Got a tip for us?

How To Fix iPhone Not Receiving Texts From Android Issue

by Moses Johnson
  • To fix iPhone not receiving text from Android issue, check your cellular reception and make sure you’re not blocking the Android’s phone number.
  • You should also try restarting your iPhone, enabling MMS Messaging, and checking for iOS update.
  • If all else fails, contact your carrier for assistance.

One of the most commonly asked questions on GeeksModo is how to fix the iPhone not receiving texts from Android problem.

Many of our readers ask us why their iPhone is not getting text from Android phones.

In this article, we will show you how to fix the iPhone not receiving text from Android issue so your messages can start coming through again.

Why Your iPhone is Not Getting texts From Android

The most common reason for iPhone not receiving text messages from Android is due to a glitch with your cellular network. This means that when a text message is sent out from an Android phone it may not make it into your iPhone.

It is also possible you’ve blocked the Android phone number and that’s why you’re not getting those texts.

If you have trouble receiving texts from Android users with embedded photos or videos, MMS might be turned off on your iPhone.

Your cellular provider may also be having a problem with their network coverage – maybe their SMS service is down.

With that said, let’s take a look at how to fix the iPhone not receiving text from Android issue.

Fixing iPhone not receiving Texts From Android Issue

Try the suggestions below in this order until your issue is fixed:

1. Toggle Airplane mode

Not getting a text you’re expecting? Perhaps you’re not getting any messages because there’s a glitch with your cellular radio or the wireless software. Turning your phone’s cellular radio off and back on again may resolve the issue. Swipe down from the top right corner of the screen to reveal the control center, then tap Airplane mode to turn it on. Wait a few seconds, then tap it again to re-enable your wireless networks.

2. Make sure you have cellular connectivity

If you’re having trouble getting SMS messages from Android users, remember that these can only arrive via your cellular network — not WiFi. Be sure to check your wireless signal strength in the status bar at the top of the screen, and move outdoors if needed. Toggling Airplane mode can also help reestablish a solid cellular signal.

3. Doublecheck MMS options in Settings

If you have a problem receiving texts from Android users with embedded photos or videos, MMS might be turned off. Here’s how to check:

  1. On your iPhone, open the Settings app,
  2. Scroll down and select Messages.
  3. Make sure MMS Messaging is enabled.

4. Check your blocked contacts

It’s possible that the problem is relatively mundane — you might have blocked the Android contact and that’s why you’re not seeing text messages from that number. Here’s what to do:

  1. Open Settings.
  2. Tap Messages.
  3. Scroll down, and select Blocked Contacts.
  4. If you recognize any names or numbers in the list that you want to hear from again, tap Edit and then the red circle next to each entry.
  5. When you’re finished, tap Done.

5. Update iOS

It’s also possible that there’s a more pervasive problem with your phone, such as a software bug or incompatibility that’s preventing your iPhone from receiving Messages from Android. Check to make sure iOS is up to date and then install any available updates, if needed.

  1. Open Settings.
  2. Go into General.
  3. Tap Software Update.
  4. If an update is available, tap Update Now and follow onscreen instructions.

6. Restart your iPhone

If all else has failed so far, rebooting your iPhone might get your texting working again.

Follow these steps to restart iPhone XR, iPhone 11, iPhone 12, iPhone 13, iPhone 14, or iPhone 15:

  1. Press and hold both the Side button on the right side of the iPhone and any of the volume buttonson the left side. Release the buttons when you see the power off screen.
  2. Drag the power off slider to the right. Doing this will turn off the iPhone.
  3. Wait for at least 30 seconds.
  4. Press the Side button and release it when you see the Apple logo on the startup screen. In a few seconds, your iPhone will turn on.

Follow these steps to restart iPhone SE (2nd generation) and iPhone SE (3rd generation):

  1. Press and hold the Side button until you see the power off screen.
  2. Drag the power off slider to the right. Your iPhone is switched off now.
  3. Wait for at least 30 seconds.
  4. Press and hold the same Side button until you see the startup Apple logo.

7. Check for a carrier settings update

Carriers regularly push out network-specific settings updates meant to solve flaws or ensure compatibility. Normally you’ll be automatically prompted to install these, but if you think you missed one, you can install them manually.

  1. Open Settings.
  2. Tap General.
  3. Tap About. If an update is available, you should see a pop-up in a matter of seconds. It may be worth waiting a minute or two to be sure.

8. Turn Off Message Filtering

iPhones allow you to filter text messages from unknown senders. While this is off by default, you may have accidentally turned it on. If that’s the case, you could be missing text messages from Android numbers you don’t have saved on your phone.

To resolve this, turn off message filtering on your device. You can do this by following the steps below:

  1. Open Settings.
  2. Tap Messages
  3. disable Filter Unknown Senders. You should start receiving text messages again if it was enabled all this time.

Once you turn it off, head to the Messages app to find any unread messages that the filter hid. Filtered messages don’t get deleted. Instead, they get stored in another folder. Once you turn off Message Filtering, you’ll see them in the Messages app.

9. Delete old text messages

When the iPhone’s storage is full, it might not have the room to accommodate incoming messages. If you have a bunch of messages, it might be time to delete some of them to free up some space for new ones.

  1. Start the Messages app on your iPhone.
  2. Tap Edit in the top left corner of the screen.
  3. Tap Select Messages.
  4. Tap on any text message that you don’t need – it will have a checkmark on the left to indicate that you have selected it.
  5. After you’ve selected all the messages you want to remove, tap Delete in the bottom right corner.
  6. Tap Delete to confirm your action.

