Now, many of you might be wondering what the actual reasons for iPhone 12 mini call issues are? Well, there’s no pinpoint reason for these issues. It could be due to a bad network, carrier issues, glitches in software, etc. Below are a few ways to fix iPhone 12 mini call issues including iPhone 12 mini not making calls, iPhone not receiving calls, call failure issues etc.
Smartphone connectivity has continued to improve over the years. People can now send instant messages, make video calls, send emails, etc., using their smartphones. Even with all these, phone calls remains an indispensable feature used to connect with people as it can be accessed on any phone. However, one of the problems users usually encounter is iPhone is not making or receiving calls sometimes. By reading this post, you’ll know about the reasons why this problem persists and how to fix iPhone 12 mini call Issues and reconnect with your loved ones.
See also: 11 ways to fix iPhone 12 mini antenna issues
What to do if you can’t make calls on your iPhone 12 mini
If you can’t make calls on your iPhone 12 mini, follow these steps, testing after each step until your issue is fixed:
Verify that you’re in network: While relatively rare, dead spots still exist. You might encounter this when underground (in a basement or on mass transit) or in a rural area. Reception issues can also happen if you’re near another country’s border and your iPhone thinks you’re roaming.
Make sure that airplane mode is not enabled: When this mode is turned on, Cellular networks are disabled, and incoming phone calls go to voicemail. If Wi-Fi is on, you can still surf the web and send messages using data, though. Swipe down from the top right of your screen to access Control Center, or go to Settings > Airplane mode to check the status.
Check that Cellular data is enabled: When your iPhone connects to a network, you should see your carrier’s name. Go to settings > Cellular. See this article if your iPhone 12 mini shows no service.
Contact your carrier: Have you paid your bill? Even if you have auto-pay set up, that can fail due to problems with your bank or a technical glitch. Your carrier should alert you to this, but it may be via snail mail. If there isn’t a payment issue, technical support can help you check for other problems and alert you to area outages.
Restart your iPhone: If none of the above is the problem, this action can fix many issues. Go to settings > general > shut down.
Perform a factory reset: A hard reset can take care of issues that a simple restart doesn’t, but make sure you’ve backed up important data before doing so. Go to settings > general > Reset > erase all content and settings.
Contact Apple or carrier: If all else fails, the issue might be due to hardware damage. Find out if it’s worth repairing or how to get a replacement. If you can, visit the nearest Apple store so the Genius Bar can conduct some troubleshooting.
What to do if you can’t receive calls on your iPhone 12 mini
If you can’t receive calls on your iPhone 12 mini, follow these steps, testing after each step until your issue is fixed:
Restart your iPhone: Try this first. Simply restart your device to fix this problem. This is a very simple process. You can shut down your iPhone by going to Settings > General > Shut Down. You can also power off your iPhone by pressing and holding the side and one of the volume buttons (up or down)
Check blocked contacts: Go to Settings > Phone > Blocked Contacts
Is “Do not disturb mode” enabled?: Make sure the “do not disturb” mode is turned off. Go to settings > do not disturb.
Is call forwarding activated?: Make sure call forwarding is not enabled on your iPhone. Go to settings > phone > call forwarding.
Check to see if Silence Unknown Callers is turned on: If the setting is on, a caller must be listed in your Contacts or Recents. Or they must have shared their number in Mail or sent you a message using that number in order for their call to go through. Add their number to Contacts to ensure the phone rings.
Update your iPhone: A new update may be available.
If your iPhone has a SIM card, remove the SIM card, then reinsert it.
Check for updates: Make sure that your iPhone has the latest version of the iOS software. If not, a new update may fix this problem. You can easily update your iPhone wirelessly. On your iPhone, go to Settings > General > Software Update. software update
Disable and enable Cellular: On your iPhone, tap Settings > Cellular and toggle off Cellular Data wait several seconds, and turn it back on.
Enable and disable Airplane Mode: On your iPhone, go to Settings and turn on Airplane mode and wait several seconds and turn it off again.
