Several Apple users have reported that they can’t hear any sounds when they are using their AirPods. Specifically, the AirPods are connected but no sound. If your AirPods are not playing sound, then you are not alone. In this troubleshooting guide, I’ll explain how to fix AirPods sound issues for good!
AirPodsallows you to listen to music, Podcasts, audio books, take phone calls, and use Siri. Sometimes you may notice that the AirPods are not playing music from iPhone and you don’t know what to do. If you find your AirPods are not playing sound, you might get frustrated. Well, if that’s the case, then here are step-by-step instructions that will help you fix the AirPods not playing audio issue.
Please note: The fixes given in this article apply to all generations of the Apple AirPods, i.e., AirPods 1, AirPods 2, and AirPods Pro that won’t play sound.
See also:
AirPods not Charging?
How to fix AIRPODS THAT DO NOT HAVE SOUNDS
Solution #1: Clean your AirPods properly
AirPods are susceptible to dust and dirt from the environment. To clean your AirPods, use a dry, soft, lint-free cloth. To clean the microphone and speaker meshes, which is probably where most of the wax accumulates, it’s good to use a dry cotton swab. You can also remove debris from the meshes with a clean and dry soft-bristled brush. Do not use sharp or abrasive objects.
Solution #2: Update your iPhone
Head over to Settings > General > Software Update. If an update is available, download and install. Wait for the updates to be installed then turn off your device. Wait for a few minutes and turn it back on. Next, connect your AirPods and check if the music is playing.
Solution #3: Check your volume
AirPods not sounding loud? There is a setting on your iPhone that can limit the maximum level of volume that you can hear. Even if your iPhone is set to full volume, you may not be able to hear any sounds if your device has a low volume limit. If you are experiencing AirPods not playing music but connected issue, head over to Settings > Music and then tap on the “Volume Limit” option. Ensure that the limit is set to the maximum.
Solution #4: Connect your AirPods properly
Navigate to the home screen on your iPhone. Hold the case with the AirPods next to your iPhone. If the setup pop-up appear, all you have to do is tap connect. Press “Done” after the AirPods is connected.
Solution #5: Check your AirPods battery level
Check the level of your AirPods’ battery. If it’s low, charge them as soon as possible. Simply put them in the case and let them charge for about 15 minutes.
Solution #6: Turn on Bluetooth
Head over to settings on your iPhone and tap on Bluetooth. Make sure that the Bluetooth is turned on.
Solution #7: Reset your AirPods
AirPods not playing music from iPhone? Well. Put the AirPods in their case and gently close the lids. After a few seconds, flip open the lids. Press the setup button on the back of the case for a few seconds until the light turns white.
Solution #8: Unpair and reconnect your AirPods
Head over to Settings on your iPhone and then tap Bluetooth. Now, tap Forget this Device to unpair them. Pair them again by turning on your Bluetooth.
Solution #9: Turn off and Turn on your iPhone
To do this, head over to Settings > General > Shut Down. Wait a few seconds and turn your iPhone back on
Solution #10: Disable automatic detection
Head over to Settings and tap on Bluetooth. Tap the AirPods menu then toggle off the option that shows “Automatic Ear Detection.”
Solution #11: Make sure your iPhone and AirPods are paired
Some users pair their iPhones with Bluetooth headphones and external speakers etc. with time, these connections might cause some issues, especially when you want to build a connection between your AirPods and iPhone. If your AirPods are not playing audio, disconnect your iPhone from any external speaker or headphone. On your iPhone, head over to settings > Bluetooth. Here, ensure that your AirPads and iPhone are connected.
Solution #12: Reset network settings
If your AirPods are not working, you may want to reset the network settings on your iPhone. This will reset call settings, WI-FI networks, as well as Bluetooth devices. This will resolve most network problems allowing you to hear your AirPods.
Please follow these steps to reset the network settings
- Open the Settings app on your iPhone..
- Now, tap on the option labeled general.
- Scroll down and tap on the button labeled reset and then follow the onscreen instructions.
After resetting, establish a Bluetooth connection between AirPods and iPhone once your device reboots. All the connection problems should then be fixed.
If you are still experiencing AirPods not playing sound issue, then, you may want to contact Apple Support. You can also get a representative through live chat.
See also:
AirPods not connecting?