Mail

You can manage your email in mailboxes on iPhone.

Right from a message list, you can move individual emails to the Trash or mark them as read, and you can choose the actions that appear in the menus. You can also choose which mailboxes to view, reorder them, create new ones, and rename or delete them, though some mailboxes can’t be changed.

Here’s how to organize email in mailboxes on iPhone.

Manage an email with a swipe

1. While viewing a message list, you can use a simple swipe to move individual emails to the Trash, mark them as read, and more.
2. Open the Mail app on your iPhone.
3. In a message list, do any of the following: Reveal a list of actions: Slowly drag a message to the left until the menu appears. Tap an item.
   • Quickly use the rightmost action: Swipe all the way to the left.
   • Reveal other actions: Swipe right.

   To choose the actions you want to appear in the menus, go to Settings > Apps > Mail > Swipe Options (below Message List).

Organize your mail with mailboxes

You can choose which mailboxes to view, reorder your mailboxes, create new ones, or rename or delete mailboxes. (Some mailboxes can’t be changed.) Go to the Mail app on your iPhone.

1. To organize your mailboxes, tap the Mailboxes button until you see Mailboxes.
2. Tap Edit and then do any of the following: View mailboxes: Select the checkboxes next to the mailboxes you want to include in the mailboxes list.
   • Reorder mailboxes: Touch and hold the Reorder button next to a mailbox until it lifts up and drag it to the new position.
   • Create a new mailbox: Tap New Mailbox in the lower-right corner. Then follow the onscreen instructions.
   • Rename a mailbox: Tap the mailbox and tap the title.

   Delete the name, then enter a new name.

   Delete a mailbox: Tap the mailbox, then tap Delete Mailbox.

Move emails to a mailbox

1. Open the Mail app on your iPhone.

   Do any of the following: While viewing a Primary message: Tap the Mailbox button, then choose a mailbox.

2. While viewing a message list: Tap Select, then select the messages you want to move by tapping their checkboxes.
3. Tap the Mailbox button at the bottom of the message list and choose a mailbox.

   Important: When you select a Transactions, Updates, or Promotions message, you’re selecting all the messages in that category from the sender.

4. While viewing a sender’s digest view: Swipe left on a message, tap the Reply Actions button, tap Move Message, and then choose a mailbox.

View emails from one account at a time

With multiple email accounts in the Mail app, the mailboxes list can show messages from one account at a time.

1. Open the Mail app on your iPhone.
2. Tap the Mailboxes button until you see Mailboxes. Then tap a mailbox below the email account you want to access.

   Each mailbox listed below a particular email account only displays messages from that email account.

   For example, to view only messages sent from your iCloud account, tap iCloud, then tap Sent.

Move emails to Junk

1. Open the Mail app on your iPhone.

   Do any of the following: While viewing a Primary message: Tap the Reply button, then tap Move to Junk.

2. While viewing a message list: Tap Select, then select the messages you want to move by tapping their checkboxes.
3. Tap the Mark button at the bottom of the message list. Tap Move to Junk.

   Important: When you select a Transactions, Updates, or Promotions message, you’re selecting all the messages in that category from the sender.

4. While viewing a sender’s digest view: Swipe left on a message, tap the Reply Actions button, and then tap Move to Junk.

The Mail app automatically sorts your email messages into categories to help you find and manage messages more quickly (not available in all countries or regions). You can change a sender’s category or turn off categories.

Messages from a Transactions, Updates, or Promotions sender are grouped in a digest view, so you can take action on all of them at once. When one includes time-sensitive information, it also shows up in the Primary message list.

• Primary: Find personal messages and time-sensitive information.
• Transactions: Keep track of your confirmations, receipts, and shipping notices.
• Updates: Catch up on news, newsletters, and social updates.
• Promotions: Browse your coupon and sales emails.

Note: If a Transactions, Updates, or Promotions message has time-sensitive information, you’ll also see it in the Primary message list.

View all messages from a Transactions, Updates, or Promotions sender

When you tap a Transactions, Updates, or Promotions message, a digest view of messages from that sender opens.

Open a Transactions message, for example, and you’ll see all of the other Transactions messages from that sender when you scroll up or down.

Note: Open the digest view, and you can take action on all messages from a sender at once.

1. Open the Mail app on your iPhone.
2. Tap a Transactions, Updates, or Promotions message.

   All of your messages in that category from the same sender appear in a list.

3. To view all of your messages from a sender, tap the Action Menu button at the top of the sender’s message list. Choose Show All Messages.

   Note: Primary messages are not grouped by sender.

4. To view only one Transactions, Updates, or Promotions message when scrolling, go back to your inbox, tap the More button, and deselect Group by Sender.

Change the category of a sender

To put messages from a sender into the category of your choosing, categorize them manually.

1. Open the Mail app on your iPhone.

   Do any of the following: Recategorize Primary messages from a sender: Tap a Primary message, tap the More Actions button, then choose Categorize Sender.

   Recategorize Transactions, Updates, or Promotions messages from a sender: Tap a Transactions , Updates , or Promotions message.

