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Emergency SOS

With Fall Detection turned on, Apple Watch can help alert emergency services when a hard fall has been detected and notify your emergency contacts.

When it detects a hard fall, your watch taps your wrist, sounds an alarm, and displays an alert. You can have Fall Detection on at all times or only during workouts.

Note: Apple Watch cannot detect all falls. Your watch might detect high-impact activity as a fall and trigger Fall Detection.

If you use Emergency SOS, your emergency contacts won’t be automatically notified if the Messages app isn’t the selected text messaging app or is deleted.

How Fall Detection works

When your Apple Watch detects a hard fall, it taps your wrist, sounds an alarm, and displays an alert.

The Fall Detection screen showing the SOS slider to start an emergency call and the I’m OK button.

  • If you’re able to respond: If you don’t need help, tap I’m OK. If you need emergency services, drag the Emergency Call slider to the right. Your Apple Watch makes the call to emergency services and you can speak to a responder.

    If you don’t need emergency services and the call has been made, don’t hang up. Wait until a responder answers, then explain that you don’t need help.

  • If you’re unresponsive: When Apple Watch detects that you’re immobile for about a minute, it begins a 30-second countdown, while tapping you on the wrist and sounding an alert. The alert gets louder, so that you or someone nearby can hear it. If you don’t want to call emergency services, tap Cancel.

    When the countdown ends, your Apple Watch automatically tries to contact emergency services. When the call connects, Apple Watch plays an audio message that informs emergency services that your watch detected a hard fall, and shares your current location as latitude and longitude coordinates. Your Medical ID is also shared with emergency services (if you turned on Share During Emergency Call for your Medical ID). The first time the message plays, the audio is at full volume, but then the volume is reduced so that you, or someone nearby, can talk to the responder. The message continues to play until you tap Stop Recorded Message or the call ends.

Note: To contact emergency services, your Apple Watch or nearby iPhone needs a cellular connection or Wi-Fi calling with an internet connection.

If you’re off the grid without cellular and Wi-Fi coverage, Apple Watch can try to contact emergency services via satellite. (Available on supported Apple Watch Ultra models* or other Apple Watch models paired with iPhone 14 or later.)

After the call ends, Apple Watch sends a message to your emergency contacts to tell them your location, and that your watch detected a hard fall and contacted emergency services.

A screen showing “Fall Detected” and a countdown to notify emergency contacts.

Set up Fall Detection

  1. Open the Settings app on your Apple Watch.
  2. Tap SOS, tap Fall Detection, and turn on Fall Detection.

    You can also go to the Apple Watch app on your iPhone, tap My Watch, tap Emergency SOS, then turn on Fall Detection.

    Note: If you turn off wrist detection, Apple Watch won’t automatically attempt to call emergency services even after it has detected a hard impact fall.

  3. Choose Always on to have Fall Detection on at all times, or Only on during workouts to have Fall Detection on only when you’ve started a workout.

    If you’re between age 18 and 55, and setting up a new Apple Watch with watchOS 8.1 or later, Fall Detection only during workouts is turned on automatically. If you upgrade your existing Apple Watch from an earlier version of watchOS, you must manually turn on the “Only on during workouts” feature.

  4. On your paired iPhone, open the Health app, set up your Medical ID with important health information and your emergency contacts. Then turn on Share During Emergency Call.

*Satellite features aren’t available on Apple Watch Ultra 2 and earlier models, aren’t available in all countries and regions, and aren’t offered on models sold in certain countries and regions. Satellite features are free for 2 years after the activation of your Apple Watch Ultra. Messages and location sharing via satellite require an active carrier plan.

See also

Apple Watch provides several features that can help keep you safe and assist in a variety of emergency situations.

Check In can automatically notify a friend when you’ve arrived at a destination, and a Medical ID shows important medical information on your Lock Screen. There’s also Fall Detection, Crash Detection, the siren on Apple Watch Ultra, and satellite communication.

