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iPhone Text Messages Disappear from Inbox? Fix it Here

by GeeksModo Staff

Though not a common issue for iPhone users, it can be very frustrating to find iPhone deleting messages from the inbox by itself. At times, iPhone text messages disappear from inbox after iOS software updates or after a restart, but there are also situations where iPhone text messages just disappear from iPhone suddenly. More specifically, here are some issues that users are having:

  • The Messages app is only showing a blank, white screen, meaning all messages (text – SMS- and iMessages) seem to have disappeared and gone; however still red number badge indicates that there are some new messages.
  • Unable to send and receive new messages.
  • The send (green or blue) arrow button is not working.
  • Text message notifications and previews on the lock screen seem to be working.

The good news is that, if you have
made a backup for your iPhone
before, you can easily recover disappeared iPhone messages by
restoring your iPhone from iTunes backup
or from iCloud backup.

See also:
Cannot Send or Receive Messages on Your Mac? Fix

In this article, we’ll explain exactly what to do if you find iPhone deleting messages by itself. We will also explain why iPhone text messages disappear from inbox which will help to stop it from happening in the future.

How to fix when text messages disappeared from iPhone or iPad

Try these fixes if the Messages app stops responding, or you encounter a problem while trying to access your messages. After each step, please check to see if your problem is fixed.

  1. Restart your iPhone. To do this, head over to Settings > General > Shut Down (iOS 11 or higher)
  2. Force restart your device. Here is how to hard reset your iPhone:
    • If you own iPhone 8, iPhone X/ XR/XS(Max), or iPhone 11/11 Pro(Max), quickly press and release the Volume Up button, quickly press and release the Volume Down button, then press and hold the Side button until you see the Apple logo.
    • If you own iPhone 7, iPhone 6 or earlier, hold down the Side button and Home button together, then release when the Apple logo appears.
  3. Turn on Airplane mode and wait about 20 seconds and turn it back off.
  4. Head over to Settings > Messages > Keep Messages and select 30 days. Please note, this option will delete your old messages. Consider skipping this if you do not want that and tap Delete.
  5. Head over to Settings > Messages and turn off iMessage and then MMS Messaging and wait for about 20 seconds and turn them back on.
  6. Update your iPhone to the latest version of iOS. To do this, head over to Settings  >  General > Software Update.
  7. Factory Reset your iPhone and restore from a recent backup file to fix your issue. Before you jump into it, ensure that you have a backup file. To check this, head over to Settings > [Your Name] > iCloud > Storage > Manage Storage > Back ups, to view all of your backups.
  8. If you do not have any back up, you may want to back up your iPhone. To do this, head over to Settings > [Your Name] > iCloud > iCloud Backup and then tap Back Up Now. Please note, you can turn on iCloud Backup to automatically back up your device.
  9. Now you have a backup file, the next step is to head over to Settings > General > Reset, then tap “Erase all content and settings.” Just follow the onscreen prompts. Be sure to choose Restore from iCloud Backup.

There you have it! If your iPhone text disappears, the above troubleshooting tips should resolve your issue. Next time you see Messages disappearing on iPhone you’ll know what to do. Thanks for reading and feel free to ask any other questions you may have in the comments section.

Tag: Messages
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Activity App Not Working on Apple Watch? Fix it Here

by GeeksModo Staff

The Activity app on your iPhone allows you to view your activity progress and history. With the Activity app, you can track your activity and progress, so that you can optimize your workouts. The data that your Apple Watch collects should sync automatically and wirelessly with your iPhone.

Fix activity app not working on Apple Watch

Sometimes you may notice that the Activity App is not working correctly and you don’t know what to do. If you see your Apple Watch not tracking activity, you might get frustrated. Well, if that is the case, then here are step-by-step instructions that will help you fix the Apple Watch stopped tracking activity issue for good.

Apple Watch

How to fix Activity App Not Working issue

Sometimes, sync may fail. If your activity isn’t syncing, meaning the Activity app on your iPhone is not updating; try the following troubleshooting steps. It’s important to try the steps below in order. After each step, please check to see if your problem is fixed.

1. Make sure that the Bluetooth setting on your iPhone is on. Head over to Settings > Bluetooth.
2. Make sure that your Watch is sufficiently charged.
3. On your iPhone and Apple watch, turn on Airplane mode and wait 20 seconds and turn it back off.<

  • On your iPhone: head over to Settings > Airplane Mode.
  • On your watch: head over to Settings > Airplane Mode.

4. Restart your iPhone: head over to Settings > General and Shut Down.
5. Restart your Apple Watch: press and hold the side button and then slide the Power Off slider. To power your watch back on, press and hold the side button until the Apple logo appears on the screen.
6. Close the Activity app on your iPhone. Follow these steps:

  • To restart iPhone X or newer: head over to Home screen, swipe up from the bottom of the screen, you will see the most recently used apps, find the Activity app, and then swipe up on the app.
  • To restart iPhone 8 or older: Double-tap the Home button, and find the app and swipe it up.
  • To restart an Apple Watch: Press the Digital Crown to go to the Home screen. Then open the Activity app. Firmly press the display. This will reveal the Activity app options. Tap Change Move Goal and slightly change your daily move goal and tap the red Update button. Check to see if your issue is fixed. If Apple Watch activity app not working, try the next solution.

