How to Fix iPhone Safari Not Loading Web Pages on Wi-Fi

By Dave Johnson - Executive Editor
5 Min Read

If you’re experiencing issues with iPhone Safari not loading web pages on Wi-Fi, it can be frustrating and inconvenient. Fortunately, there are several solutions you can try to resolve the issue. In this article, we’ll explain why Safari on your iPhone won’t open some web pages over Wi-Fi and show you how to fix the problem.

If you’re unable to access certain websites from your iPhone’s Safari browser, but can access them from other devices, there are several potential reasons why this could be happening. Here are some possible explanations for why Safari may not be working on your iPhone:

  • Connectivity issues: If your connection is weak or unstable, your iPhone may not be able to load certain websites.
  • Outdated software: If your iPhone is running outdated software, this could be causing issues with Safari. Make sure that your iPhone is running the latest version of iOS.
  • Website issues: In some cases, the issue may be with the website itself rather than your iPhone. If the website is experiencing technical difficulties or undergoing maintenance, you may not be able to access it from any device.
  • Corrupted Safari cache or data: Over time, Safari can accumulate a large amount of cache and website data, which can sometimes become corrupted and prevent Safari from loading web pages correctly.
  • Private Relay is turned on: Private Relay is a feature that helps to protect your privacy by routing your internet traffic through two separate servers. If you have enabled Private Relay on your iPhone, this can sometimes cause issues with Safari not loading web pages.
  • Restrictions settings: If you have set restrictions on your iPhone, this can prevent Safari from accessing certain websites.
  • JavaScript is turned off: JavaScript is used to enhance the functionality of websites and is required for some websites to function properly. If you have disabled JavaScript in your Safari settings, this can sometimes prevent certain websites from loading correctly.
  • VPN settings: If you are using a VPN (Virtual Private Network) on your iPhone, this can sometimes cause issues with Safari. Make sure that your VPN settings are correct and that you are connected to the correct server.

Restart your iPhone

Like any other software, Safari may experience temporary glitches that can prevent it from loading web pages. Restarting your iPhone can help clear any temporary software glitches that may be causing the issue. To do this, follow the steps below:

  • iPhone X and later: Press the side button and the volume up button until the Power Off slider appears. Slide it from left to right, then wait 30 seconds. Press the side button until the Apple logo appears.
  • iPhone 6, 7, 8 or SE(2nd or 3rd gen): press and hold the power button until the ”slide to power off” slider appears. Swipe the slider to the right to turn off your iPhone, then press and hold the power button again until the Apple logo appears.

Try to load the same pages using cellular data

By trying to load the same pages using cellular data, you can determine if the issue is with your Wi-Fi network. To do this, turn off Wi-Fi on your iPhone and try to load the same pages using cellular data. If the pages load successfully, the issue may be with your Wi-Fi network.

  1. Open Control Center by swiping down from the upper-right corner of the screen.
  2. Tap the Wi-Fi button to turn off Wi-Fi.
  3. Try connecting to a different Wi-Fi network. See if the websites will load.
  4. If websites will load while connected to cellular or to a different Wi-Fi, try rebooting your router.

Restart your router

Issues with your Wi-Fi network or router can prevent Safari from loading web pages. Restarting your router can help fix any network connectivity issues that may be preventing Safari from loading web pages on Wi-Fi. To do this, unplug your router from the power source, wait 30 seconds, then plug it back in.

See also: iPhone Connected to Wi-Fi But No Internet? Fix it Here

Clear website data:

Sometimes, Safari may encounter issues with cached data or cookies, which can prevent web pages from loading correctly. By clearing your Safari history and data, you can eliminate these potential issues and help to restore normal functionality to the app. Note that clearing your Safari history and data will also log you out of any websites that you’re currently signed into. You’ll need to sign back into those websites the next time you visit them.

  1. Open Settings and go into Safari.
  2. Select Clear History and Website Data. This will remove history, cookies and other data. The history will be cleared from all of your devices signed into iCloud.
  3. Tap on Clear History and Data to confirm.

Turn off VPN

If you have a VPN connection set up on your iPhone, it can sometimes interfere with your Wi-Fi connection and prevent Safari from loading web pages. Turning off the VPN can help establish a direct connection between your iPhone and the Wi-Fi network. To do this, follow the steps below:

  1. Open Settings, then go into General.
    Tap on VPN or tap VPN & Device Management, then tap VPN.
    Look for any VPN that may be installed. If you have VPN software, you can delete it or contact the developer for more information about how the software could be affecting your network connections.

Turn off Private Relay

If you have enabled Private Relay on your iPhone, it can sometimes interfere with your Wi-Fi connection and prevent Safari from loading web pages. Turning off Private Relay can help establish a direct connection between your iPhone and the Wi-Fi network. To do this, follow the steps below:

  1. Open Settings and tap on your name at the top.
  2. Tap on iCloud, then if Private Relay is on, tap on Private Relay.
  3. Toggle the switch next to Private Relay to turn it off.
  4. Select Turn Off Until Tomorrow. If you find that this is the problem, you may want to turn it off permanently.

Enable JavaScript

Some websites require JavaScript to function properly. If JavaScript is disabled on your iPhone, Safari may not be able to load web pages properly. Enabling JavaScript can help ensure that Safari can load web pages on Wi-Fi. To do this, follow the steps below:

  1. Open Settings and go into Safari.
  2. Scroll down and tap on Advanced.
  3. If JavaScript is off, toggle the switch to turn it on.

Update iOS

If your iPhone is running outdated software, this could be causing issues with Safari. Make sure that your iPhone is running the latest version of iOS by following the steps below:

Go to Settings.
Tap General.
Select Software Update.
If an update is available, tap Download & Install.

Check Screen Time settings

It is possible that the Screen Time settings on your iPhone might be restricting Safari from accessing the internet. To check this, go to the Screen Time settings and review your settings to ensure that there are no restrictions set that could be preventing Safari from loading web pages.

Reset network settings

If you were experiencing issues with Safari not loading web pages on Wi-Fi, resetting network settings can help fix the issue if it was caused by a corrupted network configuration. To do this, follow the steps below:

Go to Settings.
Tap General.
Select Transfer or Reset iPhone.
Choose Reset.
Tap Reset Network Settings.

Contact Apple Support

If resetting your network settings doesn’t work, you can try contacting Apple support for assistance. Apple support can help you troubleshoot the problem and provide you with additional solutions if necessary. You can contact Apple support by phone, email, or chat.

Contact your Internet Service Provider

If none of the above solutions work, the problem may be with your internet service provider (ISP). Contact your ISP and explain the issue to them. They may be able to identify and fix the problem on their end. They may also suggest that you upgrade your internet plan or provide you with a new router or modem.

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By Dave Johnson Executive Editor
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Dave Johnson is the editor-in-chief at GeeksChalk where he oversees all of site’s evergreen content to ensure it’s up to date with the latest information. Hailing from New Jersey in the US, he has over seven years of experience in the tech journalism space and holds a degree in English Literature. In his spare time, Dave can found checking out the latest video games, immersing himself in his favorite sporting pastime of football, and petting every dog he comes across in the outside world.
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