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You are here: Home / Not working? / iPhone 13 / 13 pro wireless charging not working? Fix

iPhone 13 / 13 pro wireless charging not working? Fix

Last Updated On July 28, 2022 by GeeksModo Staff

The iPhone 13 and iPhone 13 Pro support wireless charging. If your iPhone 13 or iPhone 13 Pro wireless charging is not working, here are some ways to fix it.

Wireless charging is the perfect feature for people who hate to keep putting a chord in and out of their iPhones. The chord can also be hidden behind the device so it makes your desk area look cleaner.

Although it is a big selling point for Apple, it can also be problematic at times. Here are a few fixes you can try if wireless charging isn’t working on your iPhone 13 or iPhone 13 Pro.

The tips discussed in this article applies to iPhone 13 mini, iPhone 13, iPhone 13 Pro and iPhone 13 Pro max that is not charging wirelessly.

Fix iPhone 13 and iPhone 13 Pro wireless charging not working

If you are facing wireless charging issues on your iPhone 13 or iPhone 13 Pro, here’s what you can try:

Charge your iPhone with a different charger

First, make sure that you can charge your iPhone with the normal charging cable that came with your iPhone to rule out general charging issues. Though wireless charging and wired charging don’t work the same, at least you can find out if the display of charging is typical or not.

Check whether the charging pad is properly connected to the socket

Make sure you’re using a high-quality, Qi-enabled accessory — and make sure it’s plugged in.
This may sound like a “no duh” suggestion, but it’s something to check before trying any other Troubleshooting step. Make sure that your Qi wireless charger is plugged into an outlet or power strip that’s working.

Make sure you’re using a Qi-certified charger

Apple uses Qi standard for its wireless charging, so make sure you’re using a Qi-certified charger from a reputable brand. Wireless chargers that don’t support Qi, or shoddy options from sketchy companies, may not work with your iPhone 13 or iPhone 13 Pro.

Have a look at the USB port for any dirt particles

If there is a charging port between the power cable and the charging mat, try cleaning out the charging port with a Q-tip and see if the charging mat works better.

Restart your iPhone

When in doubt, restart your iPhone.
In many cases, glitchy or buggy behavior can be easily rectified by a simple restart. That’s the case for the iPhone’s wireless charging feature, too. If you’re running into problems wirelessly charging your iPhone 13 or iPhone 13 Pro, you may want to power down your phone or perform a force restart.

To restart your iPhone 13, go to Settings > General > shut down.

To force restart your iPhone 13, press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Side button until you see the Apple logo on your screen.

When your device has restarted, try charging it. Most of the time, this technique should solve iPhone 13 and iPhone 13 Pro wireless charging problem.

Ensure your iOS is up to date

Apple routinely patches software bugs that could inhibit wireless charging. Even if you aren’t actively experiencing charging issues on your iPhone 13 or iPhone 13 Pro, you’ll want to install the latest available software whenever you can.

To download and install the latest iOS updates, head to Settings > General > software update. Once you’re done updating, try to charge again. If it works, awesome. If not, try the next solution.

Take off any cases from your iPhone

Some iPhone cases can interfere with wireless charging, so it’s best to take the case off of your iPhone 13 or iPhone 13 Pro before charging.
In theory, only metal cases will interfere with Qi-based wireless charging. But in practice, sometimes thicker plastic cases can cause problems, too.

Particularly thick iPhone cases, like LifeProof or Otterbox, can inhibit wireless charging because of the distance they create between an iPhone and a charging coil. That may lead to slower charging speeds or wireless charging that doesn’t work at all.

More than that, some cases can inhibit an iPhone’s ability to stay cool while charging. Heat isn’t the best thing for electronics — and if your iPhone 13 Pro is overheating while charging, it could reduce your battery’s lifespan.

Be mindful of iPhone placement on the wireless charger

How you place your iPhone on a wireless charger is, arguably, the most important thing you’ll want to keep in mind when using Qi-based solutions.

To put it in layman’s terms, Qi uses a charging coil to wirelessly transfer energy to your device. But these coils can be finicky. If your device isn’t properly aligned with the charging pad’s coils, then you could run into problems.

If the iPhone is too far away from the charging coil, then charging speeds may end up being ridiculously slow. Similarly, if the coil and iPhone aren’t aligned properly, charging may not take place at all. Worse still, you may even get a charging ”ping” or see the charging indicator working normally — even if your iPhone 13 is not charging. More likely than not, this is why many users wake up to half-charged devices. Ensure you place your iPhone 13 on the charger at the center-most location (with the display facing up).

DFU Restore Your iPhone

If you are still experiencing a problem of your iPhone 13 or iPhone 13 Pro not charging wirelessly and you suspect it could still be a software bug, then you may want to perform a DFU Restore. This is one of the deepest “resets” you can carry out on an iPhone.

Steps to Doing a DFU Restore

  1. Make sure you have a valid backup in iTunes.
  2. Using an USB cable, connect your iPhone to the PC with iTunes installed.
  3. Press Volume up and release.
  4. Press Volume down and release.
  5. Press and continue holding the Side button for 10 seconds.
  6. While still holding the side button, press and hold the Volume down button for 5 seconds.
  7. Release the Side button and continue holding the Volume down button for an additional 10 seconds.

When you successfully enter DFU mode, your iPhone should remain on a black screen, (if not start the process again from the beginning.)

My iPhone 13 Still Won’t Wirelessly Charge!

If you’re still running into problems with wireless charging on your iPhone 13 or iPhone 13 Pro, there may be a damaged component or hardware issue with your device. Try a different wireless charger unit to see if it works; otherwise, we recommend taking your iPhone to an Apple Store or Apple Authorized Service Provider so they can diagnose and fix the problem.

iPhone 13 or iPhone 13 Pro not charging wirelessly? Fixed!

Your iPhone 13 or iPhone 13 Pro is charging wirelessly again. You now know exactly what to do when your iPhone 13 or iPhone 13 won’t wirelessly charge. Now share this article with your friends and family to teach them what to do when their iPhone 13 or iPhone 13 Pro is not charging wirelessly. Feel free to leave any other questions you have in the comments section below!

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Reader Interactions

Comments

  1. Andrew says

    October 29, 2021 at 3:58 PM

    This did not work for me. I’m using a mophie QI wireless charger and it will not charge my new iPhone 13 pro max

    Reply
    • David says

      December 14, 2021 at 5:52 PM

      Exactly my problem.

      Reply
    • Sara says

      December 15, 2021 at 8:02 AM

      Same. Purchased charger from Verizon. Didn’t work with new iPhone 13 pro max.

      Reply
    • Justin says

      January 12, 2022 at 7:55 PM

      Same here.

      Reply
  2. Sonny Kay. says

    January 13, 2022 at 3:26 AM

    Me too! Same. Purchased charger from Verizon Wireless as an upgrade package.
    It is a 15W Puregear Fast Wireless Charging Pad Model No. GO1345PG
    Didn’t work with new iPhone 13 pro max.

    Reply

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