2. Tap the More button at the top of the message list. Choose Categorize Sender.
3. Choose a category and tap Continue.

   All current and future messages from the sender will appear in the category you choose.

Turn off categories

Quick tip: You can quickly view all emails in an inbox.

1. Swipe left on the categories at the top of the inbox to open All Mail.
2. Open the Mail app on your iPhone.
3. In an inbox, tap the More button at the top of the screen and choose List View.

In the Mail app, you can print a message or an attachment. For an email, Print is with the Reply options, and for an attachment or picture, it’s in the Share options, so you can print either one without leaving Mail.

Print an email

1. Open the Mail app on your iPhone.

   In the message, tap the Reply button, then tap Print.

Print an attachment or picture

1. Open the Mail app on your iPhone.
2. Tap an attachment to view it, tap the Share button, and choose Print.

To send and receive email using the Mail app, you first need to add your email accounts. When you first open Mail, you’re asked to set up an account, and at any time, you can add additional email accounts or remove email accounts you no longer need.

Add an email account

Adding one or more email accounts to the Mail app puts all your email in one place, and you can easily send email from any of your accounts.

1. Open the Settings app on your iPhone.
2. Tap Apps and then tap Mail.
3. Tap Mail Accounts, then tap Add Account.
4. Enter your email address, tap Next, and enter your email account information.

   Note: If you set up multiple accounts, you can choose which account you want to send from when composing your email message.

Set a fetch schedule for your email account

You can set a schedule to check for new emails if an account you add doesn’t support Push notifications.

1. Open the Settings app on your iPhone.
2. Tap Apps and then tap Mail.
3. Tap Mail Accounts and then tap Fetch New Data.

   Under Fetch, choose a schedule.

   Automatically is the default selection, which means new data is downloaded when your iPhone is charging and connected to Wi-Fi.

   To fetch more often outside of these conditions, choose a timed schedule.

Temporarily stop using an email account

To stop sending and receiving email from an account on your iPhone for a while, turn it off in Settings. It’s easy to turn back on at any time.

1. Open the Settings app on your iPhone.
2. Tap Apps and then tap Mail.
3. Tap Mail Accounts, tap the email account you want to turn off.

   Do one of the following: Turn off an iCloud email account: Turn off “Use on this iPhone.” Turn off another email account: Turn off Mail.

   Tip: You can use Focus filters to receive notifications only from specific email accounts during times that you choose.

   For example, you can silence notifications from your work email account on the weekends or when you are on vacation.

Delete an email account

When you remove an email account, it’s gone from the Mail app and from all the apps on your iPhone that use it.

Note: Don’t worry — this just removes the email account from your iPhone. It doesn’t cancel it.

You’ll need to visit your email account provider to close the account completely.

1. Open the Settings app on your iPhone.
2. Tap Apps and then tap Mail.
3. Tap Mail Accounts, tap the email account you want to remove.
4. Tap Sign Out or Delete Account.

   Note: If you change your mind later, you can add the email account back to your iPhone.

Add the Mail app back to your Home Screen

Can’t see the Mail app on your Home Screen? It’s in the App Library, and you can add it back from there.

1. On the Home Screen, swipe left until you see the App Library.
2. Enter “Mail” in the search field.
3. Touch and hold the Mail app icon. Tap Add to Home Screen.

In addition to the apps that come with iPhone and that you use with iCloud, iPhone works with Microsoft Exchange and many of the most popular internet-based mail, contacts, and calendar services. You can set up accounts for these services.

You can set up a mail account, a contacts account, or a calendar account, and for a mail account, it starts with entering your email address.

Here’s how to set up mail, contacts, and calendar accounts on iPhone.

Set up a mail account

1. Start the Settings app on your iPhone.
2. Tap Apps and then tap Mail.
3. Tap Mail Accounts, then tap Add Account.
4. Enter your email address, tap Next, and enter your email account information.

You can also tap “choose from a list” under the email address field to select the email service you want to use—for example, iCloud, Microsoft Exchange, or Gmail (Google).

If your email service isn’t listed, tap Add Other Account, tap Mail Account, then enter your email account information.

Set up a contacts account

1. Start the Settings app on your iPhone.
2. Tap Apps, then tap Contacts.
3. Tap Contact Accounts and then tap Add Account.
4. Do one of the following:
   • Tap a provider—for example, iCloud or Microsoft Exchange—then enter your account information.
   • Tap Other, tap Add LDAP Account or Add CardDAV Account (if your organization supports it), then enter the server and account information.

Set up a calendar account

1. Start the Settings app on your iPhone.
2. Tap Apps and then tap Calendar.
3. Tap Calendar Accounts and then tap Add Account.
4. Do one of the following:
   • Choose a provider: Tap a provider—for example, iCloud or Microsoft Exchange—then enter your account information.
   • Add a CalDAV, CardDav, or LDAP account: Tap Add Other Account, choose an option, and then enter your server and account information.
   • Subscribe to iCal (.ics) calendars: Tap Other, tap Add Subscribed Calendar, and then enter the URL of the .ics file to subscribe to; or import an .ics file from Mail.

