Your calls are getting cut off with a ‘call failed’ error on iPhone and you are unable to receive incoming and outgoing phone calls. In this article, il show you how to fix this problem for good.
iPhones have had numerous problems with calls. At times you get interrupted with an error saying ‘call failed’ in the middle of, or during, a call. Though various iOS updates have tried to fix this bug, this error is still very common.
Despite there being an array of guides that offer solutions, most fixes can only be found on certain sites that are scattered around other articles. This guide brings together all the fixes that have worked for apple users.
Now instead of reaching out to Apple customer support and waiting 72 hours to get a response, let’s take a look at what we can do about your problem now.
Without any further ado, let’s get started.
Call failed on iPhone? Fix
1. Call failed on iPhone? Turn On and Off Airplane Mode.
The first solution you should try is to toggle the Airplane mode setting on your iPhone on and off. This is a great way to refresh your iOS device from hardware or software glitches that can interrupt your calls.
The Airplane mode technique is arguably the most common solution that most iOS users try when their
has similar network problems as this.
- Swipe up from the bottom of your screen to bring up the Control Center.
- Next, tap the Airplane icon located at the upper-left-hand side corner to turn it on.
- Finally, wait a few seconds, tap it again to turn it off. Make sure that Airplane mode is off, which is indicated by the presence of a signal bar at the top left side of your Display.
After applying this fix, try calling someone to see if your call still fails. If You are still experiencing issues, chech the next solutions to try and fix your calls.
2. Call failed on iPhone? Disable Do Not Disturb.
When we’re busy with work or personal business it’s good not to be disturbed by the vibrations and ringings of our phones. The ‘Do Not Disturb’ is a nifty feature that’s meant to silence calls, vibrations, and most notifications, but it isn’t supposed to block calls. Nonetheless unconnected things like this often mysteriously fix these issues.
Here’s how to turn off your ‘Do Not Disturb’ status:
- Start the Settings app on your iPhone
- Locate the Do Not Disturb and toggle it off if it’s not yet already
After turning off this feature, calls and notifications will no longer be filtered by your iPhone.
3. Call failed on iPhone? Dial *#31# or Check your Caller ID.
Chances are your number could be hidden, thereby causing your calls to fail.
iPhone lets you call other numbers without revealing your caller ID or phone number. This sneaky trick can sometimes compromise your calls and cause them to fail.
To unhide your phone number and show your caller ID, Apple introduced a hidden code on your iPhone that disables your anonymity status on outgoing and incoming calls.
Follow these steps to unhide your phone number:
- Start by launching the Phone app.
- Now, touch on the Keypad tab located near the bottom of the display and type in *#31#.
- Finally, hit call and that should unhide your phone number.
Alternatively, you can also:
- Head over to Settings.
- Next, scroll down and tap Phone.
- Finally, Show My Caller ID should be on your screen, set the button to On position.
Both solutions will make your phone number accessible to people you contact.
4. Call failed on iPhone? Change the Date and Time Settings.
Some users manually set their clocks 15 minutes ahead of time to help them be punctual.
Whether you’re that kind of person or not, ‘Date and Time’ settings can often malfunction or glitch for no reasons. This is a weird solution, but more often than not unusual solutions like this can fix your issue.
Follow these steps to change your Date and Time Settings:
- Launch the Settings app from your home screen.
- Next, tap on General.
- Next on, tap Date & Time.
- Turn on ‘Set Automatically‘ and configure your Time Zone to your geographical location.
- Now if your settings are already set to automatic, try to disable and enable ‘Set Automatically’ to refresh your settings.
Whether it works or not, reverting to your normal 15-minute advance time settings should not cause this issue.
5. Call failed on iPhone? Restart Your iPhone.
There are a number of easier fixes you can try on this guide that involve configuring your settings, but if you’re impatient and want to take a quick break; restarting your iPhone will often resolve most minor errors while you’re free to do a quick 5-minute task.
Follow these steps to restart your iPhone:
- First, hold the power button on your iPhone until you see a red power slider
- Now, swipe the power off slider to the right and wait for your device to turn off completely.
- Turn your iPhone back on by holding down the power button.
6. Call failed on iPhone? Check for Blocked Numbers.
Blocked numbers will be unable to contact you through texts or calls. In the same token, you will also be unable to reach them.
