No map is perfect; all are approximations. But it’s galling to business owners when a modern digital map lists the wrong address, has incorrect business hours, or even says the business is closed when it’s still open. Or, to take real examples I’ve received, when an address listed offered a dangerous turnoff that wasn’t the main entrance–or when people living in a newly-issued U.K. post code were directed miles away from their destination.
Apple Maps offers a correction feature. You don’t have to be a business owner to suggest changes or request a correction. Mistaken addresses and routes of course affect homeowners and renters, too, as well as non-profits, schools, and other organizations. (Google Maps years ago placed my house four miles west for about six months, which was a constant problem for deliveries, service people, and parents trying to bring their kids over for playdates and birthday parties.)
Follow the steps below to report errors or add places that aren’t listed. Note that human beings do review the additions and changes; they’re not made higgledy-piggledy.
Apple also says you can call their helpline, AppleCare 1-800-APLCARE in the U.S. or 0800 0480408 in the U.K., to report map problems, though I know no one who has.
How to correct and add address information on iPhone 18 Pro Max
To correct a listing:
- Launch Maps.
- Tap your picture or initials next to the search field, tap Reports, then tap Report a New Issue.
- Choose an option, then follow the onscreen instructions.
To add a listing:
- Launch Maps.
- Touch and hold the map until a pin marker appears, scroll to the bottom of the card, then tap Report Something Missing.
- Choose an option, then follow the onscreen instructions.
You can also touch and hold the Maps icon on the Home Screen, then choose Mark My Location to quickly drop a pin at your location and then follow the steps above.