7. Make sure both your iPhone and Apple Watch are running the latest software version:

  • To update your iPhone: go to Settings > General > Software Update.
  • To update your Apple Watch, place your Watch on its charger, launch the watch app on your iPhone, tap My Watch and then tap General > Software Update.

8. Is your Apple Watch activity tracker not tracking steps yet? Please ensure that these settings are enabled on your iPhone.

  • Head over to Settings > Privacy > Privacy > Location Services and make sure that Location Services is turned on.
  • Again head over to Settings > Privacy > Privacy > Location Services and tap System Services and then ensure that Motion Calibration & Distance is enabled.

9. Calibrate your watch. To do this, you need to run outdoor or walk on a flat surface for at least 20 minutes. Here’s how:

  • Ensure your Apple watch is on your wrist.
  • Go outdoors. Ensure there is a clear view of the sky. Inaddition, make sure that the area is flat.
  • Launch the Workout app and select Outdoor Walk or Outdoor Run.
  • Now, walk or run for at least 20 minutes. Once you are through, tap to end the activity.

Also, try to reset your calibration data by launching the Apple Watch app on your iPhone. Then tap on My Watch, then tap Privacy > Reset Fitness Calibration Data. Check to see if your issue is resolved.

10. Unpair your Apple Watch. Keep in mind, you will need to pair it with your iPhone to use it again. On your iPhone, launch the Watch app, then tap My Watch tab located at the bottom of the display > your Watch (top of the screen). Now tap the (i) icon next to the Watch icon. And tap Unpair Apple Watch. And confirm this by tapping Unpair Apple Watch.

Note, you’ll be required to type in your Apple ID to unpair your Apple Watch. By entering your Apple ID password, you will remove this watch from your account and disable Activation Lock. Type in your Apple ID password and then tap Unpair. And then pair your Apple Watch with your iPhone.

If you are still experiencing Apple Watch activity not tracking issue, then, you may want to
contact Apple Support.
See also:
Activity App Keeps Crashing or Freezing? How to fix it

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Beef Up Your Security: A Guide to Detecting and Removing Malware from Your Mac

by GeeksModo Staff

For many decades, Mac machines stayed ahead of their Windows counterparts in terms of safety. They demonstrated a higher level of resilience against malware. Therefore, they built a permanent safety reputation in the minds of many users. This image can be further solidified by the fact that we have never had a Mac epidemic. That’s why it’s hard to convince many people that Mac computers are also vulnerable to malware. If you are one of them, you should change your mind. The reason is that the 2020 State of Malware Report shows that modern hackers are directing more attacks against Macs. The report shows that hackers increased their attacks on Mac PCs last year alone by a staggering 400% increase, emphasizing how important it is to take precautions and beef up your PC safety. Read on to discover how you can detect and remove viruses targeting your Mac.

 

Mac security

Detecting Malware: Top Signs to Look For

Detecting viruses on your Mac is easy if you know how to do it. Below are the leading signs you need to look for to know whether your machine is infected or not.

  • Your PC will suddenly start performing slower than ever.
  • You will notice strange ads popping up on your machine’s screen.
  • You will also notice some strange app icons on your Mac’s desktop, yet you never installed them.
  • A virus infection can replace your custom browser with a new one.
  • You will notice your machine redirecting you to strange web pages when loading.
  • You will also see severe threats and warnings popping up and forcing you to download specific programs.
  • Your machine or its programs start shutting down or restarting automatically.

Removing Malware

So, what do you do if malware has already invaded your Mac? Here are two main ways of removing malware from your PC.

Manual Removal

If you have identified the malicious app disturbing your Mac, you can start by closing and rooting it out of its system’s processes. You will need to do so by:

  1. Opening the Activity Monitor by typing its name in the Launchpad;
  2. Locating the malicious program the Processes;
  3. Using the [x] button to stop the process.
  4. Afterward, you will return to the Applications and send the program to the Trash bin and empty it immediately.

Although this method is easy and straightforward, you will need more time to do it successfully. Also, by the time you were sending it to trash, it may have scattered into different folders. So, it’s safer to use an effective antivirus app.

Cleaning Your Login Data

At times, many malware programs hide in your Mac’s bootup process. Fortunately, you can remove them without a sophisticated antivirus app. Here is how to do it.

  1. Opening the Apple menu, then the System Preferences.
  2. Choosing the Users & Groups section.
  3. Next, ensure you have highlighted your username.
  4. Then, open the Login Items tab.
  5. Use the “—” sign to disable all the malware.
  6. Lastly, reboot the machine to apply the changes.