Follow these steps to check if you’ve blocked the number you’re trying to contact:
- Launch the Settings app on your iPhone.
- Next, scroll down and tap Phone.
- Finally, tap on Block Contacts and make sure the number you’re trying to contact isn’t in the list.
- If the person or number you’re trying to contact is among blocked contacts, just tap on the number and unblock it. Doing so mayresolve your issue.
7. Check If Call Forwarding is Turned On.
‘Call Forwarding’ sets up incoming calls to be redirected to another phone number. With call forwarding enabled, any incoming calls will immediately ring on another phone without notifying you.
Follow these steps to check if Call Forwarding is turned on:
- start the Settings app on your iPhone.
- Now, scroll down and tap Phone.
- finally, Tap on Call Forwarding and toggle the switch next to it to turn it off.
After doing so, all the incoming calls should start notifying your phone instead of being redirected. If you are still experiencing problems, try the next solution.
8. Disable Dial Assist.
Most cellular calls are made in the same region, while international calls are commonly connected through Wi-Fi. Every country has a different prefix (the first two numbers of your phone number, like +1 for the US). Because of this, whenever you dial a phone number there is an automatically assigned local prefix. This is what ‘Dial Assist’ does.
The automated feature can be an issue when you’re trying to contact someone with a foreign number or a different prefix. By disabling ‘Dial Assist’, it gives you the guarantee that the number you dial is the one that’s going to receive your call.
Follow these steps to disable Dial Assist on your iPhone:
- Launch the Settings app on your iPhone.
- Scroll down and tap Phone.
- Now toggle off the switch next to Dial Assist.
- Finally, restart your iPhone
After restarting your device, dial-in or choose through your contacts the full number of the person you wish to contact. Your iPhone should now dial the numbers of your contact without any automated interventions.
9. Carrier Settings Update.
Maybe your carrier settings are out of date, which may cause an error in your calls.
Just like iOS updates, it’s a good idea to keep your carrier settings up to date. Updating your carrier settings is quick and easy however, speeds vary depending on your Wi-Fi network.
follow these steps to update your carrier settings:
- Launch the settings app on your iPhone
- Next, tap General.
- Now, tap on About.
- Finally, if an update is available, you should see a notification.
However, if the problem persist, you can check the next solutions to try and fix your call failed problems.
10. Check Your Wi-Fi Calling Options.
‘Wi-Fi Calling’ gives you the ability to receive and make calls over a Wi-Fi connection instead of your phone’s cellular network.
This can come in handy when you want to make a call and are connected to a Wi-Fi network. However, this can get in the way of making regular cellular calls.
Disabling or enabling this setting has worked for most users. Follow these steps to enable/disable ‘Wi-Fi Calling’:
- launch the Settings app on your iPhone
- Now, scroll down and tap Phone.
- Next, press Wi-Fi Calling and disable/enable it. (whichever is the opposite of the current setting).
- Finally, restart your iPhone.
Now your calls should be made entirely through your cellular network or with the help of your Wi-Fi connection.
11. Reset Your Network Settings back to Default.
If there’s nothing wrong with your preferences, then there could be an issue with the networks you’re trying to connect to. Resetting your network settings to factory default may fix your issue.
Resetting network settings does not remove any of your personal data except your VPN, Wi-Fi passwords, and cellular settings which are networks your phone gets services from.
Follow these steps to reset your network settings:
- start the settings app on your iPhone
- Now, tap General.
- Next, tap on Reset.
- Next on, tap Reset Network Settings.
- Finally, restart your iPhone.
Your networking settings should be reverted back to its default state from when it was produced and should be functioning like factory-quality iPhones.
12. Eject and Reinsert the SIM Card.
A method of its time, the troubleshooting step of removing and reinserting your SIM card has worked for most users. In terms of hardware-related issues that could be responsible for your calls failing; adjustments, scratches, damage, or dust on your SIM card could interfere with your cellular experience.
If you’ve never done this before don’t be alarmed, it’s not that difficult and can be done in a few simple steps.
Follow these steps to remove and reinsert your SIM Card:
- On the side of your iPhone, you’ll see a SIM tray. If your device is on a case, then you will want to take it off in order to locate the SIM tray.
- Once you locate the tray, use a paper clip or SIM-eject tool to press into the hole. This should eject the SIM tray up a couple of millimetres.
