If Health app is not working on iPhone after iOS 17 update, this troubleshooting guide will show you how to fix the problem for good!
The Health app on your iPhone is designed to help organize your important health information and make it easy to access in a central and secure place. Health puts important information at your fingertips, including your health records, medications, labs, activity, and sleep. And makes it simple to securely share that information.
Health automatically counts your steps, walking, and running distances. And, if you have an Apple Watch, it automatically tracks your Activity data. The good news is that you don’t have to have an active internet connection to use the Health App on your iPhone. If your iPhone’s Health app is not working after iOS 17 update, you may be able to get it up and running again with a few simple fixes.
Without further ado, here’s what to do if Health app is not working on iPhone after iOS 17 update.
10 Ways to Fix Health App Not working on iPhone in iOS 17
If the Health app on your iPhone is not working after iOS 17 update, try each of these troubleshooting tips. Hopefully, one of these will fix the problem you are experiencing. If not, it’s likely you have a hardware problem that may only be fixable by contacting Apple customer service to repair or replace your device.
1. Close And Reopen The Health App
Closing and reopening the Health app can fix a potential software crash that has caused Health to stop working. First, open the app switcher, where you can view all the apps currently open on your iPhone.
If your iPhone has Face ID, swipe up from the bottom to the center of the screen and hold your finger there until the app switcher launches. If your iPhone doesn’t have Face ID, double-press the Home button.
Now that the app switcher is open, swipe Health up and off the top of the screen. It wouldn’t hurt to close your other apps too, just in case one of them has crashed. You’ll know your apps are closed when they no longer appear in the app switcher.
2. Turn on Motion & Fitness
If you’re seeing No Data as the issue instead of a step count of zero, there’s a quick and easy fix. You’ve likely not allowed your Health app to access your steps in your Privacy & Security settings, so here is how to fix that.
Go to Settings > Privacy & Security > Motion & Fitness > Turn on both Fitness Tracking and permission for Health.
Note: If you are still having trouble and the toggle buttons are already on, try toggling them off and back on.
3. Restart Your iPhone
If the Health app is not working on your iPhone, sometimes it’s as simple as a temporary glitch in the app, and you can fix it by restarting the phone. Restarting your iPhone can also fix minor software crashes. For example, if your Health app is consistently showing zero for steps no matter how far you walk, the issue might be with a bug in the Health app or a hardware issue with the pedometer in your iPhone or Apple watch, if that’s what you are using. Try restarting the iPhone and any devices you’re pulling your step count from.
If your iPhone has Face ID, press and hold the side button and either volume button at the same time until slide to power off shows up on the screen. If your iPhone doesn’t have Face ID, press and hold the power button until slide to power off shows up on the screen.
Now, drag the red and white power icon from left to right. Your iPhone will shut down.
Wait about 20 seconds to give your iPhone a chance to completely shut down. Then, press and hold the side button (iPhones with Face ID) or the power button (iPhones without Face ID) until the Apple logo shows up on the screen.
4. Choose your favorite categories to track
If you don’t need all of the data that Health supplies you with, there’s no use jumping around from place to place within the app. You can add specific data points to the favorites tab on the main page of the app.
Open the Health app and tap the Summary tab.
Tap Edit next to Favorites.
To add or remove a category from your favorites, tap it. Categories with a blue star appear in your favorites.
When you’re finished, tap Done.
Your favorites show how you’re doing in each health category that day, like Mindful Minutes or Steps. To see more information about a category, tap it.
5. Add information about your health
Open the Health app and tap the Browse tab.
Tap a category, like Activity.
Tap a subcategory, like Steps.
Tap Add Data in the upper-right corner.
Enter the date, time, and data for that activity. When you’re finished, tap Add.
6. Choose which apps share information with Health
Open the Health app and tap the Summary tab. Tap your profile picture in the upper-right corner. Under Privacy, tap Apps. You can see apps that you already own that are compatible with Health. If you don’t see an app, it might not be compatible.
Tap an app and turn on the health categories that you want that app to track. If you’re using multiple apps to track different things, the Health app can keep it all in one place. Manage the data that’s added to Health app.
Apple Watch apps can also read and write Health data. You can manage them directly on your Apple Watch: Go to Settings > Health > Apps.
7. Know how your health changes over time
Open the Health app and tap the Summary tab. Scroll down to Highlights. Highlights show your Health over time, so you can see how you’re doing overall.
Tap a highlight to see more about that category or tap Show All Highlights at the bottom of the list.
8. Update Your iPhone
Updating your iPhone can fix software bugs and give you access to new features. Since Health is a native app, the only way to update it is to update the iOS version on your iPhone.
Start the Settings app on your iPhone and go into General > Software Update. Tap Download and Install or Install Now if an iOS update is available.
9. Reset All Settings
Performing a factory reset on your iPhone not only lets you fix settings but also persistent issues like this one. Hence, we will reset all settings to try and fix the Health not working on iPhone issue. Just in case you are worried that it will erase all your apps, media, and data, let me tell you that it will only put your device to factory default by wiping out the existing settings. All your data will remain intact. So let’s see how to reset your iPhone settings:
Start the Settings app on your iPhone and choose General. Tap Transfer or Reset iPhone > Reset > Reset All Settings. If prompted, enter your device and Screen Time Passcode and then select “Reset All Settings” again in the pop-up menu to confirm the action.
10. Contact Apple Customer Support
If you still have no luck getting the Health app to work, it’s almost certain that you have a hardware problem with your iPhone and it needs professional help. Contact Apple’s customer support to see if it is eligible for repair or replacement.
Successfully Fixed Health Not Working on iPhone after iOS 17 Issue
The problem is fixed and you can now use the Health app on your iPhone to view your steps, walking, and running distances. Next time Health app is not working on your iPhone after iOS update, you’ll know exactly what to do. Feel free to leave us a comment down below if you have any other questions.