Use the Find My app to mark a missing iPhone, iPad, iPod touch, Apple Watch, Mac, supported AirPods, or iPhone Wallet with MagSafe as lost. In order to mark a device as lost, you must turn on Find My [device] before it’s lost.
When you do, a confirmation email is sent to your Apple Account email address, and you can add a message to the device saying it’s lost and how to reach you.
What happens when you mark a device as lost?
- A confirmation email is sent to your Apple Account email address.
- You can create a message for the device that says it’s lost and how to contact you.
- For an iPhone, iPad, iPod touch, Mac, or Apple Watch, your device doesn’t display alerts or make noise when you receive messages or notifications, or if any alarms go off. Your device can still receive phone calls and FaceTime calls.
- For applicable devices, payment cards and other services are suspended.
Mark a device as lost
If your device is lost or stolen, you can lock your Mac or turn on Lost Mode, which works with your iPhone, iPad, iPod touch, Apple Watch, supported AirPods, and iPhone Wallet with MagSafe.
- Start the Find My app on your iPhone.
- Tap Devices and tap the name of the lost device. Then tap the More button
- Tap Lost Mode.
- Follow the onscreen instructions, keeping the following in mind:
- Passcode: If your iPhone, iPad, iPod touch, or Apple Watch doesn’t have a passcode, you’re asked to create one now. For a Mac, you must create a numerical passcode, even if you already have a password set up on your Mac. This passcode is distinct from your password and is only used when you mark your device as lost.
- Contact information: For iPhone, iPad, iPod touch, Mac, or Apple Watch, the contact information and message appear on the device’s Lock Screen. For AirPods or iPhone Wallet with MagSafe, the information appears when someone tries to connect with your device.
- Tap Activate (for an iPhone, iPad, iPod touch, Apple Watch, AirPods, or iPhone Wallet with MagSafe) or Lock (for a Mac).
Once the device is marked as lost, Activated appears below the Mark As Lost section. And if it wasn’t connected to a network when you marked it as lost, you’ll see Pending until it goes online again.
Change the information for a lost device
You can adjust the information in the Lost Mode message for your Apple Watch, iPhone, iPad, iPod touch, or iPhone Wallet with MagSafe once you’ve marked it as lost.
- Start the Find My app on your iPhone.
- Tap Devices, tap the name of the lost device, and then tap the More button.
- Below Lost [device], tap Pending or Activated.
- Update the information, then tap Done.
Turn off Lost Mode for an iPhone, iPad, iPod touch, Apple Watch, AirPods, or iPhone Wallet with MagSafe
Once you find your lost device, you can turn off Lost Mode.
- Start the Find My app on your iPhone.
- Tap Devices and tap the name of the lost device. Then tap the More button
- Tap Pending or Activated below Lost [device], tap Turn Off Mark As Lost, and then tap Turn Off.
On iPhone, iPad, iPod touch, or Apple Watch, entering your passcode on the device also turns off Lost Mode.
Attaching iPhone Wallet with MagSafe to your iPhone turns off its Lost Mode.
Unlock a Mac
When your lost Mac turns up, do one of the following:
- Mac with Apple silicon: Enter your Apple Account password.
- Intel-based Mac: Enter the numeric passcode on the Mac to unlock it (the one you set up when you marked your Mac as lost). If you forget your passcode, you can recover it using Find Devices on iCloud.com.
If you lose your iPhone, Find Devices on iCloud.com lets you turn on Lost Mode.