Quick tip: If you want to keep your old messages but still need to free up space on your iPhone, you can try other methods. For example, you can delete or offload apps you don’t need.

10. Reset your network settings

Sometimes, third-party apps, iOS updates, and bugs can cause your network settings to malfunction. If this happens, you might not receive text messages from Android phones.

Before contacting your carrier, you should try resetting your network settings. Some users reported that this does fix many issues related to your iPhone not receiving texts from Android.

  1. Open Settings.
  2. Go into General.
  3. Scroll down and tap Transfer or Reset iPhone.
  4. Tap Reset.
  5. Select Reset Network Settings and follow onscreen instructions.

11. Contact Your Carrier

If you tried the above fixes and your iPhone still isn’t receiving text messages from Android, it’s time to call your carrier. After all, there are many other ways your carrier can help you. For example, there could be a cell tower outage near you that they can inform you of, or you could have an issue with your account.

If you pay your carrier for service and aren’t receiving text messages from Android, the carrier is responsible for restoring your text messaging. The carrier can verify your plan, check for outages, and try resetting your account if necessary. You may also want to consider trying a new SIM card and see if that helps.

When calling your carrier, just let them know you aren’t receiving text messages from Android. If the carrier can’t help you, consider switching to a different network provider unless you have a carrier-locked phone.

iPhone Not Receiving Texts from Android? There Are Things You Can Do

You could miss important events or updates if your iPhone is not receiving text messages from Android phones. This can be difficult for anybody. Because of this, you’ll want to get this fixed as soon as possible. After all, you might have already missed some important messages and don’t want to miss them anymore.

Luckily, there are several things you can try before contacting your carrier. Sometimes, a simple setting can change whether you receive messages. There are also cases when resetting your network settings fixes your carrier issues, so you don’t need to call and wait.

No matter what the issue with your iPhone is, you have several steps to try, and hopefully, you can get it fixed and start receiving messages from Android again.

Tags: Android, Messages, Text messages
Show Full Article

How to fix iPhone not sending texts to android issue

by GeeksModo Staff
  • If your iPhone is not sending texts to Android phones, there are a number of ways to troubleshoot the problem.
  • Make sure that your iPhone is configured to send SMS and check that the Android’s phone number isn’t registered with Apple’s iMessage system.
An iPhone showing an SMS/MMS message
Photo Credit: Apple

Are you frustrated by your iPhone not sending text to Android?

As an iPhone user, you need to send text messages to your Android friends and family.

In this article, we’ll show you the easy way to fix iPhone not sending text to Android.

Why your iPhone is not sending texts to Android

  • You don’t have an active mobile service plan.
  • There is something wrong with your cellular connection.
  • Your iPhone is not configured to send SMS.
  • The Android’s phone number could be registered with Apple’s iMessage system.

Here are 11 ways to troubleshoot if your iPhone isn’t sending texts to Android phones.

Fixinh iPhone not sending texts to an Android phone

Please try the steps below. Please ensure to check the Messages app after each step to see if texts sending to Android contacts starts working.

1. Make sure Your Mobile Plan is Active

The first thing to check is whether you currently have an active mobile service plan. If you don’t have one, you won’t be able to send texts to Android users.

While the vast majority of phone plans offer standard unlimited texting, you might have exceeded your monthly limit of text messages if you have a limited plan.

In either case, you should contact your network provider to ensure there are no issues with your account services.

2. Check the Number You’re Texting

If you’re trying to send a text message from your iPhone to an Android user, but they aren’t receiving it, the next thing you should do is make sure you’re sending the message to the correct number.

Often, many people tend to ignore small mistakes like this, and mistyping a digit or two of a phone number could be the reason your message isn’t getting delivered.

This should be no problem when you message a contact stored on your iPhone, but it can require care when entering a new number. So take your time when entering numbers.

If you continue to have trouble, contact your intended recipient by other means to confirm the number.

3. Close and reopen the Messages app

Another solution for your iPhone not sending texts to Android phones is to restart the Messages app. Here’s how:

iPhones With Face ID

  1. Swipe up from the bottom of the screen to open the app switcher. You should see all of your apps represented as cards.
  2. Swipe side-to-side through your apps until you find the Messages app.
  3. Swipe Messages up and off the top of the screen to close it.
  4. Tap the app icon to reopen it.

iPhones Without Face ID

  1. Double-press the Home button. This starts the app switcher, where you should see all of your apps represented as cards.
  2. Swipe side-to-side through your apps until you find the Messages app.
  3. Swipe Messages up and off the top of the screen to close it.
  4. Tap the app icon to reopen it.

4. Configure your iPhone to send SMS messages

You won’t be able to send text to Android if you haven’t enabled the Send as SMS option on your iPhone. So, turn it on to send SMS to Android from your iPhone. Here’s how:

  1. Open the Settings app.
  2. Scroll down and then tap Messages.
  3. Turn on Send as SMS by swiping the button to the right.

5. Toggle Airplane mode

One of the most common reasons iPhone can’t send text to Android is because of a glitch with your cellular connection. You can generally fix this by toggling it off and then back on again. To do this, enable and disable Airplane Mode. You can toggle your iPhone’s Airplane Mode on and off from the Control Center.

  1. To reveal the Control Center on iPhone with Face ID, swipe down from the top right corner of the screen. If you’re on iPhone without Face ID, swipe up from the bottom of the screen.
  2. Tap on the Airplane Mode icon, which is represented by a plane inside a circle. When the icon is orange, Airplane Mode is enabled; when it’s grayed out, it’s disabled.

Quick tip: You can also turn Airplane Mode on or off by opening the Settings app and tapping the toggle for Airplane Mode.

