Is your iPhone 13 or iPhone 13 Pro not making calls? If you’re experiencing this problem, we’ve compiled a list of solutions you can try when your iPhone 13 or iPhone 13 Pro is not making calls.
When your iPhone 13 or iPhone 13 Pro can’t make calls, you really notice the absence. This is especially the case if you want to make an important call or if you need your phone for work.
This iPhone 13 call failure issue can be caused by different factors such as poor network reception, or you mistakenly turned off your sim card from settings. Regardless of why your iPhone 13 or iPhone 13 Pro won’t make calls, the solutions explain in this article should get you back up and running in no time.
Let’s look at how to fix an iPhone 13 or iPhone 13 Pro that won’t make calls.
Use These Nifty Tips to Fix iPhone 13 or iPhone 13 Pro not making calls issue
1. Check for signal
Assuming your iPhone is indeed switched on, you should check if it’s receiving a signal. This can be done easily on on an iPhone by looking in the corner of your phone at the signal indicator.
The signal indicator is located at the top-right corner of the screen. Even a single bar should indicate enough of a signal to make calls. However, if the signal occasionally drops out so that you see “No Service”, you may find that calls don’t work.
If this is the case, you should try moving to an area or location with a stronger signal. Note that certain locations and premises — such as tunnels and underground car parks — will prevent you from receiving any signal. As such, look for places on or above ground that aren’t too remote (i.e., that aren’t out in the middle of nowhere).
2. Disable Airplane Mode
When checking the signal bar, you may instead find a symbol indicating Airplane Mode (this will usually look like a plane). If you do, this means Airplane Mode is enabled and that you can’t receive any kind of communications signal. It also means you’ll have to switch it off if you want to make or receive calls. You can do this on an iPhone by going to Settings and turn off the toggle next to AirPlane Mode.
3. Check your phone contract/contact your carrier
One reason why your iPhone 13 or iPhone 13 Pro can’t make calls may be that there’s a problem with your carrier. For example, there could be a network outages. Alternatively, you can check sites such as Downdetector for third-party updates on network statuses.
4. Remove and reactivate SIM card
Similar to the perennial reboot advice you get from IT departments, it’s usually worth removing your SIM card and reinserting it again. Doing this effectively de- and reactivates the card, hopefully removing any issues that were preventing your iPhone 13 or iPhone 13 Pro from making calls.
The iPhone 13 series has the SIM slot on the left side. The SIM sits in a small tray that will pop out. You can pull the SIM tray with a small tool, provided in the phone box. If you don’t have this handy, you can bend a paper clip or use the back of an earring.
5. Reset network settings
As with your SIM card, you can try resetting your network settings if you still can’t make calls on your iPhone 13 or iPhone 13 Pro. This clears your phone of any stored data that might potentially interfere with its functioning. You can do this by going to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings.
6. Update iOS
Yes, we’re starting to get a little desperate now, but updating to the most recent version of iOS software can often help in cases where your iPhone 13 or iPhone 13 Pro won’t make calls. You can do this by navigating to Settings > General > Software Update. If an update is available, tap Download and Install.
7. Update Carrier settings
Make sure that your phone is operating properly on your network, and do need to be updated from time to time. To update your carrier settings, head over to Settings > General > About.
If there is an update available, the option to update will appear here. Also by going to Settings > General > About, you can see which version of your carrier settings that you’re running on your device.
Bear in mind that if you install a new SIM card, it’s necessary for phone functionality for you to update your carrier settings before making a call.
8. Factory resets and Apple fixes
If you’ve tried all of the above steps and you still can’t make calls on iPhone 13 or iPhone 13 Pro, you may want to consider a factory reset. This is basically the nuclear option as far as any problem or bug is concerned, but it can resolve issues in certain cases. You can do this by going to Settings > General > Transfer or Reset iPhone > Erase All Content and Settings.
Needless to say, you should always backup your device before performing a factory reset. However, if this and every other option fails, it may be time to contact Apple support and inquire into a potential repair or replacement.
You might also want to check out:
- How to Fix Overheating Issues on iPhone 13, Pro, Max, and mini
- How to Fix WiFi Issues on iPhone 13, Pro, Max, and mini
- How to Fix Bluetooth Issues on iPhone 13, Pro, Max, and mini
Have you faced any call issues on your iPhone 13 or iPhone 13 Pro? If so, did the above tips help in solving the problem for you? Drop a comment and let us know!