In this guide, I’ll explain exactly why AirPlay is not working properly and how to fix common AirPlay problems on iPhone and iPad.
AirPlay is one of the iPad’s coolest features, especially when you use it to connect your iPad or iPhone to your TV. Whether you are giving a presentation, browsing the internet, or playing a game, there’s nothing quite like seeing it happen on your wide-screen TV.
Because AirPlay works like magic, it might appear challenging to troubleshoot, but AirPlay works on simple principles. Actually, it’s pretty easy to fix AirPlay connection problems.
Note: this troubleshooting guide applies to iPads and iPhones running iOS 13, 12, 11, or 10. A second-generation or later Apple TV is required.
Making an AirPlay Connection
When everything is working as expected, you access AirPlay by pulling down on the upper right side of the iPad or iPhone screen. You can also access AirPlay by pulling up from the bottom of the screen in earlier iPhone and iPad models. Tap Screen Mirroring or AirPlay and then select Apple TV from the screen that appears. That’s all you need to do to start mirroring your iPad screen on your Apple TV
How to fix AirPlay on iPhone or iPad
If you find AirPlay not working on iPhone or iPad, follow these troubleshooting steps and you’ll be back to mirroring your iOS device on your TV in no time.
Solution #1: Confirm Apple TV AirPlay Is Turned On
In the Apple TV Settings app, make sure that the AirPlay feature is enabled. Choose Settings > AirPlay on the Apple TV and ensure it’s turned on.
Solution #2: Ensure that your iOS device and Apple TV are on the same Wi-Fi network
For AirPlay to work, you must be connected to a Wi-Fi network. In addition, both devices must be connected to the same Wi-Fi network for the feature to work. You can check which network your iPad or iPhone is connected to from the Settings app. Your Wi-Fi network’s name should appear next to Wi-Fi in the left panel.
If Wi-Fi is turned Off, head over to Wi-Fi in the main part of the screen and move the slider to the On/green position. Then select a network from the options that appear.
Check the Wi-Fi network on your Apple TV by heading to Settings and choosing Network (for the 4th generation Apple TV or newer) or General > Network (for Older versions of Apple TV). Make sure that it’s connected to the same Wi-Fi network as your iOS device.
Solution #3: Restart Both Devices
If you are still experiencing AirPlay issues, restart both devices. For Apple TVs, you simply need to unplug it from the power source or disconnect the power cable from the back of the Apple TV. Wait a few seconds and then plug it back in. After the Apple TV restarts, wait until it is connected to the network and check if your problem is resolved
To restart your iOS device, depending on the model, you may need to press and hold the Sleep/Wake button and then swipe the power off slider to turn off the device or press and hold the Side or top button and one of the volume buttons for a restart.
Solution #4: Restart the Router
In most cases, confirming that both devices are on same Wi-Fi network and restarting them solves the AirPlay issues. However, in rare instances, the router itself is usually the culprit. If you have tried everything else, reboot the router. If you don’t see an on/off switch on the back of the router, unplug it from the power source, wait a few seconds and then reconnect it.
It takes a few minutes for a router to boot up and reconnect to the internet. Usually, you know when it is connected because the lights flicker. Many routers also have a network indicator to show you when the internet connection is made.
Tip: keep in mind to warn everyone in the household that the router is being rebooted, so they can save any work on computers that need the internet connection.
Solution #5: Update your router /modem.
Check your router’s manufacturer user manual
Solution #6: Update your Apple TV
to update your Apple TV, go to Settings > System > Software Updates > Update Software.
See also:
Apple TV Remote Not Working?