6. Restart the iPhone

Sometimes, the problem is related to a software problem on your iPhone, but toggling Airplane mode didn’t do the trick.

In a situation like this, try turning your iPhone off, wait a minute, and then turn it back on again. Restarting the phone can flush out any misbehaving software or corrupted data and restore it to full operation.

iPhones with Face ID

  1. Press and hold down the side button and either the volume up button or volume down button.
  2. When the power slider appears, swipe the power button inside it to the right.
  3. After the iPhone has completely shut down, press and hold the side button again until the Apple logo appears.

iPhones without Face ID

  1. Press and hold down the side button.
  2. When the power slider appears, swipe the power button inside it to the right.
  3. After the iPhone has completely shut down, press and hold the side button again until the Apple logo appears.

7. Ask the Android owner to deregister iMessage

This problem can catch a lot of people off-guard. If the Android user previously had an iPhone and transferred the SIM card to an Android without changing the phone number, that phone number may still be registered as an iPhone in Apple’s database, and so when iPhone users text a number that’s still in the iMessage system, the text goes to iMessage and can’t be delivered to the Android phone. The solution? Ask the Android user to deregister his or her phone number from Apple’s iMessage system.

8. Check for iOS updates

You should always keep your iPhone updated with the latest version of iOS. New updates for iOS can iron out software issues and bugs. So if your iPhone still can’t send text messages to Android, it’s a good idea to update.

To update, you need to have your iPhone connected to a Wi-Fi network and a power source. You should then do the following:

  1. Open the Settings app on your iPhone.
  2. Tap General.
  3. Tap Software Update.
  4. At this point, your iPhone will check if an update is available. When one is found, tap Update Now.

9. Check for a carrier settings update

Carrier settings update may potentially fix this problem, so see if there is any pending update that need to be installed. Here’s how:

  1. Connect to a cell phone or Wi-Fi network of your choice.
  2. Open the Settings app on your iPhone.
  3. Tap General.
  4. Tap About. Should an update be available, you’ll be able to do so from this screen.

10. Reset your network settings

You shouldn’t take resetting your iPhone’s network settings too lightly. Network settings save data such as Wi-Fi networks and passwords, so it isn’t ideal to erase them.

That said, it’s worth doing if you’ve tried everything above and your iPhone still won’t send text messages to Android phones.

  1. Open the Settings app on your iPhone.
  2. Tap General.
  3. Select Transfer or Reset iPhone at the bottom.
  4. Tap Reset.
  5. In the menu that appears, tap Reset Network Settings.

11. Contact your carrier network or Apple Support

If your iPhone still won’t send SMS to Android after all this, your last option is to contact your carrier. Try calling the customer service line. If they can’t help you, it’s likely a hardware issue, and you should contact Apple or an authorized service provider for expert assistance.

Depending on your location, you can book an Apple Store appointment at a Genius Bar. You may have to eventually replace the iPhone, but that should be the last case scenario.

Fix Your iPhone Messaging Issues

Congratulations, you’ve fixed iPhone not sending texts to android issue.

If you’ve tried everything we listed above but your iPhone still can’t send text messages to Android, it might be time to get another device.

Tags: Android, Messages, Text messages
Show Full Article

What to do when iMessage won’t activate on your iPhone (2025)

by Kevin Hollington

If you are seeing an error message suggesting that iMessage on your iPhone is “Waiting for activation” or “Activation unsuccessful”, we have the solution here.

If you see any of the following error messages you may need to activate iMessage again. This may be the case if you have recently changed network supplier or got a new iPhone.

  • Waiting for activation
  • Activation unsuccessful
  • An error occurred during activation
  • Could not sign in, please check your network connection

If you are having this problem, you won’t be able to send or receive iMessages on your iPhone. This is because this error prevents iMessage activation and you need to activate iMessage before using it. In general, activation is usually a very simple process. However, if you are seeing an error message suggesting that iMessage on your iPhone is “Waiting for activation” or “Activation unsuccessful”, we have the solution here.

Here’s what to do if you aren’t able to send text messages because iMessages isn’t activated.

How to fix iMessage activation problems on iPhone

1. Make sure that you’re connected to the internet

You can’t activate iMessage if your iPhone can’t reach the activation servers. To check if your iPhone is connected to the internet, open Safari and visit GeeksModo.com. If our website doesn’t load, you’ve found the culprit. Here’s what to do:

  • Turn on Airplane Mode, wait 10 seconds, and then turn it off (Settings > Airplane Mode)
  • If you are using a VPN service, disable it and try again (Settings > VPN)
  • Restart your iPhone (Settings > General > Shut Down)
  • Restart your Wi-Fi modem/router by unplugging it from the power outlet and then plugging it in again.
  • And if your issue persists, you may want to reset your iPhone’s network settings. Please note that when you reset your network settings, your Wi-Fi, Bluetooth or cellular settings will be erased. For example, your Wi-Fi passwords will be deleted. Go to Settings > General > Transfer or Reset iPhone > Reset and then tap Reset Network Settings.

2. Check that your time and date are correct

If the time and date on your iPhone are incorrect, it can mess with your connection to Apple’s servers. Please ensure that the date and time settings on iPhone are set correctly for your time zone. Here’s how to check:

  1. Launch the Settings app and tap General.
  2. Tap Date & Time.
  3. If Date & Time are incorrect, change them.
  4. Also, make sure that the Set Automatically button is toggled on. If it’s not, swipe it to the right and restart your iPhone.

Once the iPhone restarts, check iMessage.