Check In

Check In can automatically notify a friend when your Apple Watch arrives at a destination, when a workout session ends, or after a specific period of time has passed. If you don’t successfully complete your check in, you choose what details they can see.

Use Check In to let friends know you’ve arrived

The Medical ID screen showing the person’s name, age, language, organ donor status, and emergency contacts.

Medical ID

You can create a Medical ID that shows important medical information on the Lock Screen of your Apple Watch. In an emergency, those attending to you can see such details as your age, blood type, medical conditions, and any allergies you may have.

Set up and view Medical ID

A screen showing a call to emergency services in progress.

Contact emergency services

Press and hold the side button on Apple Watch to call emergency services or use Siri or Messages to make contact. Add emergency contacts to alert your friends and family to an emergency.

Contact emergency services

The Fall Detection screen showing the SOS slider to start an emergency call.

Fall Detection

With Fall Detection turned on, Apple Watch can help alert emergency services when a hard fall has been detected and notify your emergency contacts.

Manage Fall Detection

The Crash Detection screen showing the SOS slider to start an emergency call.

Crash Detection

With Crash Detection turned on, Apple Watch can help alert emergency services when a severe car crash has been detected and notify your emergency contacts.

Manage Crash Detection

Siren counting down. Near the top is the battery charge, in the middle is a Play button, and at the bottom is the Emergency Call slider.

Siren

To try to attract help, Apple Watch Ultra models include a built-in siren that emits high-intensity sound patterns across a wide range of frequencies.

Activate the siren

A screen showing a satellite icon over a curved view of Earth, a green connection indicator, and “Keep Pointing at Satellite” text.

Communicate via satellite

On supported Apple Watch Ultra models*, you can connect to a satellite to text emergency services, message friends and family, and share your location—all while you’re off the grid without cellular and Wi-Fi coverage.

Set up satellite communications

Per Apple, not all features are available in all areas and on all models.

*Satellite features aren’t available on Apple Watch Ultra 2 and earlier models, aren’t available in all countries and regions, and aren’t offered on models sold in certain countries and regions. Satellite features are free for 2 years after the activation of your Apple Watch Ultra. Messages and location sharing via satellite require an active carrier plan.

See also

On supported Apple Watch Ultra models, you can set up satellite features to text emergency services, message friends and family, and share your location—all while you’re off the grid without cellular and Wi-Fi coverage.

It’s best to do it before you go outside of cellular or Wi-Fi coverage. You set up Emergency SOS via satellite and try the demo, then set up Messages and location sharing via satellite. Satellite features are free for 2 years after you activate your watch.

Note: Satellite features aren’t available on Apple Watch Ultra 2 and earlier models, aren’t available in all countries and regions, and aren’t offered on models sold in certain countries and regions. Satellite features are free for 2 years after the activation of your Apple Watch Ultra. Messages and location sharing via satellite require an active carrier plan.

Before you begin

To set up your Apple Watch Ultra to use Emergency SOS, Messages, and location sharing via satellite, do the following before you go outside of cellular or Wi-Fi coverage:

  • Set up and pair Apple Watch Ultra (if you haven’t done so already).

    Note: Satellite features may take some time to become active after you first set up Apple Watch Ultra.

  • Add the following shortcuts:

  • Set up Emergency SOS via satellite and try the demo.
  • Set up Messages via satellite.
  • Set up location sharing via satellite.

Set up Emergency SOS via satellite and try the demo

Note: The Emergency SOS demo doesn’t start a call to emergency services.

  1. Create your Medical ID.
  2. Add emergency contacts.
  3. Make sure you have the Messages app on Apple Watch Ultra. (Required for sharing information with emergency contacts.)
  4. Practice using Emergency SOS via satellite with the demo before you head off-grid:
    • In Control Center: Tap the satellite icon and tap Try Demo.
    • On the watch face: Tap the satellite icon and tap Try Demo.
    • In the Settings app: Tap SOS, scroll down, and tap Try Demo.

