You can use the Find My app to remove a device from your Devices list or turn off Activation Lock on a device you already sold or gave away. When you remove Activation Lock, someone else can activate the device and connect it to their Apple Account.
If you still have the device, you can remove it from your account and turn off Activation Lock on the device itself. You can also remove an iPhone Wallet with MagSafe. A device you’re not planning on using can come off your Devices list, though it may need to be offline first.
Remove a device from your Devices list
You can remove a device you’re not planning on using from your Devices list, but it may need to be offline before you can.
When it comes online again, the device shows up in your Devices list if it’s an iPhone, iPad, iPod touch, Mac, or Apple Watch that still has Activation Lock turned on, or AirPods or Beats headphones still paired with your iOS or iPadOS device.
- Do one of the following:
- For an iPhone, iPad, iPod touch, Mac, or Apple Watch: Turn off the device.
- For AirPods: Put AirPods in their case and close the lid or turn the AirPods off.
- For Beats headphones: Turn off the headphones.
- Open the Find My app on your iPad.
- Tap Devices at the bottom-left side of the screen and tap the name of the offline device. Then tap the more button.
- Tap Remove.
Remove an iPhone Wallet with MagSafe
To keep an iPhone Wallet with MagSafe and Find My support out of the Find My app, remove it from your Devices list. Removing it from Find My means someone else can connect it to their Apple Account.
- Open the Find My app on your iPad.
- Tap Devices at the bottom of the screen, tap the name of your iPhone Wallet with MagSafe, and tap the more button.
- Tap Remove and then follow the onscreen instructions.
Turn off Activation Lock on a device you have
Selling, giving away, or trading in a device? Remove Activation Lock first so the device is no longer associated with your Apple Account.
Turn off Activation Lock on a device you no longer have
The Find My app can still remove Activation Lock if you forgot to turn off Find My [device] before you sold or gave away your iPad, iPhone, iPod touch, Mac, or Apple Watch.
- Open the Find My app on your iPad.
- Tap Devices at the bottom-left side of the screen and tap the name of the device you want to remove. Tap the more button.
-
Erase the device.
Because the device isn’t lost, don’t enter a phone number or message.
If the device is offline, the remote erase begins the next time it connects to a Wi-Fi or cellular network. You receive an email when the device is erased.
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When the device is erased, tap Remove This Device and then tap Remove.
All your content is erased, Activation Lock is turned off, and someone else can now activate the device.
Using iCloud.com, you can also remove a device online.
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