3. Update your iPhone

Make sure your iPhone is running the latest version of iOs. Here’s how to check:

  1. Launch the Settings app and tap General.
  2. Tap Software Update.
  3. If an update is available, tap Update Now unfollowed the on screen instructions.

4. Turn iMessage Off, Reboot, And Then Back On

If you are still having this problem, turn off iMessage, restart your iPhone and then turn iMessage on again. Here is how:

  1. Launchthe the Settings app and tap Messages.
  2. Tap the button next to iMessage to turn iMessage off.
  3. Once I message a standoff, restart your iPhone.
  4. Now go back to Settings > Messages and turn on iMessage.
  5. You may have to wait a while while iMessage is activated This can take up to 24 hours.

5. Sign out and back into your Apple ID

iMessage is connected to your Apple ID account; this account is used to access iCloud and other Apple services that require ID. Refreshing your iPhone’s Apple ID might fix the issue.

  1. Launch the Settings app and tap your name at the top of the page.
  2. Scroll to the bottom of the page and tap Sign Out. You might have to enter your password to fully log out.
  3. Once you’re signed out, restart your iPhone.
  4. When it starts back up, return to the Settings app and sign back into your Apple ID.
  5. Again, you may have to wait up to 24 hours for iMessage to activate.

6. Check Apple’s server status page

When iMessage "activate," what it’s really doing is contacting Apple’s servers to see if you’re using a legitimate Apple ID. So if Apple’s servers aren’t working, your apps can’t activate. You can find out if iMessage servers are down. Here is how:

  • Launch Safari and visit Apple’s System Status page.
  • Locate iMessage in the list of services.
  • If you see a green circle next to it, iMessage servers are up and running.
  • If the dot is yellow or red instead, the iMessage servers are having issues. If that’s the case, just wait for Apple to repair the servers.

7. Factory reset your iPhone

Now that you’ve ensured all the most basic settings are properly configured, if iMessage still isn’t turning on, try resetting your iPhone. This can flush out any corrupted data, crashed apps and other digital debris.

  1. Open Settings.
  2. Tap General.
  3. Tap Transfer or Reset iPhone.
  4. Tap Erase all Content and Settings.

8. Contact your carrier

If you have tried all the steps above and you’re still getting an error message saying “Activation unsuccessful. Turn on iMessage to try again”, it could be that iMessage is failing to send that important activation SMS. Contact your carrier and make sure you’re able to send and receive SMS messages.

Once you’re able to send and receive SMS messages, you might get a pop-up that says "Your carrier may charge for SMS messages used to activate FaceTime and iMessage."

If so, tap OK.

Now wait and see if the iMessage will activate on your iPhone.

9. Contact Apple Support

If none of those troubleshooting steps solved the problem, you should contact Apple support for assistance.

Tag: iMessage
Show Full Article

How to identify a fake or counterfeit Magic Trackpad

by Moses Johnson

How can you tell fake Magic Trackpad from the real thing? Are you perhaps using fake Magic trackpad without knowing? Here’s how to find out.

  • The best way to tell if your Magic Trackpad is fake is by entering its serial number into Apple’s "Check Coverage" website.
  • This website will tell you if the Magic Trackpad is registered in Apple’s system, which all real Magic Trackpads are.
  • You should also look for typos on the packaging and material of the accessory, and check if it connects with your Mac in the right way.

Magic Trackpad is wireless and rechargeable, and it includes the full range of Multi-Touch gestures and Force Touch technology. Sensors underneath the trackpad surface detect subtle differences in the amount of pressure you apply, bringing more functionality to your fingertips and enabling a deeper connection to your content. It features a large edge-to-edge glass surface area, making scrolling and swiping through your favorite content more productive and comfortable than ever.

Magic Trackpad pairs automatically with your Mac, so you can get to work right away. The rechargeable battery will power it for about a month or more between charges, and it also includes a woven USB-C to Lightning Cable that lets you pair and charge by connecting to a USB-C port on your Mac.

Here are some tips on how to check if your Magic Trackpad is real.

How to tell a fake Magic Trackpad: Inspect the box and packaging

Fake Magic Trackpad boxes are often poorly made, with typos and grammatical errors. The packaging may also be missing important information, such as the serial number and model number.

How to know if Magic Trackpad is fake: Check the Design

The design of the Magic Trackpad can also signal to you whether it’s fake or genuine. You can compare the design of the Magic Trackpad in your hand with the one on the image provided below, and if you notice any extra ports, buttons, or shape differences, you’re holding a fake.

Magic Trackpad in White showing its large edge-to-edge glass surface area for easier scrolling and swiping.  

How to spot a fake Magic Trackpad: Try Charging it

When you connect your Magic Trackpad 2 to your Mac, it automatically charges. If it doesn’t get any power, it might be a fake.

How to Tell If Magic Trackpad is Fake: Check the Serial Number

The most foolproof way to tell if Magic Trackpad is fake is to go directly to the source: Apple. Apple has an online to check a product’s warranty status. Just enter the Magic Trackpad’ serial number and, if you find it there, it’s the real deal. If you don’t, you’ve spotted fake Magic Trackpad. Here’s what to do:

  1. In your web browser, go to Apple’s coverage checking tool.
  2. Find your Magic Trackpad’ serial number: The serial number of your Magic Trackpad is on the bottom surface of the device, along with other markings. It’s a string of 17 letters and numbers.
  3. Enter the serial number, the CAPTCHA and click Continue.
  4. If the tool returns information for that serial number (especially a valid purchased date), the Magic Trackpad is real.

How to Know If Magic Trackpad is Real: Try to Pair it

Another reliable way to tell if Magic Trackpad is fake is by doing something only authentic Magic Trackpad can do.

