect it and hopefully diagnose the problem. If the device is still under warranty, then getting it fixed shouldn’t cost you anything.

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GeeksModo Staff is a team of iPhone, iPad, Mac and Apple Watch experts led by Moses Johnson. We're passionate about all things Apple!
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