Reset network settings: On your iPhone, go to Settings > General > Settings and then tap Reset Network Settings (you may have to enter your passcode). Note that resetting your network settings will erase your network settings like your Wi-Fi passwords etc.
Try to make or receive calls in another location
See also: iPhone 12 mini keeps losing signal? Fix it here
Switch to a different network band: Go to Settings > Cellular > Cellular Data Options > Voice & Data > Enable LTE and turn off Enable LTE, 4G, or 3G
What to do if you get Call Failed Error on iPhone 12 mini
If your iPhone 12 mini keep saying “Call Failed” whenever you try calling someone, follow these steps, testing after each step until your issue is fixed:
Check your network Signal: Make sure there is network signal on your iPhone by looking at the status bar, because some times calls getting failed on iPhone 12 mini can be as a result of poor or no network reception in the location you are presently at. If that’s the case, then you will need to move to another place where there’s strong network signal, because your service provider signal doesn’t cover some regions.
Turn airplane mode on and off: If you’re continuously facing the “Call Failed” prompt while trying to make a call, enable Airplane Mode and wait 10 seconds then disable it: Go to Settings > Airplane Mode or use Control Center. You should now be able to make calls without any issues.
Make sure do not disturb is turned off: Go to Settings > Do Not Disturb on your iPhone and ensure that Do Not Disturb is off. You will see a moon icon in the status bar if it is enabled.
See also: 10 ways to fix iPhone 12 mini audio issues
Check blocked numbers: Make sure that the person you want to call is not blocked. Check your Blocked Contacts list. Go to Settings > Phone > Blocked Contacts to see the list.
Check your SIM card: If you are using a SIM card, please ensure that it is properly inserted into your iPhone. Eject and re-insert your SIM card to fix any underlying issues. The SIM card tray is usually located at the right on your iPhone. Remove the SIM card tray using the Sim ejector tool and put it back in. Please follow these steps:
Find the SIM tray. You will see a hole beside the tray.
Insert the Sim ejector tool that came with your iPhone. The tray will pop open.
Verify the SIM card, make sure that it is not damaged.
Try to clean it gently.
Then reinsert it. Now check if you are still getting call failure issues on your iPhone 12 mini. . See this article if you get no SIM card installed error on your iPhone.
Restart your iPhone: Most people tend to overlook the power of restarting your iPhone. So many issues can be solved just by restarting your device. Sometimes it might be a software conflict that’s causing call failure on iPhone 12 mini. Just by restarting the device, all system files will be refreshed and everything will start working well. To restart your iPhone: Press and hold the volume up (or down) and the side buttons together until you see the power off slider. Drag the slider. After your phone turns off, press and hold the side button until the Apple logo appears.
Update: There are two types of updates that you should check:
Update your iPhone 12 mini to the latest version of the iOS software. A bug in your iPhone’s current firmware could be causing call failure issues on the device. So, check and update it to the latest available iOS version. To check for updates: Go to Settings > General, then tap Software Update. If there is an update available, tap download and install.
A pending carrier update could be causing issues with calls on your iPhone 12 mini. So, check if you have a pending carrier settings update and install it if available: Go to Settings > General > About and wait a few seconds, a popup will appear if there is an update.
Reset network settings: Resetting your network settings can help fix the “Call Failed” error on your iPhone 12 mini. However, note that this will also erase all your saved Wifi passwords and VPN settings. Please follow these steps:
go to Settings > General > Reset.
Tap Reset Network Settings.
If asked, enter your passcode.
Tap Reset Network Settings to confirm.
Factory reset your iPhone: If the call failed errors still persist after trying all the above solutions, then you will have to backup your files and restore factory settings
Please Note: resetting your iPhone to factory default will delete all of the data on your device so please make a backup of the data before you do so. Go to settings > general > Reset > erase all content and settings.
Contact Apple support: If you are still having iPhone 12 mini call issues, you may want to contact Apple support. Note that Apple also offers live chat support.
Final word
These were some handy solutions to fix iPhone 12 mini call issues. Do try them and let me know which one helped you resolve your problem. I, too, faced some of these issues, but it was specific to low network areas. Anyway, do let me know your experience in the comments below.