If your iPhone 13 or iPhone 13 Pro say Searching or No Service, don’t worry, we’ve got you covered on this troubleshooting guide.
When your iPhone 13 or iPhone 13 Pro say Searching or No Service at the top of the screen, you can’t make phone calls, send text messages, or use cellular data. Not much of a smartphone anymore, so what can you do about it?
See also: What To Do If iPhone 13 / 13 Pro Won’t Send Text Messages
Why Does My iPhone 13 Pro Say No Service?
Your iPhone 13 or iPhone 13 Pro may be saying No Service because of a problem with the cellphone carrier’s service plan, a hardware issue with the phone, or a misconfigured setting.
Service interruptions may be caused by a simple setting change, such as Airplane Mode or carrier settings. In a few cases, the iPhone needs to have its cellular settings updated through a software update from your cellular service provider. Less often, you need to reset or replace the phone’s SIM card. It’s also possible that there’s a problem with your cellular service plan.
In this article, I’ll explain why your iPhone 13 or iPhone 13 Pro says searching or No Service and show you how to fix the issue.
iPhone 13 or iPhone 13 Pro Searching or No Service, How-to Fix
Here’s how to fix your iPhone 13 or iPhone 13 Pro when it has no service:
Make sure you’re within a coverage area
Before changing any iPhone settings or performing more time-consuming troubleshooting tasks, take a moment to consider your physical location. Are you in a remote location or somewhere you haven’t used your iPhone before? Is there a chance your carrier doesn’t offer coverage in this area?
If you’re deep inside a building, underground, or in a rural area, you may not have service in that location. Check for signal strength bars in the upper-right corner of the screen.
Toggle cellular data off and on again
Sometimes, especially when you are on the edge of a service area or you lost service and should be back in service, switching your cellular service off and then on again fixes the problem. You can do this by going to Settings > Cellular and ensure Cellular Data is on. If it’s on, toggle it off and back on.
Tip: Turning Airplane Mode on and off again accomplishes the same thing.
See also: 30 Best iPhone 13 and iPhone 13 Pro Tips and Tricks
Restart your iPhone
Like turning Airplane Mode on and off, completely restarting the iPhone might wake your cellular service and return it to normal operation. You can do this by going to Settings > General > Shut Down.
Check that your carrier settings are up to date
. Carriers occasionally release updates that affect the device’s ability to connect to the cellular network. It’s possible your service might be affected by a new update you installed on your iPhone. Ensuring that these settings are up to date is important, especially if you’re struggling with no service problem on iPhone 13 or iPhone 13 Pro. You can do this by going to Settings > General > About. Should an update be available, you’ll be able to do so from this screen. Note that iPhones generally prompt you when new carrier settings become available, but it never hurts to check manually just to be sure.
Take the SIM card out and put it back in
It’s possible the SIM card is not working properly, either because it isn’t seated correctly or is damaged. Inspect it for damage and gently clean it by blowing on it or wiping it with a cotton swab or cloth, then reinsert it. If your SIM card is damaged, you should contact your carrier for a new one. You should also ensure that the inserted SIM card works with your iPhone , especially if you transferred it from another device.
Use a SIM Tool or a straightened paper clip, to remove the SIM tray from the side of your iPhone 13. Test your SIM card in another phone to determine if the Searching or No Service issue is due to a fault in your iPhone or the SIM card itself.
Update your iPhones iOS
It’s possible a bug in your iOS has caused the Searching or No Service error. You can check for an iOS update by going to Settings > General > Software Update. Should a new version be available, tap Download and Install.
Reset Your Network Settings
The iPhone settings may have been corrupted in a way that prevents you from getting cellular service. Reset it back to the factory conditions. When you Reset the Network Settings, your iPhone 13 will reconnect with carrier network and probably resolve the no service issue. You can do this by going to settings > general > transfer or reset iPhone > reset > reset network settings.
Contact your carrier
If you still have no service on iPhone 13 or iPhone 13 Pro, contact your cellular service provider and ask about any local outages, problems with your service plan, and if your device is blocked.
Here are the customer Service Contacts for Major Cellular Providers:
- AT&T 800-288-2020
- Sprint 888-211-4727
- T-Mobile 800-937-8997
- Verizon 800-922-0204
- MetroPCS 888-863-8768
- Boost Mobile 866-402-7366
- Cricket 800-274-2538
- Virgin Mobile 888-322-1122
Get a Repair
If you still have no service on iPhone 13 or iPhone 13 Pro, your device may be experiencing a hardware problem. Book an appointment with an Apple Genius Bar to see if there is a problem with your iPhone. There are a number of possible problems that you can’t fix.
See also: iPhone 13 / 13 Pro Hotspot Not Working? Fix
iPhone 13 Searching or No Service, Problem fixed
We hope the above solutions fixed your issue. Have you faced the No Service or Searching problem on your iPhone 13 or iPhone 13 Pro? Drop a comment and let us know.