- Next, remove the SIM tray with your SIM card inside it.
- Then, inspect the SIM card for damages and dust.
- If you can’t find any scratches you can gently wipe the SIM on a clean and smooth cloth before inserting it back in with the SIM Tray.
This method will clean any direct hardware issues with your SIM card as well as reset your iPhone’s SIM slot. Any bugs in your iPhone’s connectivity to the SIM will reset and hopefully work like normal.
If all the methods so far haven’t resolved your issue, perhaps the last two major fixes will fix your problem.
13. Update iOS.
Any iOS device can start to get bugs and problems if its software is out of date.
Often enough updating your iOS fixes most problems, including failed calls. Because bugs, glitches, and other performances require monthly updates and changes in code; regularly updating your iPhone’s iOS is a great way to avoid most errors and bugs.
Before updating, make sure your phone has more than 40 percent battery life and is connected to a stable Wi-Fi connection. Updating can take as little as 5 minutes to an hour depending on the speed of your Wi-Fi network and hardware of your device.
Follow these steps to update your iOS:
- Launch the Settings app on your iPhone
- Now, tap on General.
- Next, tap on Software Update.
- If there is an update available, simply download and install .
Updating your iOS should ensure that you are running the latest operating system on your iPhone. Try to make a call and see if the problem is fixed.
14. Restore your iPhone to Factory Settings.
If all else fails, it’s possible that your iPhone’s iOS may be corrupted. Usual signs may include but are not limited to:
Malfunctioning of features.
Your iPhone feels considerably slower.
Restoring your phone to its factory settings will completely wipe all your data and preferences on your iPhone. After you’re finished, your device will run just like a new iPhone out of the box. If you’re completely out of options you can always get your phone checked at an Apple Store before executing this step.
Before you proceed with the factory reset, it’s a good idea to back up all your files to a computer so we can restore them later after the factory reset. This way you won’t lose any personal data at all.
All it takes is roughly 20 minutes to do this, and to get started you’re going to need a PC or a Mac, a stable Wi-Fi connection, and iTunes installed on your computer. Do also make sure that you’ve fully charged your iPhone before starting.
Let’s get started.
Backing up your iPhone.
In this step, we will be backing up all your files to your computer so you can store them in a safe location while we reformat your iPhone.
Here are the necessary steps to backing up all your data:
- Open iTunes on your computer and click on Edit/iTunes at the top left corner (Edit for PC, iTunes for Mac).
- Now, move your mouse down to Preferences.
- Next, click the Devices tab.
- After that, turn off Automatic device synchronization.
- Connect your iPhone to your computer using a USB or charging cable, your device should appear on iTunes.
- Finally, in the Summary Settings, you should see a Manually Backup and Restore section. Click Backup Now.
Your iPhone should be in the process of backing up all your necessary and important data. We will be restoring your important files later on.
Restoring your iPhone.
Your iPhone will be reformatted which will delete all your files and revert everything back to its factory settings.
Here’s how to restore your iPhone:
- Start by connecting your iPhone to your computer using a USB or charging cable.
- Select your iPhone name/model on iTunes and hit Backup Now.
- Next, switch off your device by holding down the power button and swiping the slider to confirm.
- Now, wait a few seconds and hold down the power button.
- After 3 seconds hold down the volume down button. You should be pressing down on both the power and volume down button simultaneously.
- Hold the two buttons down for about 10 seconds or until you see a pop-up on iTunes saying that your device is in ‘Recovery mode’.
- Finally, click ‘Restore iPhone…’ and choose a restore date.
Now your iPhone should be completely restored back to its factory settings while still storing all your personal files in its storage.
If all of the above steps have failed, it’s time to look for a nearby Apple Store for assistance instead. Their technicians could help identify and troubleshoot a hardware problem that cannot be fixed by just fiddling around your settings. Before you visit Apple store, be sure to
make a Genius Bar reservation
You can also
chat with Apple online.
It’s also worth checking if you qualify for any warranty coverage for your device, which will help discount the service costs.
Now that you have reached the end of this article, we hope that this troubleshooting guide helped provide solutions that helped fix your ‘call failed on iPhone’ issue. If you have other questions related to this article, please feel free to leave a comment below.
If this guide resolved your problem, please share it.