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You are here: Home / Not working? / LTE not working on iPhone 13? Here’s the fix

LTE not working on iPhone 13? Here’s the fix

Last Updated On Friday, May 27, 2022 by GeeksModo Staff

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Is your LTE not working on iPhone 13? Here is what you can do to fix it.

Has your LTE connection been letting you down lately? Or stopped working altogether? Don’t worry! You can try various fixes before blowing up your cell carrier’s customer support line.

Note: information in this article apply to iPhone 13, iPhone 13 mini, iPhone 13 Pro, and iPhone 13 Pro Max.

How to fix LTE not working on iPhone 13

1. Turn airplane mode on and off

Sometimes the most obvious fix is the most reliable one. If your mobile data is giving you trouble, one of the first things you should try is turning airplane mode on and off. You can do this simply by dragging down the control center and tapping on the airplane icon, or you can do it through Settings.

You can enable Airplane mode by going to Settings –> Airplane mode. Turn it on for at least a couple of seconds, then disable it. In a lot of cases, your iPhone 13 LTE connection issues will be gone.

2. Restart your iPhone

Sometimes temporary problems can prevent LTE from working on your iPhone 13. You can fix this by simply turning off your iPhone and turning it back on. Press and hold the Side and either of the volume buttons and then drag the power of slider. Wait a couple of seconds and turn it back on. Check your status icon and test the speed of your LTE connection by opening some websites or downloading some smaller apps.

3. Check if you have data allowance

Before moving to the remaining solutions, make sure you have data allowance for the day, month, or billing cycle. You can use your carrier’s official app or call customer support to know your data balance. In case you have some pending bills, clear that, and your internet should be restored soon.

4. Turn off VPN

Are you using a Virtual Private Network (VPN) app on your iPhone? If yes, open it and turn off VPN. Once you do that, LTE connection should work fine.

5. Make sure the correct network mode is enabled

Depending on your carrier, you should have at least three connection types – 2G, 3G, and 4G LTE or just LTE. Usually, your device will try to connect to the fastest option. Still, if you’ve been tinkering with your settings or recently installed an update, that might need to be adjusted manually. Here is how to do it:

  1. Go to Settings, then tap on Cellular.
  2. Tap Cellular Data Options.
  3. Select Voice & Data. A pop-up list of preferred modes will appear.
  4. Tap on the LTE or 4G.

6. Take out and readjust your SIM card

If none of the steps above fixed the problem of LTE not working on iPhone 13, the problem might lie in an ill-positioned SIM card. Eject it and carefully reposition it in its tray. Be careful when inserting it back into your device. Once you’re done, your LTE connection should be back to normal. If you see other SIM card issues, it’s best to contact your network carrier and get a replacement SIM.

7. Update Carrier Settings

The iPhoneGeeks recommend that you update carrier settings immediately after they become available because outdated settings may lead to connectivity issues between your iPhone and your wireless carrier’s network.

Some potential issues include having poor LTE connection.

  1. Make sure that your iPhone is connected to a Wi-Fi network, or that Cellular Data is turned on.
  2. Open the Settings app.
  3. Go to General.
  4. Tap About.
  5. After a few seconds, if a carrier settings update is available, you’ll see a pop-up on the screen of your iPhone which says, ”New settings are available. Would you like to update them now?”
  6. Tap Update.

8. Update Your iPhone Software In Settings

Are you using an outdated version of iOS on your iPhone 13? If yes, LTE may not work due to a bug. Updating iOS can fix the problem of LTE not working on iPhone 13.

  1. Open the Settings app.
  2. Tap General.
  3. Tap Software Update.
  4. Tap Download and Install or Install Now.
  5. Enter your passcode if prompted.
  6. The update will begin once it has been verified.
  7. The update is complete after your iPhone restarts.

9. Reset network settings

If you tried all of the above but nothing changed, it’s time to take a slightly more drastic step. Resetting your network settings. Here is how you can do it:

  1. Open the Settings app.
  2. Tap General.
  3. Scroll down and tap Transfer Or Reset iPhone.
  4. Tap Reset.
  5. Tap Reset Network Settings.
  6. Enter your passcode if prompted.
  7. Your iPhone will shut down, reset, and turn itself on again when the reset is complete.

10. Contact your cell carrier

If you’ve tried everything else on the list and nothing seemed to fix your LTE not working on iPhone 13 problem, it’s time to contact your cell carrier. You can always do so on social media, but sometimes a good old-fashioned call might address your concerns better. Here are the customer support numbers of the major US providers:

  • Verizon Wireless: 800-922-0204
  • AT&T: 611 from an AT&T phone or 800-331-0500
  • T-Mobile: 611 from a T-Mobile phone or 1-877-746-0909 from another phone
  • U.S. Cellular: 611 from a U.S. Cellular phone or 1-888-944-9400 from another phone

11. Get your iPhone checked out for hardware problems

Sometimes, LTE not working on iPhone 13 is the fault of hardware. If you’ve recently dropped your device, that could have damaged internal components. Take it to an authorized repair shop to get it checked out. If your iPhone 13 is brand new, on the other hand, but still experiencing consistent connection issues, you might have a faulty unit.

Contact Apple Support or carrier you bought it from immediately. You will have to send in your device to get it checked out in most cases. Make sure you back it up before handing it in. If faulty, you should get a replacement unit in a reasonable amount of time in most cases.

Fixed LTE not working on iPhone 13

These are our tips and tricks on fixing your LTE not working on iPhone 13. Did we manage to help you solve your issue? Let us know in the comments below.

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