Set up Messages via satellite

  1. Make sure iMessage is turned on—open the Settings app on your iPhone and tap Apps. Tap Messages.
  2. Verify that the SIM on your Apple Watch Ultra is active. SMS availability depends on your carrier. Carrier fees may apply; check with your carrier for details. See Set up and use cellular service on Apple Watch.
  3. Make sure you’ve exchanged messages within 30 days with the people you want to contact via satellite. If not, send them a message on your Apple Watch Ultra before you go outside of cellular and Wi-Fi coverage.

Set up location sharing via satellite

  1. Go to the Find My app on your Apple Watch Ultra.
  2. Tap the button at the top left and scroll down. Tap Me.
  3. Below My Location, check the following:
    • Your location is being shared from your paired iPhone and Apple Watch Ultra.
    • Share My Location is turned on.
  4. Tap the button at the top left, tap People, and then add the people you want to share your location with.

See also

With Crash Detection turned on, Apple Watch can help alert emergency services when a severe car crash has been detected and notify your emergency contacts.

When it detects a severe crash, your watch displays an alert and initiates an emergency call unless you cancel.

Here’s how to manage Crash Detection on Apple Watch.

What is Crash Detection?

If your Apple Watch detects a severe car crash, Crash Detection can help connect you to emergency services and notify your emergency contacts.

Note: Apple Watch cannot detect all car crashes.

How Crash Detection works

When your Apple Watch detects a severe car crash, it displays an alert and initiates an emergency call unless you cancel. Crash Detection doesn’t override any existing emergency calls that were placed by other means.

  • If you’re able to respond: To call emergency services, drag the Emergency Call slider to the right. Your Apple Watch makes the call to emergency services and you can speak to a responder.

    If you don’t need emergency services and the call has been made, don’t hang up. Wait until a responder answers, then explain that you don’t need help.

  • If you’re unresponsive: When you haven’t initiated a call or canceled the alert after 10 seconds, your Apple Watch begins a 30-second countdown. During this countdown, Apple Watch sounds an alarm and taps your wrist to get your attention.

    If you still don’t respond, your device automatically calls emergency services at the end of the countdown. It plays an audio message for emergency services, which informs them that you’ve been in a severe car crash and shares your current location as latitude and longitude coordinates with an approximate search radius. If you’ve added emergency contacts, your device sends a message to share your location and tell them you’ve been in a severe car crash.

Note: To contact emergency services, your Apple Watch or nearby iPhone needs a cellular connection or Wi-Fi calling with an internet connection.

If you’re off the grid without cellular and Wi-Fi coverage, Apple Watch can try to contact emergency services via satellite. (Available on supported Apple Watch Ultra models* or other Apple Watch models paired with iPhone 14 or later.)

Turn Crash Detection on or off

Crash Detection is on by default. To turn Crash Detection on or off, do the following:

  1. Start the Settings app on your Apple Watch.
  2. Tap SOS, tap Crash Detection, and tap Call After Severe Crash.

*Satellite features aren’t available on Apple Watch Ultra 2 and earlier models, aren’t available in all countries and regions, and aren’t offered on models sold in certain countries and regions. Satellite features are free for 2 years after the activation of your Apple Watch Ultra. Messages and location sharing via satellite require an active carrier plan.

See also

On supported Apple Watch Ultra models, you can connect to a satellite to text emergency services, message friends and family, and share your location—all while you’re off the grid without cellular and Wi-Fi coverage.

Look for the satellite icon at the top of the screen, which indicates the availability of satellite features at your location. If your iPhone is nearby and in Airplane mode, though, satellite features aren’t available on your watch.

Note: Satellite features aren’t available on Apple Watch Ultra 2 and earlier models, aren’t available in all countries and regions, and aren’t offered on models sold in certain countries and regions. Satellite features are free for 2 years after the activation of your Apple Watch Ultra. Messages and location sharing via satellite require an active carrier plan.