  • Connect the Magic Trackpad to your Mac using the cable provided with your accessory.
  • Slide the switch on your Magic Trackpad to on, so that the green is visible. Your Magic Trackpad then pairs with your Mac. That means your Magic Trackpad is the real thing.
  • After the Magic Trackpad is paired with your Mac, you can disconnect the cable and use the accessory wirelessly.
  • Your Magic Trackpad automatically connects to your Mac when Bluetooth is turned on. That means your Magic Trackpad is genuine.
  • If you follow these steps but your accessory doesn’t pair with your Mac, we’re sorry to tell you, but your Magic Trackpad is probably fake.

How to Spot Fake Magic Trackpad: bonus tips

Here are some additional tips to help you avoid buying a fake Magic Trackpad:

Only buy from trusted sellers

Avoid buying Magic Trackpad from online marketplaces or unknown retailers.

Be wary of low prices

The retail price for Magic Trackpad is $129.00. If Magic Trackpad is being offered at a significantly lower price than retail, it is likely a fake.

Do your research

Before you buy a Magic Trackpad, read reviews and compare prices from different sellers.

Tags: Fakes, Magic Trackpad
Show Full Article

How to spot a fake Apple Magic Mouse from a real one

by Dave Johnson

How can you tell fake Magic Mouse from the real thing? Are you perhaps using fake Magic Mouse without knowing? Here’s how to find out.

  • The most foolproof way to know if Magic Mouse is genuine or fake is to go directly to the source: Apple. Apple has an online to check a product’s warranty status. Just enter the Magic Mouse serial number and, if you find it there, it’s genuine. If you don’t, you’ve spotted fake Magic Mouse.
  • You should also look for typos on the packaging and material of the accessory, and check if it connects to your Mac in the right way.

Magic Mouse is wireless and rechargeable, with an optimized foot design that lets it glide smoothly across your desk. The Multi-Touch surface allows you to perform simple gestures such as swiping between web pages and scrolling through documents.

The rechargeable battery will power your Magic Mouse for about a month or more between charges. It’s ready to go right out of the box and pairs automatically with your Mac, and it includes a woven USB-C to Lightning Cable that lets you pair and charge by connecting to a USB-C port on your Mac.

Magic Mouse is a common targets for counterfeiters and some of them look exactly like the real thing — but they never work like it. Here’s how to be sure you’re getting the genuine article.

How to Tell If Magic Mouse is Fake by inspecting the packaging

Although scammers have become quite smart these days, they still make mistakes, which can help you spot fake Magic Mouse. Carefully look at the packaging of the Magic Mouse box, and if you notice spelling mistakes, double spaces, printing issues, and pixelation in photos, then the Magic Mouse isn’t genuine. Even the quality of the packaging material itself can reveal if it’s a fake. Apple pays really close attention to the packaging, so a subpar experience is a good sign of a fake.

How to tell if Apple magic mouse is fake by inspecting the mouse

The design of the Magic Mouse can also signal to you whether it’s fake or genuine. You can compare the design of the Magic Mouse in your hand with the one on the image provided below, and if you notice any extra ports, buttons, or shape differences, you’re holding a fake.

Magic Mouse in White, showing its curved design and Multi-Touch Surface.  

How to Tell If Magic Mouse is Fake by checking the Serial Number

If you’re unsure about the authenticity of a Magic Mouse, you can check its serial number to confirm it.

Apple runs a website that lets users check if their products are still under warranty. This is great for checking real products, of course, but it also has the added benefit of telling you when you’re using a fake product.

To use the site, you’ll just need your Magic Mouse serial number.

  • Find the serial number of your Magic Mouse. You can find it on the bottom surface of the Magic Mouse, along with other markings. It’s a string of 17 letters and numbers.
  • Once you’ve obtained the serial number of the Magic Mouse, head over to checkcoverage.apple.com. This webpage will show the relevant warranty and additional coverage details of the Magic Mouse. If your Magic Mouse is genuine, you’ll see proper results. If it’s fake, the website will throw up an error message.

Online purchases

If you’re ordering your Magic Mouse online, you won’t get your hands on it until it’s delivered. So you can check for a few things before placing the order to safeguard your money. Check seller reviews, read user reviews on the listing, and avoid suspiciously good deals. It’s also always better to buy from the Apple Online Store or reputed sellers from Amazon and other popular e-commerce websites.

The bottom line: Don’t act fast

While buying directly from Apple is the safest way to avoid counterfeit Magic Mouse, that’s not always an option for everyone. So, if you’re buying your Magic Mouse from another retailer or as a second-hand unit, make sure you properly inspect it, try to connect it to your Mac, verify the serial number on Apple’s website, and pretty much go through all the steps we listed above. Ultimately, you wouldn’t want to spend cash on a fake product, and scammers can’t mimic every Magic Mouse characteristic. So, if you’re dealing with a fake, then you’re bound to find one flaw or another, assuming you inspect and test it thoroughly. Once you’re confident that the product is real, then proceed to buy it.

Tag: Fakes
Show Full Article

Is your iPhone speaker muffled on calls? Here’s the real fix

by Dave Johnson

In this tutorial, we’ll share some troubleshooting tips to follow if the iPhone speaker sounds muffled on calls.

There are myriad reasons why your iPhone sounds muffled during phone calls. We’ll try to cover a few main aspects of why this happens, and then we’ll give you some tips on how to troubleshoot.

Why does my iPhone speaker sound muffled during calls?

