iPhone 14 Pro Max Cannot Connect to App Store? 13 Fixes

5 Min Read

Is App Store not working on your iPhone 14 Pro Max? Is your iPhone 14 Pro Max not connecting to App Store? I’m sure we’ve all experienced an App Store problem at some point in our lives. No matter what the problem is, rest assured there are solutions. Below, we have listed a bunch of solutions that could potentially fix the problem when iPhone 14 Pro Max cannot connect to App Store.

Note: information in this article apply to iPhone 14, iPhone 14 Plus, iPhone 14 Pro and iPhone 14 Pro Max.

App Store is one of those apps we take for granted, mainly because it simply works as a mediator between users and their precious apps. Hell freezes and the sky falls once you encounter the problem of iPhone 14 Pro Max not connecting to App Store, though. How will you download that new app you have been desperately waiting for? There’s no definite manual for fixing the App Store, but we have put together a set of tips and tricks that will most likely help.

How to Fix an iPhone 14 Pro Max That Cannot Connect to App Store

There are several ways to fix an iPhone 14 Pro Max that cannot connect to App Store. If your iPhone 14 Pro Max won’t open App Store, try these fixes, in this order:

1. Make sure it is a user-end problem

Before you go through a bunch of steps attempting to fix a problem, make sure the problem isn’t with Apple itself. The best way to do this is to visit Apple system status page to see if App Store is down. If the problem is on Apple’s side, then you’ll need to wait for Apple to fix it.

2. Force close the App Store

Sometimes a simple force close is all you need when you have issues with the iPhone 14 Pro Max App Store not working! You can do this by simply swiping up from the bottom of the screen and then swiping up on the App Store on the app switcher. After you quit the App, check if your iPhone 14 Pro Max can now connect to App Store.

3. Toggle airplane mode on and off

I’m not sure how much this one works, but I have heard a lot of people say that switching Airplane Mode on and then off will help the iPhone 14 Pro Max connect to the App Store. Hey, it’s not a complicated process, and it’s safe. Why not try, right?

  1. Access your iPhone’s Control Center by swiping down from the top-right of the screen.
  2. Turn on Airplane mode.
  3. Wait a few seconds.
  4. Tap the icon to turn off Airplane mode.

Try to open the App Store. If your iPhone 14 Pro Max won’t connect to App Store, try the next solution.

4. Toggle Wi-Fi off and on

Just like with Airplane Mode, Wi-Fi could be the reason why your iPhone 14 Pro Max cannot connect to App Store. Not to mention, your network may very well be having simple connection issues. Toggle Wi-Fi on and off, and check if your iPhone 14 Pro Max can connect to App Store.

  1. Bring up your iPhone’s Control Center, as mentioned above.
  2. In the top-left block, check if the Wi-Fi is already switched on and lit up as blue. Tap to turn it off if so
  3. Wait a few seconds.
  4. Tap the icon to turn on your iPhone’s Wi-Fi again.

5. Toggle Your iPhone’s Cellular Data off and on

If you are using cellular data to access the App Store, turning your iPhone’s Cellular data function off and back on may fix the issue you are experiencing. It may seem too simple or easy, but refreshing your cellular data connection could solve the problems you’re having. Try switching mobile data off and on, and see if the problem persists. To do this:

  1. Launch your iPhone’s Control Center, by swiping down from top right of your screen.
  2. In the top-left block, check if the Cellular Data icon (an antenna) is already switched on and lit up as green. Tap to turn it off if so
  3. Wait a few seconds.
  4. Tap the icon to turn on your iPhone’s cellular data again.

6. Restart your router

In some cases, you can fix the problem of iPhone 14 Pro Max not connecting to App Store by simply restarting your router. It might seem silly, but give it a try, and you might affect the Wi-Fi magic enough to get App Store going again. Some routers allow restarts to be triggered through an app, while others may have a physical button. If yours has neither, you can unplug the router’s power source and plug it back in.

7. Restart your iPhone

Something as simple as a reboot might do the trick. We’ve found that doing this will solve iPhone 14 Pro Max not connecting to App Store issue. This will take a minute or two so it’s worth a try.

  1. Open Settings.
  2. Tap General.
  3. Tap Shut Down.
  4. Press the Side button to power your iPhone back on.

8. Check your date and time settings

It may seem like a silly suggestion, but this can often cause many App Store issues. This could be due to Apple’s servers having trouble syncing with your date and time settings. Go back and put them on Set Automatically, if they aren’t. If that isn’t helping, try to set your time and date as exact as possible. Just play around with the time and date settings a bit.

  1. Open Settings.
  2. Tap on General.
  3. Select Date & time.
  4. Toggle the Set automatically toggle to get your time from the internet.

9. Disable your VPN

Plenty of users have reported that their iPhone 14 Pro Max cannot connect to App Store when a VPN is enabled. Have you tried deactivating these (if you are using them)? If you’re using a VPN app, you can go into the app and turn off your secure connection. If you added the VPN manually, you can go into the Settings and turn it off.

  1. Open the Settings app.
  2. Tap on General.
  3. Tap on VPN & Device Management.
  4. Disable any active VPN.

10. Update iOS

Another thing that may help is to download and install the latest version of iOS. The most current version of the software is likely to fix the iPhone 14 Pro Max cannot connect to App Store issue, so it’s useful to keep it updated.

You can update iOS wirelessly by following the steps below:

  1. Start the Settings app.
  2. Select General.
  3. Tap Software update.
  4. If an iOS update is available, tap download and install.

11. Reset all iPhone settings

We’re now coming to slightly more drastic solutions. If your iPhone 14 Pro Max still cannot connect to App Store, then you may need to reset all settings on your device. Doing this won’t erase your data, but it can solve the problem of iPhone 14 Pro Max not connecting to App Store.

  1. Open Settings.
  2. Tap General.
  3. Tap Transfer or Reset iPhone.
  4. Select Reset.
  5. Choose Reset All Settings.

12. Reset your iPhone to factory settings

If all else fails and your iPhone 14 Pro Max cannot connect to app store, wipe your device clean and give it a fresh start. At this point, we have no idea what could be causing your App Store discrepancies, but resetting your iPhone to factory defaults will likely fix most of your issues, as it deletes everything on the device and leaves it the way it was when you turned it on for the very first time. You can perform a factory reset by following the instructions below:

  1. Open Settings.
  2. Tap General.
  3. Tap Transfer or Reset iPhone.
  4. Select Erase All Content and Settings.

13. Get help from Apple

If you tried all these steps and your iPhone 14 Pro Max still cannot connect to App Store, you need help from the experts at Apple. You can get online or phone support at the Apple website, or make an appointment at the Genius Bar at your local Apple Store for in-person help.

Fixed iPhone 14 Pro Max cannot connect to App Store issue

We hope one of these methods fixed your iPhone 14 Pro Max cannot connect to app store issue. If nothing helped, the problem has to run deeper than usual, and you should probably contact Apple Support.

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GeeksModo Staff is a team of iPhone, iPad, Mac and Apple Watch experts led by Moses Johnson. We're passionate about all things Apple!
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