According to Apple, connection and response times may vary based on location, environmental conditions, and other factors. Wi-Fi, cellular, and Bluetooth connectivity may be impacted when connected to a satellite. Satellite features aren’t available on Apple Watch Ultra if your iPhone is nearby and in Airplane mode.

Connect to Emergency SOS via satellite

After you’ve set up Emergency SOS via satellite on Apple Watch Ultra, you can contact emergency services even when you’re outside of cellular and Wi-Fi coverage.

A screen showing a satellite icon over a curved view of Earth, a green connection indicator, and “Keep Pointing at Satellite” text.

  1. Wear Apple Watch Ultra naturally on your wrist. Then ensure it has a clear line of sight to the sky. If you’re under heavy foliage, surrounded by other obstructions, or indoors, you might not be able to connect to a satellite.
  2. Try calling your local emergency number (such as 911, 112, or 999), even if you’re outside of cellular and Wi-Fi coverage.

    If your carrier’s cellular network isn’t available, Apple Watch Ultra displays the satellite icon and attempts to route any emergency calls through other networks, if available.

    You can also go to the Messages app, then text your local emergency number (such as 911, 112, or 999).

  3. If the call or message doesn’t go through, tap Emergency Text via Satellite.

    A screen showing “No Connection” after an attempted call to emergency services. The Emergency Text button is at the bottom.

    Note: While off-grid, satellite features aren’t available on Apple Watch Ultra if your iPhone is nearby and in Airplane mode.

  4. Tap Report Emergency and follow the onscreen instructions, which include an emergency questionnaire.

    After you’ve completed the questionnaire, Apple Watch Ultra starts a text conversation by sharing important information including your Medical ID and emergency contact details (if you’ve already set them up). It also shares your answers to the emergency questionnaire, your location (including elevation), and the battery level of Apple Watch Ultra. You can also choose to share the information you send to emergency services with your emergency contacts.

Important: If an Emergency SOS via satellite session has started and you don’t need emergency services, don’t disconnect the satellite session. Exchange messages with the responder to tell them you don’t need help.

Other satellite-enabled services may also become available, including Messages via satellite and location sharing via satellite.

Send and receive messages via satellite

If you’ve set up Messages via satellite on Apple Watch Ultra, you can swap texts, Tapbacks, and emoji with friends and family over iMessage and SMS, even outside of cellular and Wi-Fi coverage. Before they’re sent, messages are encrypted end-to-end.

A screen showing a Messages conversation with the latest reply in a blue bubble marked as ‘Sent’. At the bottom is the compose field with a satellite icon, indicating satellite messaging capability.

Note: Messages via satellite is designed for casual communication with family and friends, not for emergency situations. To connect with emergency services, use Connect to Emergency SOS via satellite. SMS messages via satellite require your paired iPhone to be connected to a cellular or Wi-Fi network.

  1. Wear Apple Watch Ultra naturally on your wrist. Then ensure it has a clear line of sight to the sky. If you’re under heavy foliage or surrounded by other obstructions, you might not be able to connect to a satellite.
  2. On the watch face or in Control Center, tap the satellite icon and then tap Messages.

    You can also go to the Messages app. If you see an alert that you’re outside of cellular and Wi-Fi coverage, tap Use Messages via Satellite.

  3. Follow the instructions to connect to a satellite, while remaining aware of your surroundings. You may be instructed to adjust your position.
  4. Enter your message and tap Send.

Important: It might take a few minutes to send your message via satellite; continue to follow the onscreen instructions until the message is sent.

Send your location via satellite

Sending your location works even outside of cellular and Wi-Fi coverage, as long as you’ve set up location sharing via satellite on Apple Watch Ultra.

