App Store not working on iPhone 13 Pro Max? Is your iPhone 13 not connecting to App Store? I am sure we’ve all experienced an App Store problem at some point in our lives. No matter what the problem is, rest assured there are solutions. Below, we have listed a bunch of solutions that could potentially fix the problem when iPhone 13 Pro Max cannot connect to App Store.
There are quite a few factors that could possibly cause your iPhone 13 Pro Max not to commect to App Store. We’ll run through the troubleshooting methods beginning with simple solutions down to the more complicated ones.
How to Fix an iPhone 13 Pro Max That Cannot Connect to App Store
There are several ways to fix an iPhone 13 Pro Max that cannot connect to App Store. If your iPhone 13 Pro Max won’t open App Store, try these fixes, in this order:
1. Make sure it is a user-end problem
First of all, you’ll want to make sure the problem is on your end and not a wider problem with Apple. The best way to do this is to visit Apple system status page to see if App Store is down. If the problem is on Apple’s side, then you’ll need to wait for Apple to fix it.
2. Restart the App Store app
Sometimes a simple force close is all you need when your iPhone 13 Pro Max cannot connect to App Store! You can do this by simply swiping up from the bottom of the screen and then swiping up on the App Store on the app switcher. After you quit the App, check if your iPhone 13 Pro Max can now connect to App Store.
3. Toggle airplane mode on and off
Not sure how much this one works, but I have heard a lot of people say that switching Airplane Mode on and then off will help the iPhone 13 Pro Max connect to the App Store. Hey, it’s not a complicated process, and it’s safe. Why not try, right?
- Access your iPhone’s Control Center by swiping down from the top-right of the screen.
- Turn on Airplane mode.
- Wait a few seconds.
- Tap the icon to turn off Airplane mode.
Try to open the App Store. If your iPhone 13 won’t connect to App Store, try the next solution.
4. Toggle Wi-Fi off and on
Just like with Airplane Mode, Wi-Fi could be the reason why your iPhone 13 Pro Max cannot connect to App Store. Not to mention, your network may very well be having simple connection issues. Toggle Wi-Fi on and off, and check if your iPhone 13 can connect to App Store.
- Bring up your iPhone’s Control Center, as mentioned above.
- In the top-left block, check if the Wi-Fi is already switched on and lit up as blue. Tap to turn it off if so
- Wait a few seconds.
- Tap the icon to turn on your iPhone’s Wi-Fi again.
5. Toggle Your iPhone’s Cellular Data off and on
If you are using cellular data to access the App Store, turning your iPhone’s Cellular data function off and back on may fix the issue you are experiencing. It may seem too simple or easy, but refreshing your cellular data connection could solve the problems you’re having. Try switching mobile data off and on, and see if the problem persists. To do this:
- Launch your iPhone’s Control Center, by swiping down from top right of your screen.
- In the top-left block, check if the Cellular Data icon (an antenna) is already switched on and lit up as green. Tap to turn it off if so
- Wait a few seconds.
- Tap the icon to turn on your iPhone’s cellular data again.
6. Restart your router
In some cases, you can fix the problem of iPhone 13 Pro Max not connecting to App Store by simply restarting your router. It might seem silly, but give it a try, and you might affect the Wi-Fi magic enough to get App Store going again. Some routers allow restarts to be triggered through an app, while others may have a physical button. If yours has neither, you can unplug the router’s power source and plug it back in.
7. Restart your phone
It seem obvious, but something as simple as a reboot might be all what you need to fix iPhone 13 Pro Max not connecting to App Store issue. There may be a temporary glitch in the operating system or a software component. A restart usually resolves these issues. This will take a minute or two and might work.
- Open Settings.
- Tap General.
- Tap Shut Down.
- Press the Side button to power your iPhone back on.
8. Check your date and time settings
Apple periodically checks your iPhone’s date and time for the Play Store. In case there is a discrepancy between the actual time and what is displayed on your iPhone, Apple’s servers could have a tough time syncing with your device and cause App Store connection problem.
To fix this issue, make your iPhone automatically set its date and time so that it’s always correct. If that isn’t helping, try to set your time and date as exact as possible.
- Open Settings.
- Tap on General.
- Select Date & time.
- Toggle the Set automatically toggle to get your time from the internet.
9. Disable your VPN
Having a VPN is a great way to get all your favorite media outside your geographic location. But your VPN could be causing you problems with your App Store in the region you’re currently in. Plenty of users have reported that their iPhone 13 Pro Max cannot connect to App Store when a VPN is enabled.
If you have a VPN enabled on your iPhone 13 Pro Max, you should disable it.
Follow these steps to remove VPN settings on iPhone 13 Pro Max:
- Open the Settings app.
- Tap on General.
- Tap on VPN & Device Management.
- Disable any active VPN.
10. Update iOS
Another thing that may help is to download and install the latest version of iOS. The most current version of the software is likely to fix the iPhone 13 cannot connect to App Store issue, so it’s useful to keep it updated.
You can update iOS wirelessly by following the steps below:
- Start the Settings app.
- Select General.
- Tap Software update.
- If an iOS update is available, tap download and install.
11. Reset all iPhone settingssettings
We’re now coming to slightly more drastic solutions. If your iPhone 13 Pro Max still cannot connect to App Store, then you may need to reset all settings on your device. Doing this won’t erase your data, but it can solve the problem of iPhone 13 not connecting to App Store.
- Open Settings.
- Tap General.
- Tap Transfer or Reset iPhone.
- Select Reset.
- Choose Reset All Settings.
12. Reset your iPhone to factory settings
If all else fails and your iPhone 13 Pro Max cannot connect to app store, wipe your device clean and give it a fresh start. At this point, we have no idea what could be causing your App Store discrepancies, but resetting your iPhone to factory defaults will likely fix most of your issues, as it deletes everything on the device and leaves it the way it was when you turned it on for the very first time. You can perform a factory reset by following the instructions below:
- Open Settings.
- Tap General.
- Tap Transfer or Reset iPhone.
- Select Erase All Content and Settings.
13. Get help from Apple
If you tried all these steps and your iPhone 13 Pro Max still cannot connect to App Store, you need help from the experts at Apple. You can get online or phone support at the Apple website, or make an appointment at the Genius Bar at your local Apple Store for in-person help.
Fixed iPhone 13 Pro Max cannot connect to App Store issue
We hope one of these methods fixed your iPhone 13 cannot connect to app store issue. If nothing helped, the problem has to run deeper than usual, and you should probably contact Apple Support.