Is your iPhone 13 or iPhone 13 Pro charging port not working? There are four components to your iPhone that could be the culprit: the USB cable, the charger (or power adapter), the charging port or the iPhone itself. In this article, we’ll explain why your iPhone 13 or iPhone 13 Pro charging port is not working (and how to fix the problem!)
There are several reasons why your iPhone 13 or iPhone 13 Pro Charger port is not working, and most can be fixed without visiting Apple Store. The most common reasons for iPhone 13 or iPhone 13 Pro charging port not working include:
- The Outlet Connection Isn’t Firm Enough
- Your Power Adapter or Charging Cable is Damaged
- Your Charging Accessories Aren’t Apple Certified
- Your Charging Port is Dirty
- Something’s Wrong with Your iPhone Software
Here’s what to do if your iPhone 13 or iPhone 13 Pro charging port is not working:
Make sure the Outlet Connection is Firm Enough
Let’s start with the easiest fix first. Sometimes, the reason why your iPhone 13 or iPhone 13 Pro charging port isn’t working is because there simply isn’t a firm enough connection between your charging cable, USB wall adapter and/or wall outlet. Make sure all charging components are securely plugged in. If that still doesn’t work, try switching to a different outlet.
Check your Power Adapter and Charging Cable
The next step is to check to see if the problem is related to your charger or charging cable.
Although most phone chargers and charging cables look similar, there can be a huge difference between their quality and charging speed. It is always recommended to use an Apple charger. But If you bought a cheap third party cable or charger online, don’t go throwing it out just yet. It’s perfectly okay to use a non-Apple cable as long as it’s Apple certified.
If you’re using an official charger, check to ensure that there isn’t any damage to the cable or plug. No amount of duct tape can fix exposed wires on a USB charging cable. Toss it and buy a new one (remember: Apple Certified only!). Occasionally, although more infrequently, the power adapter itself is defective or damaged. If you suspect the problem stems from your adapter, take it to the Apple store’s Genius Bar for an evaluation.
Even if there is no obvious physical damage to the cable or the plug, try using a combination of different cables and plugs to eliminate these as a potential problem. To make sure that your cable / plug works, you can also try using it to charge a different device.
Try a different power source
Once you are sure that your cable / plug works, try plugging them in to a different power source. For example, connect the charger to a power socket rather than a laptop or PC.
If you have determined that your charging cable or plug is not working or needs replacing, you can buy a new one from Apple Store.
Clean the charging port
One of the most common reasons why your iPhone 13 or iPhone 13 Pro charging port is not working is because dust, lint or other debris has accumulated into the charging port, preventing the charging connections from working properly. This can stop your iPhone 13 from charging properly or prevent it charging at all.
Follow the steps below to clean your charging port:
- Power off your iPhone
- Shine a torch into the charging port and look inside. If you can see dust or dirt, especially if it is covering the metal charging contacts, the charging port needs cleaning
- Try gently blowing into the charging port to remove dust and debris
- Please note: do not insert any object into the charging port. This can result in damage to the charging port.
- If the charging port is still clogged, take it to an Apple Store to be cleaned.
Reboot your iPhone
If the above doesn’t help with the iPhone 13 or iPhone 13 Pro charging port not working issue, and your phone has power remaining, you can also try rebooting it:
- Turn the phone off: Settings > General > Shut Down
- Wait 10 seconds
- Turn on the phone
Update iOS
When you plug your iPhone into a power source, you’re not hooking it up directly to the battery. It’s the software that ultimately decides whether or not to charge the battery. So if your iPhone 13 or iPhone 13 Pro charging port isn’t working, the software may have crashed in the background while your screen was off. This would prevent you from turning it back on or even seeing whether or not the phone is charging.
iOS updates are regularly released by Apple and can solve a range of device software problems. You can check for an iOS update by going to settings > general software update. Your iPhone will check for available updates. If there is an update for your phone, you will be asked to download and install it. If there are no updates available your phone will display that ’iOS is up to date.’
Check for damage
Physical damage such as a cracked screen or case may affect the performance of your iPhone. You should also check your charging port for any signs of damage.
Insert a charging cable into the charging port of your iPhone. The charging cable should fit snugly into the port and should not feel loose. Using a torch, look inside the charging port to check for any damage.
If your charging port is damaged, you can visit your nearest Apple Store to get your iPhone fixed.
Take off Your Phone Case While Charging
iPhone cases are handy, sure, but they can also be big and bulky. Sometimes it can prevent your charging cable from plugging in properly.
By taking off the case, not only will you give the cord easier access, but you will also prevent your phone from overheating inside its case.
Try a wireless charger
If you find your iPhone 13 or iPhone 13 Pro charging port not working after trying the above steps, try charging your phone using a wireless charger. Make sure to remove any cases or covers first and lay the back of your iPhone onto the wireless charger, making sure to line up the charging coils to establish the strongest possible connection.
See also:
- iPhone 13 Charging Slowly? How To Speed Up Your Charging
- 30 Best iPhone 13 and iPhone 13 Pro Tips and Tricks
Visit Apple Store
If none of the suggestions above resolve your issue, you can book a Genius Bar appointment or visit your nearestApple Store.