What good is an amazing-looking iPhone 13 Pro Max packed with network features if it keeps disconnecting from Wi-Fi? Even the best devices like iPhone 13 Pro Max have been known to suffer occasional problems with connectivity. Whether your iPhone 13 Pro Max keeps disconnecting from office or home Wi-Fi, you don’t have to worry. Here’s what to do when your iPhone 13 Pro Max keep disconnecting from Wi-Fi.
There are various reasons why your iPhone 13 Pro Max keep disconnecting from WiFi. Thankfully, we’re here to help you troubleshoot through the issue. In this post, we’ll explain why your iPhone 13 Pro Max keeps disconnecting from Wi-Fi and show you how to fix the problem for good! Lets get started.
Why iPhone 13 Pro Max Keeps Disconnecting from WiFi?
If Wi-Fi keeps disconnecting on your iPhone 13 Pro Max, it means that something is stopping your iPhone from connecting properly with the modem or router. Maybe you are too far from the router to get a good signal, or something is intermittently blocking the connection (like a VPN).
Simple solutions to fix iPhone 13 Pro Max keep disconnecting from WiFi
1. Try connecting to the Internet through another network
Connect your iPhone 13 Pro Max to another WiFi, preferably close by. Does it still disconnect randomly? If yes, then something is going on in your iPhone, have it checked.
2. Try connecting to the Internet through another device
Similar to the previous point, have another phone connect to the problematic Wi-Fi. Does it disconnect as well? If so, then you may be receiving a weak signal, or that the WiFi router is faulty. Have it checked.
3. Toggle Airplane Mode on and off
If you’re having an issue where your iPhone 13 Pro Max keeps disconnecting from the WiFi network, try turning Airplane Mode on and off. This may seam obvious, but the problem should get sorted if it’s a minor issue.
- Go to Settings.
- Toggle on the switch next to Airplane mode for at least a couple of seconds, then disable it.
In a lot of cases your iPhone 13 Pro Max Wi-Fi connection issues will be gone. However, if it still keep disconnecting. There are a few other solutions you can try out to fix the issue.
4. Restart your iPhone
The WiFi connectivity issue can occur due to temporary glitches or bugs within the iPhone’s firmware. Does only your iPhone 13 Pro keep disconnecting from your Wi-Fi, or do all devices on that network disconnect as well? If it’s only your iPhone 13 Pro, then try rebooting it and/or forgetting and re-connecting to the network.
Just follow these instructions to restart your iPhone 13 Pro Max:
- Start the Settings app on your iPhone.
- Tap General.
- Tap Shut Down.
- Wait for around two to three minutes for the device to completely shut down.
- Press the Side button to turn your iPhone back on.
5. Restart your Router
If your iPhone 13 Pro Max keep dropping Wi-Fi after trying the above step, check if your router is functioning properly. Typically, restarting a router fixes some connectivity issues; you might want to try that. Follow these instructions to restart your router:
- Unplug your router or modem from its power outlet (don’t just turn it off).
- Wait 15-20 seconds, then plug it back in.
- Allow the router a minute or two to turn back on.
Most modems have a “restart” button somewhere on them, just press and hold them for a few seconds (some might have a reboot button).
Upon restart, reconnect your iPhone 13 Pro Max to the network and see if it disconnects. If the issue still persists, move on to the next troubleshooting suggestion below.
6. Move closer to your router
Does your iPhone 13 Pro Max automatically disconnect and reconnect to the WiFi network while you’re roaming around the house? It could be due to range issues. So, check the range of your router and whether it properly covers the area. Moving closer to your router might help the signals reach your iPhone faster and improve the overall connectivity.
7. Forget your Wi-Fi and rejoin
If your iPhone 13 Pro Max keep disconnecting from your WiFi after trying the above steps, the next course of action is to forget and reconnect to the WiFi network. This will delete the WiFi network from your iPhone, including the saved password. You can later reconnect to it to see if the issue gets fixed. Follow the steps below.
- Open the Settings app.
- Tap Wi-Fi.
- find the name of your Wi-Fi and tap on it.
- Tap Forget This Network.
- Tap on “Forget.”
- Wait two to three minutes, and then rejoin.
8. Update your iPhone firmware
Hold on, when was the last time you updated your iOS?
Apple frequently releases software updates to ensure speed and efficiency for its users. For example, you may be running iOS 15, but have you updated it to its latest version? Are you still using iOS 15.1? If yes, you instantly need to switch to the newest version, which might be 15.2, 15.3, and so on.
Here’s how you can update your iPhone:
- Open the Settings app on your iPhone 13 Pro.
- Next, go to General.
- Now, select Software update.
- If an update is available, Tap Download and Install.