  1. Wear Apple Watch Ultra naturally on your wrist. Then ensure it has a clear line of sight to the sky. If you’re under heavy foliage or surrounded by other obstructions, you might not be able to connect to a satellite.
  2. On the watch face or in Control Center, tap the satellite icon and then tap Send Location.

    You can also go to the Find My app.

  3. Tap Update Location (available only when you’re outside of cellular and Wi-Fi coverage).

    A screen showing ‘Updating Location’ with a progress bar and a view of Earth from space with a green location indicator dot.

  4. Follow the instructions to connect to a satellite, while remaining aware of your surroundings. You may be instructed to adjust your position.

Important: It might take a few minutes to send your location via satellite; continue to follow the onscreen instructions until the location is sent. You can send your location once every 15 minutes. When you send your location via satellite, you don’t see your friend’s location in the Find My app.

See a friend’s location sent via satellite

In the Find My app, a satellite icon appears next to the picture and location of any contact who sends you their location via satellite, and their most recent location stays viewable for up to 7 days.

See also

In case of an emergency, use your Apple Watch to quickly call for help, share your Medical ID, and alert your emergency contacts.

How your watch reaches emergency services depends on your device model, location, and network availability. You can also keep your Medical ID and emergency contacts up to date, and update your emergency address if it’s changed.

Requirements

Your Apple Watch attempts to contact emergency services in the following ways, depending on your device model, location, and network availability:

  • Standard emergency calls: Your Apple Watch or nearby iPhone needs a cellular connection or Wi-Fi calling with an internet connection.
  • International emergency calls: Requires Apple Watch SE, Apple Watch Series 5, Apple Watch Ultra, or later models. When you start an Emergency SOS call while abroad, your watch connects to local emergency services, but it may not be able to send your location or a text message to your emergency contacts. In certain areas, international emergency calling works even if you haven’t set up cellular service on the watch.
  • Emergency SOS via satellite: On supported Apple Watch Ultra models*, you can contact emergency services even when you’re off the grid without cellular and Wi-Fi coverage. See Use Emergency SOS via satellite.

Contact emergency services

Do one of the following:

  • Start an emergency call: Press and hold the side button until the sliders appear, then drag the Emergency Call slider to the right.

    The emergency services screen. Near the top is the Medical ID slider, in the middle is the Compass Backtrack slider, and at the bottom is the Emergency Call slider.

    Your Apple Watch calls the emergency services in your region—for example, 911. (In some regions, you may be required to press a keypad number to complete the call.)

  • Use only the side button: Press and keep holding the side button until your Apple Watch issues a warning sound and starts a countdown. When the countdown ends, your Apple Watch calls emergency services. The Apple Watch makes the warning sound even if it’s in Silent Mode. So if you’re in an emergency situation where you don’t want to make noise, use the Emergency Call slider to call emergency services without a countdown.

    If you don’t want your Apple Watch to automatically start the emergency countdown when you press and hold the side button, turn off Automatic Dialing. Go to the Settings app on your Apple Watch, tap SOS, tap Hold Side Button, then turn off Hold Side Button. (Or go to the Apple Watch app on your iPhone, tap My Watch, tap Emergency SOS, then turn off Hold Side Button to Dial.) You can still make an emergency call with the Emergency Call slider.

  • Make a voice call: Ask Siri to call your local emergency number (such as 911, 112, or 999). Or go to the Phone app, tap the Dialer button, then dial your local emergency number.
  • Send a text message: Ask Siri to text your local emergency number (such as 911, 112, or 999). Or go to the Messages app, tap the New Message button, then text your local emergency number.

Apple Watch may automatically contact emergency services in the following situations:

  • When a hard fall is detected: If Fall Detection is turned on and you have been immobile for about a minute, Apple Watch automatically attempts to call emergency services. See Manage Fall Detection.
  • When a severe car crash is detected: If Crash Detection is turned on, Apple Watch displays an alert and can initiate an emergency phone call after 30 seconds. See Manage Crash Detection.