Turn on iCloud Keychain on your iPhone, and your accounts stay up to date on all your devices where it’s turned on.

When you subscribe to iCloud+, you can use Hide My Email to keep your personal email address private. It generates unique, random email addresses that forward to your personal email account, so you don’t have to share your real address when you fill out forms, sign up for newsletters, or send email.

You can create a new address, deactivate one so it stops forwarding emails to you, choose which personal email address it forwards to, and copy a forwarding address to use elsewhere. You can also generate addresses in Safari and Mail wherever an email address is required.

You can create and manage Hide My Email addresses in Settings . Go to Settings > [your name] > iCloud > Hide My Email, then do any of the following:

• Create a Hide My Email address: Tap Create New Address, then follow the onscreen instructions.
• Deactivate a Hide My Email address: Tap an address (below Create New Address), then tap Deactivate Email Address. After you deactivate the address, it no longer forwards emails to you.
• Change which personal email address you forward to: Tap Forward To, then choose an email address. Options consist of addresses that are available with your Apple Account.
• Copy a forwarding address to use elsewhere: Tap an address (below Create New Address), touch and hold the Hide My Email section, then tap Copy. To immediately use that address elsewhere, touch and hold in a text field, then tap Paste.

You can also generate Hide My Email addresses in Safari and Mail wherever email addresses are required. In supporting apps, you can also generate a Hide My Email address when an email address is required by tapping the email address field, then tapping Hide My Email above the keyboard.

You can change your voicemail greeting, password, and alert sounds.

How you change your voicemail greeting depends on which Phone app layout you’re using, Unified or Classic, and recording a custom one is not supported by all carriers or in all countries and regions. You can also change your voicemail password, and change your voicemail alert sound to a new alert sound from the list, or one you purchase from the Tone Store.

Change your voicemail greeting

1. Open the Phone app on your iPhone.
2. Do one of the following, depending on which Phone app layout you’re using:
   • Unified layout: Tap Calls, tap Edit, and tap Edit Voicemail Greeting.
   • Classic layout: Tap Voicemail, then tap Greeting.
3. Tap Custom and tap Record (not supported by all carriers or in all countries and regions).

Change your voicemail password

1. Open the Settings app on your iPhone.
2. Tap Apps, then tap Phone.
3. Tap Change Voicemail Password, then enter the new password.

Change your voicemail alert sound

1. Open the Settings app on your iPhone.
2. Tap Sounds & Haptics and then tap New Voicemail.
3. Tap a new alert sound from the list, or tap Tone Store to purchase one.

You can attach photos, videos, and documents to an email message. You can also scan a paper document and send it as a PDF attachment, or draw directly in a message and send the drawing as an attachment.

Depending on the file size, the attachment might appear inline with the text in the message or as the Attach File button at the end of the message. And if a file is too big for your email account, Mail can send it using Mail Drop instead.

Here’s how to add email attachments in Mail on iPhone.

Attach a photo, video, or document to an email

When you attach documents, videos, or photos to your email messages, recipients can easily download and save them.

1. Start the Mail app on your iPhone.
2. Tap in the message where you want to insert the attachment. Then tap the Insert Attachment Actions button above the keyboard.

   Do one of the following: Attach a document: Tap Attach File, then locate the document in Files.

   In Files, tap Recent , Shared , or Browse , then tap a file, location, or folder to open it.

   Attach a saved photo or video: Tap Photo Library, then choose a photo or video.

3. Tap the Done button to return to the message.

   Take a new photo or video and attach it to the message: Tap Take Photo or Video, then take a new photo or video.

4. Tap Use Photo or Use Video to insert it into your message, or tap Retake if you want to reshoot it.

   Note: If your file exceeds the maximum size allowed by your email account, follow the onscreen instructions to send it using Mail Drop.

Scan and attach a document to an email

Scanning a paper document lets you send it as a PDF.

1. Start the Mail app on your iPhone.
2. Tap in the message where you want to insert the scanned document and tap the Insert Attachment Actions button above the keyboard.
3. Tap Scan Document.
4. Position iPhone so that the document page appears on the screen—iPhone automatically captures the page.
5. To capture the page manually, tap the Take Picture button or press a volume button.
6. To turn the flash on or off, tap the Show Flash Settings button.
7. Tap Retake or Keep Scan, scan additional pages and then tap Save when you’re done.
8. To make changes to the saved scan, tap it. Do any of the following: Crop the image: Tap the Crop button.
   • Apply a filter: Tap the Show Filters button.
   • Rotate the image: Tap the Rotate button.
   • Delete the scan: Tap the Delete Scan button.

Create and attach a drawing to your email

For ideas that are hard to put into words, you can draw right in an email message. The drawing is added as an attachment that recipients can view and download.

1. Start the Mail app on your iPhone.
2. Tap in the message where you want to insert a drawing. Then tap the Insert Drawing button above the keyboard.
3. Choose a drawing tool and color. Write or draw with your finger.

   When you’re finished, tap the Done button, then tap Insert Drawing.

4. To resume work on a drawing, tap the drawing in the message and tap the Disclosure arrow in the menu that appears. Then tap Markup.