Here are some reasons your iPhone speaker sound muffled when you call someone:

  • Dust may be obstructing the earpiece.
  • Your case may be obstructing the earpiece.
  • Your iPhone’s earpiece is damaged.
  • Poor cell reception

What to do if your iPhone speaker sounds muffled on calls

Clean iPhone earpiece

If you use your iPhone in a dirty environment, check the earpiece for obstructions like dirt and grime. These things can easily get into the speaker grille of your iPhone and muffle sounds on calls. One of the key indicators of a problem like this is when the caller’s voice is distorted or muffled rather than clear, and you don’t have a case on.

If necessary, carefully use a small, dry soft-bristled brush to clear away any lint, dirt, or grime around the earpiece.

Take off iPhone case

Some protective cases that you use with your iPhone may obstruct the sound and give it the effect of playing sound underwater since the sound waves have nowhere to go. Some highly protective cases are known for causing muffling during calls because you trade off your user experience for protection but never rule out that your case could be the problem.

To see if your case is causing the problem, remove it and then make a phone call again. If it still sounds muffled or distorted, then the dust idea above may be your culprit rather than the case itself. If this is the case, you either need to find a new brand or go caseless.

Move to an area with better cell reception

If the sound is muffled or crackles when you’re on a phone call, it could be because of poor cell reception. You can try calling later or move to an open area with a better cell signal. If you’re in an open area and still can’t get good reception, try moving away from tall buildings, trees, and anything else that could cause interference. If you’re in a rural area, try moving to a higher elevation.

Turn your iPhone off and on again

Restarting your device is a simple and effective way to fix common issues without much trouble. If your speaker sounds muffled on calls even after trying the above solutions, turn off your iPhone and turn it back on after a minute to restart it.

Update to the latest version of iOS

By this point, one or more of the above solutions should have fixed your iPhone sound muffled on calls. But in case you’re still having problems, make sure your iPhone is running on the latest iOS. To do that, go to Settings > General > Software Update.

Use headsets

If iPhone sounds muffled on calls with the built-in speaker after trying all of the above steps, try using the headsets. If you are able to hear the caller clearly via the headset when a headset is connected, there could be a problem with your earpiece.

If you believe an issue is tied to the earpiece, then you will most likely have to visit an Apple Store to have your speaker serviced. If your iPhone is under warranty, it should be replaced for free. Otherwise, you may be facing a bench and labor charge.

Reset Network Settings

The last method you can try is to reset the network settings on your iPhone. This deletes network-related data and returns the settings to its default state. Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings.

Tag: Calls
Show Full Article

Why can’t anyone hear me when I call on my iPhone? Know here

by Moses Johnson
  • If people can’t hear you on your iPhone during phone or FaceTime calls, they are simple steps you can take to troubleshoot the problem.
  • The first step to fixing the problem is identifying the cause.
  • Then, you can take steps to troubleshoot.

Why can’t anyone hear me when I call on my iPhone?

poor cell reception

It’s possible you are going through an area with poor cell reception. For example, if people can’t hear you when you call on your iPhone while you are inside your home or office, but can hear you whenever you go outside, there’s a good chance the building is impeding your signal.

It’s also common that crowds such as concerts, music festivals, or even downtown areas with major events in town can create stress on the wireless towers, limiting the cell signal on your iPhone.

Your iPhone microphone is malfunctioning

If people can’t hear you when you call on your iPhone, your iPhone’s microphones may be malfunctioning. For example, if your iPhone’s microphone is covered or dirty, people will have trouble hearing you during phone or FaceTime calls.

How do I fix my iPhone when people can’t hear me when i call?

Move to a location with a better cell signal

If people can’t hear you when you make a phone call on your iPhone, move to an open area with a better cell signal and then dial again. If you’re in an open area and still can’t get good reception, try moving away from tall buildings, trees, and anything else that could cause interference. If you’re in a rural area, try moving to a higher elevation.

Perform a signal refresh

Typically, your iPhone requires a simple signal refresh when it’s fighting to establish a stable connection from a nearby cell tower. There’s no need to stress; this process is easy. All you need to do is shut down your iPhone entirely and then start it back up. Here’s how:

  • iPhone X, 11, 12, 13, 14, or 15, : Press and hold the side button and the volume down (or up) button together until the “slide to power off” screen appears. Drag the slider to turn off the iPhone. Wait 30 seconds. Then press and hold the side button until you see the Apple logo.
  • Other iPhone with a Home button models: Press and hold the power button (sleep/wake button, it can be on the top or right side) until the power off slider appears. Move the slider from left to right. Then wait for your iPhone to turn off. And press and hold the power button until the Apple logo appears.

Check for iOS update

If you are running an older version of iOS, you should update to the latest version. Perhaps, the new updates may include a fix for a bug involving this problem. You can update your iPhone by going to Settings > General > Software Update. This will check for updates. And if there is an update, follow the onscreen instructions to complete the update process.

Disconnect any audio accessories

It’s possible that your iPhone is trying to use the microphone in an accessory like a headphone, earbuds, or portable speaker rather than the mic built into the iPhone, and that’s why people can’t hear you on calls. The easiest way to eliminate this possibility is to make sure that your phone is not connected to a wired or wireless headset.

  • Unplug any accessory connected to your iPhone.
  • Swipe down from the top right corner of the screen to bring up the Control Center and then tap the Bluetooth icon to temporarily disable the Bluetooth radio on your iPhone.

Check for coverage issues in your area

Of course, it could be nothing to do with you at all. So before you drive yourself nuts trying all these steps, reach out to your carrier and ask if there are any coverage issues such as a downed tower or one under maintenance in your immediate area. You could also try your carrier’s Twitter account to see if others are experiencing similar issues.

