Apple Watch: Sign Into Complete Purchase, Fix it Here

2 Min Read

In this article, I’ll explain exactly why your Apple Watch is saying Sign Into Complete Purchase and show you how to fix the problem for good!

Are you having this problem too? Does this notification message keep popping up on your
watch?
Well, this troubleshooting guide will show you how to fix this annoying “Sign in to Complete Purchase” message issue on your Apple Watch. We will also explain the possible causes and reasons why this issue appeared in the first place which will help to prevent this from happening in the future.
See also:
Apple Watch Always On Display Not Working? Fix

Why are you getting Sign Into Complete Purchase message on your Apple Watch

Do you recognize the email address in the error message? Is it an old Apple ID of yours that you no longer use? You are getting this message because you have installed apps on your Apple watch using a different Apple ID. This may be your former Apple ID. Maybe you changed your Apple ID at a given point? And some of your Apple Watch apps were installed using your previous Apple ID and some of your apps are purchased using your new, current, Apple ID. Therefore, you are receiving this error message because the apps that are associated with your old Apple ID are causing your Apple watch to return this error message.

How to Fix “Sign In to Complete Purchase” Message Issue on watchOS 6:

There is a possibility that your device is using an old Apple ID. The first thing you should do is to type in the previous, former Apple ID password if you still remember it. This trick may easily fix your problem. In case you Don’t remember your previous password, or if this does not fix your issue, please try the following steps:

  1. Launch the Watch app on your iPhone
  2. Tap on My Watch
  3. Go to Settings > General and disable Automatic App Install by toggling the Automatic App Install switch to off position. (You can turn this back again later if you want)
  4. Tap My Watch and find the Available Apps section (scroll down).
  5. Do you see apps that are trying to install (apps that are showing you a circular progress bar)? These apps are the cause of this error. Simply uninstall these Apps from your iPhone.
  6. Your Apple Watch will no longer return sign Into Complete Purchase error message.
  7. Now, you can safely install the apps you deleted from your iPhone using your current Apple ID.
  8. Also, you can now re-enable Automatic App Install by heading to My Watch. When this setting is turned on, Apple Watch compatible apps on your iPhone will automatically be installed on your Apple Watch when they are installed on your iPhone.

There you have it. Next time you get this annoying “Sign in to Complete Purchase” message issue on your Apple Watch, you’ll know exactly how to troubleshoot . Thanks for reading and feel free to ask any other questions you may have in the comments.

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GeeksModo Staff is a team of iPhone, iPad, Mac and Apple Watch experts led by Moses Johnson. We're passionate about all things Apple!
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