9. Update your Router Firmware
After updating iOS, the next step is to update the firmware on your router. Just like how iOS updates bring new features to your iPhone and fix some bugs and issues, that’s what firmware updates does to your router. If you are sure that the ‘Wi-Fi disconnecting and reconnecting’ issue on your iPhone 13 Pro Max is as a result of some problems with your router, upgrading the firmware could help fix the issue.
The updating process may differ. However, the instructions to update router firmware are usually given in the router’s manual or on the manufacturer’s website.
Once the updates have been installed, check to see if your iPhone 13 Pro Max can establish a stable Wi-Fi connection.
10. Set Date and Time on Your iPhone
This one might sound weird, but believe it or not, improperly set time and date can cause several issues with iPhone, including wi-fi problems.
So, you need to make sure that you select the accurate region and set the Date and Time correctly. To do this, follow the steps below:
- Go to Settings.
- Next, tap General.
- Next on, select Date and Time.
- Now, toggle on the switch next to Set Automatically.
11. Turn off Wi-Fi Assist
The most obvious reason for this problem is that you have enabled the “Wi-Fi Assist” feature on your iPhone. When this feature is enabled, your iPhone 13 Pro Max will automatically use cellular data when Wi-Fi connectivity is poor. If Wi-Fi assist is turned on, and your iPhone is having trouble getting much data through on Wi-Fi (regardless of a strong signal), it will switch from Wi-Fi to cellular.
You may have poor Wi-Fi connectivity. Check to see if you have this setting enabled by following these steps:
- Launch Settings.
- Now, tap Cellular.
- Scroll down and make sure the switch next to Wi-Fi Assist is toggled off.
Once you’ve disabled this setting, connect to your wifi to see if the connection is stable.
12. Disable VPN
VPNs can be super helpful for protecting your information online. However, VPNs can sometimes cause issues with your internet connection.
If you have enabled VPN on your iPhone 13 Pro Max, you can disable it by following the steps below:
- Open the Settings app.
- Go to General.
- Select VPN & Device Management
- Disable any connected VPN.
Once the VPN has been disabled, check if your iPhone 13 Pro Max can establish a stable Wi-Fi connection.
13. Reset network settings
Resetting your iPhone’s network settings could also help fix this issue. What a network reset does is to refresh your phone’s Wi-Fi settings, cellular network settings, Bluetooth settings, and VPN configurations. This helps to fix network and connectivity issues on your device. Follow the steps below to reset your phone’s network settings.
- Navigate to Settings, then tap on General.
- Scroll down and select Transfer or Reset iPhone.
- Tap Reset.
- From the list, tap Reset Network settings. You will be asked to enter your Passcode if you have one. Keep in mind that this will reset all of your Wi-Fi, cellular information, paired Bluetooth devices and so on. If you are sure you want to proceed tap Reset Network Settings.
Once you’ve done this, wait a couple of minutes — new network settings should be picked up by your phone automatically.
14. Reset All Settings
If none of these methods worked, you might want to reset all your iPhone settings. If any bugs on your phone are preventing your device from maintaining a stable Wi-Fi connection, this will help.
- Open the Settings app on your iPhone, then tap on General.
- Scroll down and select Transfer or Reset iPhone.
- Now, tap Reset.
- Here, tap Reset All settings and follow the onscreen instructions.
15. Getting Technical Assistance
If none of those mentioned above methods worked, it’s time to take a step back and let the professionals handle it.
Firstly, we suggest talking to your Internet Service Provider. Maybe the issue lies with the network connection and not your device. You can test this out by trying to connect to a different Wi-Fi network.
If your iPhone 13 Pro Max can establish a stable Wi-Fi connection, then maybe the problem lies with your network connection.
However, if your iPhone 13 Pro Max still keeps dropping Wi-Fi connection, then you may want to take it to Apple support. We suggest chatting with Apple online first to see if the matter can be resolved through customer service.
Otherwise, you’ll have to send it for repair. In which case, remember to look into the warranty that came with your device.
Did you fix your iPhone 13 Pro Max keep dropping Wi-Fi problem?
Just because your iPhone 13 Pro Max keeps disconnecting from WiFi doesn’t mean it’s a lost cause. We suggest you try out all the solutions we’ve given you above before you give up on your iPhone.
Who knows, maybe it’s just a setting issue, or perhaps the problem isn’t with your iPhone but with your WiFi router.
Don’t give up hope until you’ve exhausted all of your options.
If your iPhone 13 Pro Max keeps dropping Wi Fi connection, don’t stress. It’s quite a common issue. We hope this post helped you solve your Wi-Fi issues. If not, it’s best to try contacting your Internet service provider. If the problem is not with your ASP, contact Apple Support to assist you with your problem.