Got a tip for us?

Apple TV Remote

Are you experiencing Apple TV remote problems? Well. In this article I’ll explain exactly how you can fix if your Apple TV remote is not working properly. It’s important to fix Apple TV remote issues because you won’t be able to use your Apple TV without your remote.

See this article if
the remote app is not working.

Sometimes your Apple TV remote may become glitchy, act bizarre or may not work at all. How you can troubleshoot your Apple TV remote depends on what type of remote you have.

There are three different types of Apple TV remote:

  1. Siri Remote or Apple TV Remote:
  • They have a rechargeable battery.
  • They can work with Apple TV 4K and Apple TV HD.
  • Apple Remote (aluminum):
    • It has a replaceable battery.
    • It can work with any Apple TV.
  • Apple Remote (white):
    • It has a replaceable battery.
    • It can work with any Apple TV.

    Please see below how you can fix Apple TV remote problems. Before you dive into it, however, check for obstruction. Ensure that there are no objects between your Apple TV and Apple TV remote that can block the sensor and signal. Get rid of any obstacles in front of your TV. Moreover, ensure that you do not use your remote too far away from your Apple TV.

    Siri Remote or Apple TV Remote not working?

    Apple TV remote not working? No problem! here is what you can do to fix Apple TV remote problems:

    After trying each fix below, test your Apple TV remote to see if the problem is fixed.

    1. It is possible that your remote may seem to be unresponsive its battery is completely dead. If your remote is low on charge, it may stop working. Connect your remote to a power source and charge it. Allow it to charge for about 30 minutes. If you suspect that your battery is not charging, make sure that:
    • Your charger and cable are not damaged.
    • Your cables are plugged in properly.
    • Your power source is working.
  • Restart your Apple TV. Since you are having issues with your remote, simply disconnect your Apple TV from its power outlet, wait for about 10 seconds and then reconnect it. This is also referred to as reset.
  • Repair your remote. Simply follow these steps:
    • Ensure that your Apple TV is powered on.
    • Point your remote towards your Apple TV.
    • Press and hold down the menu and volume up buttons together for about five seconds. Then follow the onscreen prompts.

    Is your Apple TV not connecting to Wi-Fi?

    Aluminum or white Apple TV remote not working?

    Here is what you can do:

    1. Consider replacing its battery. You can purchase the batteries from most general stores. The aluminum remote uses a CR2032 or BR2032 lithium 3V coin battery while the white remote uses CR2032. To change the battery, simply follow these steps:
    • Open the battery slot located at the back of he remote.
    • Take out the old battery.
    • Insert the new battery. Please make sure that you fix the battery properly. Observe the polarity. Please make sure that the – (negative) and + (positive) ends of the new battery match with the + and – battery slots in your Apple TV remote.
    • Close the slot.
  • Restart your Apple TV. As indicated above, you can do this by disconnecting (and then reconnecting) your Apple TV device from power outlet.
  • Unpair and then repair. Simply follow these steps:
    • Unpair: Press and hold down the Menu and Left buttons for about six seconds.
    • Pair: Press and hold down the Menu and Right buttons for about six seconds.

    So you have tried all the above fixes. If you are still having Apple TV remote problems, it is time to
    contact Apple support.
    There is a possibility that your Apple TV remote is defective.

    See also:
    How to use the Apple TV remote app.

    Is your Apple TV remote app not working? Or is your Apple TV remote app not scrolling? Or is your Apple TV remote app not swiping? Well. In this article, I’ll explain exactly what to do if your Apple TV Remote app is not working.

    Apple TV remote lets your control your Apple TV with your iOS device, iPhone, iPad or iPod touch. All you need to do is
    set up the Apple TV Remote app.

    One problem I face most often is that I do not see my Apple TV. Another issue I’m facing quite often is that my Apple TV looks offline, even though Apple TV is turned on.

    It’s pretty easy to connect your iOS device to your Apple TV with the Apple TV Remote app. Sometimes you may experience various issues. Furthermore, to be frank, Apple’s Remote App is quite buggy. From my experience, it is not always working as expected.

    If you can’t get the Apple TV Remote app or the Apple TV Remote in Control Center working, try the following fixes. Please test to see if the Apple TV App is working after each troubleshooting step.

    1. Ensure that your Apple TV and your iOS device are connected to the same Wi-Fi network.
    2. Restart your device.
    3. Close the TV app and then re-open and try again. To do this, double press the Home button (if your device has a Home Button), if your device does not have a Home Button, For instance iPhone 11; swipe up and pause, then find the Apple TV Remote app, and swipe it up. Now open the app again.
    4. Restart your Apple TV. To do this: head over to Settings > System > Restart (assuming that you have your remote). If you do not have your TV remote and since the Apple TV Remote app is not working, just disconnect your Apple TV from the power source; wait a minute, then reconnect it.
    5. Ensure that your iPhone is running the latest version of the iOS. You can update your device by heading to Settings > General > Software Update. This is significant because updated software fixes lots of glitches.
    6. On your Apple TV, using its remote, Go to Settings > General > Remotes and select the Remote and unpair it. Then pair it again.
    7. There could be a problem with your connection. Restart your Wi-Fi router. To do this: disconnect it from the power source and wait for a few seconds and reconnect it.
    8. On your iPhone or iPad, turn on Airplane Mode, wait a few seconds and turn it off.
    9. The above tips should fix if your Apple TV Remote app can’t connect to Apple TV. However if you are still facing issues,
      contact Apple.

    In this article, I’ll explain exactly how you can download, install and set up Apple TV remote app on your iOS device (iPhone or iPad); so that you can control your Apple TV. Doing so will allow you to use your iPhone or iPad as a remote. This will have many benefits, that includes:

    • You can enter text faster using the keyboard. For example, it may take a long time to enter your keywords without a keyboard, for example, when you are searching a show on Netflix.
    • You can use Siri to search and find shows and much more.
    • You can use touch gestures to control media, fast forward , pause etc.
    • You can use the volume settings on your iPhone or iPad to adjust the volume.

    It’s easy to set up your iPhone or iPad to control your Apple TV from anywhere on your home’s Wi-Fi. Here’s how to set up Apple TV remote app:

    Install Apple TV Remote

    1. On your iPhone or iPad, launch the App Store app
    2. Go to Search and type in “Apple TV Remote”
    3. Find the Apple TV remote app and tap to install

    How to pair your Apple TV and your iOS device

    Next on, you need to add your Apple TV. Simply follow these steps:

    1. Ensure that your Apple TV and your iPhone or iPad are connected to the same Wi-Fi network.
    2. On your iPhone/iPad home screen, tap the Apple TV remote icon to launch the app
    3. You should see your Apple TV. If you do not see it, check to ensure your iPhone/iPad and Apple TV are connected to the same Wi-Fi.
    4. Next, tap your Apple TV:
    5. A 4 digit number will appear. You need to enter this number on your Apple TV in order to pair your Apple TV and iOS device.
    6. To enter the code, on your Apple TV, head over to Settings > General > Remotes
    7. Your device will appear (under the iOS Remotes section). Select your device add. (note that if you had previously paired devices, you can also unpair them From this screen).
    8. Now you need to type in the passcode that is displayed on your iPad or iPhone and hit Done.

    Boom! your device is paired with your Apple TV. 

    Starting with
    iOS 11,
    you can control your
    Apple TV
    from Control Center. To do this: simply add Apple TV Remote to Control Center by heading to Settings > Control Center > Customize Controls and then add Apple TV. Then launch Control Center, and then tap Apple TV Remote.