Important: If an emergency call has been made, but you don’t need emergency services, don’t hang up. Wait until a responder answers, then explain that you don’t need help.

Keep your Medical ID and emergency contacts up to date

After an emergency call ends, your Apple Watch alerts your emergency contacts and active Check In contact with a text message, unless you choose to cancel. Your Apple Watch sends your current location, and for a period of time after you enter SOS mode, your emergency contacts and active Check In contact receive updates when your location changes.

Note: If you use Emergency SOS, your emergency contacts won’t be automatically notified if the Messages app isn’t the selected text messaging app or is deleted.

To update emergency contacts, go to the Health app on your paired iPhone.

Update your emergency address

If emergency services can’t locate you, they go to your emergency address.

  1. Open the Settings app on your iPhone.
  2. Tap Apps, tap Phone, tap Wi-Fi Calling, and then tap Update Emergency Address.
  3. Enter your emergency address.

*Satellite features aren’t available on Apple Watch Ultra 2 and earlier models, aren’t available in all countries and regions, and aren’t offered on models sold in certain countries and regions. Satellite features are free for 2 years after the activation of your Apple Watch Ultra. Messages and location sharing via satellite require an active carrier plan.

See also

Apple Watch Ultra models have a built-in siren that emits high-intensity sound patterns to attract help in case of emergency. Your watch also taps your wrist as the siren sounds.

You can activate the siren with the Action button, the side button, the Siren app, or Siri. It keeps sounding, and your watch keeps tapping your wrist, until you stop it or the battery on Apple Watch Ultra runs out of power.

WARNING: If possible, do not turn on the siren close to your ears or in enclosed environments.

Siren counting down. Near the top is the battery charge, in the middle is a Play button, and at the bottom is the Emergency Call slider.

Activate the siren with the Action button on Apple Watch Ultra models

  1. Press and hold the Action button and then wait for the countdown to finish.
  2. Apple Watch Ultra continues to emit the sound and tap your wrist until you stop the siren by tapping the Stop button or until the battery on Apple Watch Ultra runs out of power.

Note: To prevent the siren from sounding when you hold down the Action button, go to the Settings app, tap Action button, then turn off Hold to Turn On (below Siren).

Other ways to activate the siren on Apple Watch Ultra models

In addition to using the Action button, you can activate the siren with any of the following methods:

  • Side button: Press and hold the side button, then drag the Siren slider to the right.
  • Siren app: Go to the Siren app on your Apple Watch, then tap the Play button.
  • Siri: Say “Start the siren,” then tap the Play button.

See also

Crash Detection works on iPhone 14 or later. If your iPhone detects a severe car crash, it can help you reach emergency services, and it can notify your emergency contacts. Your iPhone then displays an alert, and unless you cancel, it’ll automatically initiate an emergency phone call after 20 seconds.

What is Crash Detection?

If your iPhone 14 or later (any model) detects a severe car crash, it can help connect you to emergency services and notify your emergency contacts.

The Crash Detection screen showing a notification you’ve been in a crash, below it is an Emergency Call SOS slider with a cancel button.

How Crash Detection works

When your iPhone detects a severe car crash, it will display an alert and will automatically initiate an emergency phone call after 20 seconds unless you cancel. If you are unresponsive, your iPhone will play an audio message for emergency services, which informs them that you’ve been in a severe crash and gives them your latitudinal and longitudinal coordinates with an approximate search radius.

When a crash is detected, Crash Detection won’t override any existing emergency calls placed by other means.

If you’re in a severe car crash and unresponsive in a location without a cellular or Wi-Fi connection, iPhone will attempt to contact emergency services using Emergency SOS via satellite, where available.

Turn Crash Detection on or off

Crash Detection is on by default. You can turn off alerts and automatic emergency calls from Apple after a severe car crash in Settings > Emergency SOS, then turn off Call After Severe Crash. If you have third-party apps registered to detect crashes on your device, they will still be notified.

