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How to report a problem with a game in the Apple Games app on iPad

You can report a problem with a game that you downloaded from the Apple Games app on your iPad, and you can also request a refund. The Report a Problem website is where you do both, after signing in with your Apple Account.

You can also see your purchases and subscriptions in the App Store, and change game-related settings on iPad. And if you’re new to it, you can get started with the Apple Games app, too.

  1. On your iPad, go to the Report a Problem website. Sign in to your Apple Account.
  2. Tap I’d like to and then choose an option from the pop-up menu.
  3. Follow the onscreen instructions.

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