If you lose an AirTag or third-party item registered to your Apple Account, you can use the Find My app to mark it as lost and show your contact information along with a message.
Anyone who finds your item can use a supported device to see a website with your Lost Mode message. You can include your phone number or email address in it, and turn on Show Contact Info for a lost item.
Learn how to register an AirTag or third-party item.
What happens when you mark an item as lost?
- You can add a message saying that the item is lost and include your phone number or email address.
- If someone else finds your item, they can use a supported device to see a website with the Lost Mode message.
Turn on Show Contact Info for a lost item
To turn on Show Contact Info for a lost item, do the following:
- Open the Find My app on your iPad.
- Tap Items at the bottom-left side of the screen and tap the name of the lost item. Tap the more button.
- Below Lost AirTag, tap Show Contact Info.
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Follow the onscreen instructions to enter a phone number where you can be reached. To enter an email address instead, tap “Use an email address.”
Important: Make sure you allow notifications for the Find My app. See Change notification settings on iPad.
- Tap the Done button.
Change the contact information in the Lost Mode message
- Open the Find My app on your iPad.
- Tap Items at the bottom-left side of the screen and tap the name of the lost item. Tap the more button.
- Below Lost AirTag, tap Show Contact Info.
- Edit the phone number or message. Then tap the Done button.
Turn off Show Contact Info for a lost item
After you find your lost item, turn off Show Contact Info.
- Open the Find My app on your iPad.
- Tap Items at the bottom-left side of the screen and tap the name of the item. Then tap the more button.
- Below Lost AirTag, tap Show Contact Info.
- Tap Stop Showing Information.
See also
Tag: Find My