If you have CarPlay or Apple Watch

If your iPhone has Crash Detection turned on and is connected to your vehicle through CarPlay, the Crash Detection features (dialing emergency services) will go through your iPhone.

If you’re wearing your Apple Watch at the time of the event, dialing emergency services will be placed by iPhone but Crash Detection features will be routed through Apple Watch.

In case of emergency, use your iPhone to quickly and easily call for help, share your Medical ID, and alert your emergency contacts, provided that cellular service is available.

If your carrier’s cellular network is unavailable, iPhone displays the SOS only icon and attempts to route any emergency calls through other networks, if available. You can also text emergency services, and dial the emergency number when your iPhone is locked.

On supported models, you may also be able to contact emergency services via satellite if cellular networks are unavailable. Emergency SOS via satellite isn’t available in all countries or regions.

Important: If an emergency call has been made and you don’t need emergency services, don’t hang up. Wait until a responder answers, then explain that you don’t need help.

Quickly call emergency services (all countries or regions except India)

  • Simultaneously press and hold the side button and either volume button until the sliders appear and the countdown on Emergency SOS ends, then release the buttons.

Or, you can enable iPhone to start Emergency SOS when you quickly press the side button five times. Go to Settings > Emergency SOS, then turn on Call with 5 Presses.

An outline of an iPhone with arrows pointing to the side button and either volume button.

Once an emergency call ends, your iPhone sends your emergency contacts a text message alert, unless you choose to cancel. Your iPhone also shares your current location (if available), and your emergency contacts get updates when your location changes for a period of time after you enter SOS mode.

Quickly call emergency services (India)

  • Quickly press the side button three times until the sliders appear and the countdown on Emergency SOS ends.
  • If you’ve turned on Accessibility Shortcut, simultaneously press and hold the side button and either volume button until the sliders appear and the countdown on Emergency SOS ends, then release the buttons.

By default, iPhone plays a warning sound, starts a countdown, then calls the emergency services.

When an emergency call is over, your iPhone alerts your emergency contacts by text message unless you choose to cancel. For a period of time after you enter SOS mode, they receive updates each time your location changes, and your iPhone sends your current location (if available), too.

Dial the emergency number when your iPhone is locked

  1. On the Passcode screen, tap Emergency.
  2. Dial the emergency number (for example, 911 in the U.S.). Tap the Call button.

Text Emergency Services (not available in all countries or regions)

  1. Start the Messages app on your iPhone.
  2. In the To field, type 911 or your local emergency services number.
  3. Type your emergency.
  4. Tap the Send button.

Share live video or existing photos with emergency services (not available in all countries or regions)

If emergency services request it, Emergency SOS Live Video gives you a way to upload existing photos and videos or stream live video to emergency services.

Note: Emergency services can retain a copy of the live video you stream and keep any videos or photos you share.

An Emergency SOS Live Video screen showing a 911 phone emergency call with a video preview in the middle. At the bottom are buttons for Not Now and Share Video.

  • If you get a request to share video or photos while on an emergency services call, do any of the following:
    • Share live video: Tap Share when prompted to begin streaming live video to emergency services. You can pause or restart sharing at any time by tapping the Camera button. You can stop sharing at any time by tapping the End Call button, and then tapping Stop Sharing Camera or End Call.
    • Share existing photos or videos: Tap Choose when prompted. Select the photos or videos you want to send to emergency services.
    • Decline: Tap Not Now when prompted if you don’t want to share videos or photos with emergency services.

Note: Emergency SOS Live Video is available on iPhone 14 or later, is subject to device limitations, and may not be available in all situations.

Change your Emergency SOS settings

  1. Open Settings and then tap Emergency SOS on your iPhone.
  2. Do any of the following:
    • Turn “Call with Hold and Release” on or off: Hold and release the side and volume buttons to start a countdown to call emergency services.
    • Turn “Call with 5 presses” on or off: Rapidly press the side button five times to start a countdown to call emergency services.
    • Manage your emergency contacts: In Health, tap Set Up Emergency Contacts or Edit Emergency Contacts.