Make sure your microphone isn’t blocked

Ensure that your iPhone’s microphone is not covered or dirty. Here is what you can do:

  • Try removing the phone case to see if that helps improve call quality.
  • Clear any debrCs from the openings of your iPhone. Use a compressed air can to blow air carefully into the microphone. This will remove any small debris that may be blocking the sound.
  • Make sure that your fingers don’t block the microphone when you’re on a call.

Test the microphone

Sometimes, your iPhone microphones can be at fault, so test them to see if they are working properly.

Test the microphone for phone and FaceTime calls: Open the Voice Memos app and record a short memo, talking into the microphone at the bottom. Play it back and see if it sounds clear.

If the audio is unclear, it’s likely you have a hardware problem with your iPhone, so contact Apple’s customer support for additional service.

Test the speakerphone mic. Open the Camera app and record a selfie video while speaking into the mic at the top of the iPhone. Play it back and see if it sounds clear.

If the audio is unclear, it’s likely you have a hardware problem with your iPhone, so contact Apple’s customer support for additional service.

Reset your network settings

If you are still experiencing this problem, try resetting your network settings. Note that by doing so, you’re also resetting Wi-Fi networks and passwords, cellular settings, and VPN and APN settings, so you’ll have to re-enter any previously stored Wi-Fi passwords.

  1. Open the Settings app and tap General.
  2. Tap Transfer or Reset iPhone.
  3. Tap Reset.
  4. In the pop-up menu, tap Reset Network Settings and then confirm this is what you want to do.

Contact Apple support

If all else fails, contact Apple Support to figure out the problem.

Tag: Calls
Show Full Article

Why is my iPhone not ringing when someone calls? 7 reasons

by Dave Johnson

If you’re iPhone doesn’t ring, there are a few reasons that might be happening — and a few tactics you can try to get things back where they should be. There is probably nothing wrong with your iPhone’s speaker and hardware. However, with so many settings and features, your iPhone may not be ringing due to your settings. For example, you may have set your iPhone to vibrate only or silent mode, or you may have turned on Do Not Disturb. In this article, I’ll explain why your iPhone won’t ring and I’ll show you exactly how to fix it. These tips will help you regardless of the call type, such as regular calls, WhatsApp, Skype, Instagram and so on.

Your iPhone’s mute switch is on

Most of the time, the reason your iPhone isn’t ringing for incoming calls is that mute switch is on. Make sure your iPhone’s mute switch isn’t on. On most iPhones Apple refers to this as the “ring/silent” switch, and on the iPhone 15 Pro and Pro Max, mute is one of the possible functions for the Action button. Needless to say though if the mute toggle is on, your phone is only going to vibrate for incoming calls, not ring.

To fix this, put your phone back in Ring mode by pressing the Ring/Silent switch towards the screen. You’ll find this switch on the top-left side of your iPhone, above the volume buttons.

When in Ring mode, the slider will be closer to your iPhone’s screen. In Silent mode, it displays an orange strip.

You can bring an iPhone 15 Pro out of silent mode by going to Settings > Sounds & Haptics, then turning off Silent mode.

The ringer volume level is all the way down

If your ringtone volume is too low, you may not hear a call coming in if your iPhone is in your bag. So, it may appear that your iPhone didn’t ring at all.

If the volume is too low to hear it ringing when a call comes in, you’ll want to make your iPhone louder. Open the Settings app, tap Sound & Haptics, and then drag the Ringtone and Alert Volume slider until it’s loud enough to be heard.

Silence Unknown Callers is turned on

If your iPhone is not ringing for calls made by callers who are not in your contact list (or from a number you have not called), this is the reason.

If you want your iPhone to ring for all calls, open the Settings app and tap Phone. Tap Silence Unknown Callers and then, on the Silence Unknown Callers page, swipe the button to the left to turn it off.

Call Forwarding is turned on

Another possible reason is that you turned on call forwarding on your iPhone. When call forwarding is enabled, your iPhone won’t ring when you receive a call, and the call will be directly sent to the forwarded number.

It’s easy to check to see if you have set up call forwarding on your iPhone and to turn it off. Open the Settings app and tap Phone. Tap Call Forwarding, and then turn off Call Forwarding by swiping the button to the left.

Focus mode is enabled

If Focus Mode is enabled, your iPhone won’t ring when you get a call. Focus feature is designed to silence calls, alerts, and notifications on your iPhone.

To check if you have Do Not Disturb or Focus turned on, swipe down from the top-right corner of your iPhone’s screen to open the Control Center. There, look at the rectangle next to your brightness controls — if it says Do Not Disturb, Driving, Sleep, or something similar, it’s turned on. Tap this button to disable your Do Not Disturb or Focus mode.

Auto-Answer Calls is turned on

Auto-Answer Calls is an accessibility feature that may cause your iPhone to not ring. Open the Settings app and tap Accessibility. Tap Touch followed by Call Audio Routing and ensure that Auto-Answer Calls is off with the button swiped to the left.

Communication Limits is enabled

One reason why you have an iPhone ringing problem may be because you’ve set up Communication Limits in Screen Time. You can set communication limits based on your contacts.

It’s easy to check to see if you have set up Communication Limits on your iPhone and to turn it off. Open the Settings app and tap Screen Time. Tap Communication Limits and check Everyone for During Screen Time and During Downtime.

Tag: Sound
Show Full Article

What to Do When Missed Call Notifications Won’t Go Away on iPhone

by Dave Johnson

You may not answer all of the calls you receive. Sometimes, you may want the call to go to voicemail, or sometimes you are too busy to talk. Your iPhone records these calls, and missed call notifications appear as a reminder to check for missed calls.