Important information about emergency calls on iPhone

  • Some cellular networks may not accept an emergency call from iPhone if iPhone isn’t activated, if iPhone isn’t compatible with or configured to operate on a particular cellular network, or (when applicable) if iPhone doesn’t have a SIM card or the SIM card is PIN-locked.
  • In certain countries or regions, your location information (if determinable) may be accessed by emergency service providers when you make an emergency call.
  • Review your carrier’s emergency calling information to understand the limits of emergency calling over Wi-Fi.
  • With CDMA, when an emergency call ends, iPhone enters emergency call mode for a few minutes to allow a callback from emergency services. During this time, data transmission and text messages are blocked.
  • After making an emergency call, certain call features that block or silence incoming calls may be disabled for a short period of time to allow a callback from emergency services. These features include Do Not Disturb, Silence Unknown Callers, and Screen Time.
  • On an iPhone with Dual SIM, if you don’t turn on Wi-Fi Calling for a line, any incoming phone calls on that line (including calls from emergency services) go directly to voicemail (if available from your carrier) when the other line is in use; you won’t receive missed call notifications.

    If you set up conditional call forwarding (if available from your carrier) from one line to another when a line is busy or not in service, the calls don’t go to voicemail; contact your carrier for setup information.

  • When using an iPhone with a USB-C connector and compatible accessory, data transfer over USB 3 and DisplayPort connections is unavailable after an emergency session (call or text) has been initiated, and remains unavailable for up to 5 minutes from the end of the session. This time varies by country or region. To continue using your accessory, disconnect and reconnect your device after this period. Charging is not affected and will continue to function.

iPhone displays the SOS via satellite icon when you’re outside cellular and Wi-Fi coverage, and Emergency SOS via satellite may still be available.

You can connect to Emergency SOS via satellite on your iPhone, and try the demo before going to a remote location.

Here’s how to use Emergency SOS via satellite on your iPhone.

Important: If an Emergency SOS via satellite session has been made and you don’t need emergency services, don’t end the session. Wait until a responder answers, then explain that you don’t need help.

Note: iPhone satellite features are available on supported models. Emergency SOS via satellite isn’t available in all countries or regions.

Connect to Emergency SOS via satellite on your iPhone

  1. Try calling 911 or emergency services even if your normal cellular carrier network isn’t available.

    If your carrier’s cellular network is unavailable, iPhone displays the SOS only icon and attempts to route any emergency calls through other networks, if available.

  2. If the call doesn’t go through, tap Emergency Text via Satellite to text emergency services.

    You can also go to the Messages app and text 911 or SOS, then tap Emergency Services.

  3. Tap Report Emergency and follow the onscreen instructions.

Important: To help you connect to a satellite, make sure to hold your phone naturally in your hand—you don’t need to raise your arm or hold your phone up, but make sure your phone has a clear line of sight to the sky. If you’re under heavy foliage or surrounded by other obstructions, you might not be able to connect to a satellite.

Once you’re connected, your iPhone starts a text conversation and shares important information, including your Medical ID and, if you set them up, emergency contact details. It also sends your location (including elevation), your answers to the emergency questionnaire, and your iPhone’s battery level. You can also share what you send to emergency services with your emergency contacts.

The Emergency SOS screen, showing that the phone is connected and instructing the user to keep pointing at the satellite. The Report Emergency button is at the bottom of the screen.

Try the demo before going to a remote location

Planning a trip to a remote location? Before you go, you can try the Emergency SOS demo, create your Medical ID, and add emergency contacts.

  1. Open Settings and then tap Emergency SOS on your iPhone.
  2. Scroll down and tap Try Demo.

Note: The Emergency SOS demo doesn’t start a call to emergency services.