A missed call notification is a visual alert that notifies you when you’ve received a call but didn’t answer it. This notification serves as a reminder to check your recent calls and see who attempted to contact you to ensure that you never let an important call go unnoticed.

These missed call notifications stay on your phone until you view or clear them. On your iPhone, for instance, you might see the missed call notification on your Lock Screen, in the Notification Center, in the recent calls list, or as a badge on the Phone app icon. Once you check your missed calls or open the Phone app, these notifications are usually cleared. You can also clear them manually if needed.

Some users’ missed call notifications won’t go away even after they clear or acknowledge them. If you’re are also having this issue, you can try the following:

How to clear stuck missed call notifications on iPhone

Update

Ensure that your iPhone has the latest version of iOS. Updating may get rid of missed call icon on your iPhone. It is easy to check for updates. Go to Settings > General > Software Update to check for updates. If there is an update, follow the on-screen instructions to update.

Check voicemail

Some missed call notifications may not disappear until you check the associated call’s voicemail. Listen to your voicemail and see if the notification clears.

Restart

Restart your iPhone by following these steps:

  • Disable notifications. Go to Settings > Phone > Notifications and turn off Allow Notifications. If missed call badge won’t go away on third-party apps, then turn off their notifications, too. If, for example, WhatsApp missed call notifications are stuck, then turn off WhatsApp notifications.
  • Restart your iPhone.
  • Turn Notifications back on.

Reset all settings

Reset all settings on your iPhone. Doing so won’t erase your content, like photos, apps, or personal data. However, it will reset system settings to their default values. These system settings include Wi-Fi, Bluetooth and more. On your iPhone, go to Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings and then follow the onscreen instructions.

Tag: Missed call. Phone
Show Full Article

iPhone speakerphone not working during calls? How to fix it!

by Dave Johnson

The iPhone includes several phone call options such as the ability to mute a call, place a person on hold or add another caller. The call interface also lets you activate the speakerphone. Once activated, your call transmits to your iPhone’s external speaker, greatly increasing the call’s volume. This comes in handy when you need to talk hands-free or additional people need to hear the call. If your iPhone doesn’t switch to speakerphone when you press the speaker button during a phone call, then it’s time to troubleshoot. In this article, I’ll explain why speakerphone is not working on your iPhone and show you how to fix the problem for good!

Why is my iPhone speakerphone not working during calls?

Software glitch

A lot of the time, a minor software glitch is the reason why speakerphone is not working on your iPhone. Thankfully, most software problems can be fixed at home. Unfortunately, the hardware is a different story.

Hardware problem

The iPhone speaker is one of the most damage-prone components on iPhones. Speakers make sound waves when a very thin piece of material vibrates very, very quickly. If the material is damaged in any way, your iPhone speakerphone can stop working entirely.

How do I fix my iPhone speakerphone?

Verify that your iPhone speakerphone is not working

Start by making sure your iPhone loud speaker is not working during calls.

  1. Make or accept a phone call on your iPhone. The call options open on the screen.
  2. Tap the "Speaker" icon to activate speakerphone. If the speaker is not available, tap Hide button.
  3. When you tap the speaker icon, does the audio still play through the earpiece, or does it disappear entirely?
    • If the audio disappears entirely, that means there’s probably an issue with your iPhone’s speaker and you should take a look at our article on how to fix iPhone speaker issues.
    • If audio still plays through the earpiece after you tap the speaker icon, then there’s probably a software issue causing the problem. The steps below will help you troubleshoot a software problem on your iPhone.
  4. If iPhone loudspeaker volume is low, follow the steps above and press the volume up button to increase the volume.

Close And Reopen The Phone App

It’s possible that speakerphone is not working on your iPhone because the phone app is experiencing a minor glitch. Closing and reopening the Phone app allows it to "shut down" and start again, which can sometimes fix a software glitch.

To close the Phone app, double-press the Home button. If your iPhone doesn’t have a Home button, swipe up from the bottom of the screen to the center of the screen.

This opens App Switcher, which displays all the apps currently running on your iPhone. Use your finger to swipe up on the Phone app. You’ll know the Phone app is closed when it no longer appears in the App Switcher.

Restart your iPhone

If the software is malfunctioning, your iPhone may not be sending the proper signals to the speaker, so the speakerphone doesn’t work at all. Restarting your iPhone will shut down all of its programs and functions normally, which can usually resolve minor software problems.

The process for restarting your iPhone depends on which model you have:

  • iPhone 8 and earlier models: Press and hold down the power button until you see _slide to power off _appear on the display. Swipe the power icon from left to right to shut down your iPhone. Wait a few seconds, then press and hold the power button again to turn your iPhone back on.
  • iPhone X and later models: Simultaneously press and hold either volume button and the side button until slide to power off appears on the display. Then, swipe the power icon left to right to turn off your iPhone. To turn your iPhone back on, press and hold the side button until the Apple logo appears.

Check for software updates

If you’re not running the latest version of iOS, it could be the reason why your iPhone speakerphone is not working during calls. Software updates might not seem important when your phone is functioning properly, but they help prevent a host of problems and even improve performance.

Here’s how to check for an update on your iPhone and install it:

  1. Open the Settings app on your iPhone.
  2. Tap on General.
  3. Tap on Software Update. Your iPhone will now start searching for the latest iOS update.
  4. If an update is available, tap Update Now.

Take your iPhone in for service

If you still can’t get your iPhone speakerphone to work, it’s pretty likely that your phone has a hardware problem. You should contact Apple or go to an Apple store for service.

Tag: Speaker
Show Full Article