Additional Steps:
You also need to take the following steps to safeguard your Mac.
If you fear that the malware you dealt with could return, you can create a new user profile on your machine. The reason is that most malware targets users and not devices.
It would be best if you ran a malware detector on your PC to ensure that it is always safe.
You can also restore your machine’s older version to eliminate the virus. This solution is easy, although you may lose any change you made after you made the last backup on the Mac.
If things remain complex, don’t fear to call for technical support to deal with the malware.
Although Macs lead their Windows counterparts in safety matters, recent hacking onslaughts have exposed them to attacks. Therefore, be aware that you are not 100% safe unless you stay ahead of hackers. To help you do this, we shared insights on how to boost your security by detecting and removing malware. We hope you will use them well to remain on top of the security game.

Tag: Mac Guides
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iPhone Stuck on Apple Logo? Here’s The Fix

by GeeksModo Staff

Is your iPhone stuck on the Apple logo? In this article, I’ll explain exactly how you can fix when your iPhone becomes stuck on the Apple logo with the spinning wheel, the screen is black and buttons are unresponsive.

Your iPhone may get stuck on Apple logo when you turn it on or during / after an iOS update. This problem is known to happen even though not very common.

If your iPhone is stuck on the Apple logo during startup and will not load past the home screen, you may think that your device is completely damaged. However, that may not be the case. Here are some fixes that can get your iPhone out of the startup loop and start working correctly again.

Please note, the troubleshooting tips given in this guide applies to all
iPhone models.

What Causes an iPhone Stuck on the Apple Logo

The iPhone may get stuck on the Apple logo screen when there’s a glitch with the operating system or the phone’s hardware. It’s challenging for the ordinary user to figure out why an iPhone is stuck on Apple logo, but there are a few common causes:

  • Problems when upgrading your iPhone to a new version of iOS.
  • Problems when jailbreaking your device
  • Running an outdated beta version of iOS.
  • when transferring data from an older iPhone to a new one.
  • Hardware damage to the internals of your device.

Ways to fix an iPhone stuck on the Apple logo.

If your iPhone has been stuck on the Apple logo screen for a long time, there are a few troubleshooting tips you can try to fix the issue.

Please note: If these fixes don’t work, you may need to contact Apple support, or visit an Apple Store for further support. More on that at the end of the article.

Here’s how to Fix an iPhone Stuck on the Apple Logo.

1. Restart the iPhone:

Many problems, including an iPhone stuck on the Apple logo, can be fixed with a simple restart. Honestly, a simple restart is unlikely to fix the problem in this case, but it’s the easiest fix and that makes it worth trying. It only take a few taps.

Pro tip: If a standard restart doesn’t fix the problem, you should also try a hard reset. A hard reset clears out more of the iPhone’s memory (without erasing your data) and can sometimes resolve problems you may not figure out. Different iPhone models require different procedures for this. Please follow these steps:

  • To force restart iPhone 8 or newer (iPhone X, iPhone 11 and later): Quickly press and release the volume up button, quickly press and release the volume down button, finally, press and hold the power button until your iPhone restarts.
  • To force restart iPhone 7, iPhone 7 Plus: Press and hold down the side and volume down buttons together until the Apple logo appears on the screen.
  • To force restart older iPhone models (iPhone 5, iPhone 6 etc): Press and hold the home and side buttons together until you see the Apple logo.

2. Put the iPhone into Recovery Mode:

If your iPhone is still stuck on Apple logo after performing a force restart, then you may want to put your iPhone into Recovery Mode. Recovery Mode is a specific troubleshooting mode that can resolve this problem. When your iPhone is stuck at the Apple logo, it means that the operating system is having issues booting up. Recovery Mode boots up the phone, but prevents the OS from running so you can fix it. Recovery Mode lets you install a fresh version of iOS or a backup of your data.

Apple makes it easy to put an iPhone into recovery mode and this fixes the problems in most cases. You just need a computer with iTunes installed on it. Please follow these steps:

  1. Build a connection between your iPhone and computer using a USB cable.
  2. Launch iTunes on your computer.
  3. Depending on your iPhone model, follow these steps::
  • iPhone 8 or newer: Quickly press and release the volume up button and quickly press and release the volume down button and then press and hold the side button until your device enters recovery mode.
  • iPhone 7 and iPhone 7 plus: Press and hold the side and volume down buttons together at the same time until your device enters recovery mode.
  • iPhone 6s and older iPhone models: Press and hold the home and side buttons together at the same time until your device enters recovery mode.
  • Your iPhone is in now recovery mode.
  • You will be presented with two options: Restore or Update.
  • Choose Update. A new copy of iOS will be installed on your device without erasing your data.

    • If Update doesn’t fix your problem, try the Restore option, this option will erase all of your data and reinstall iOS. Just follow the onscreen prompts.

    3. Use DFU Mode:

    DFU (Device Firmware Update) Mode stops your iPhone partway through the startup process and allows you to restore your device, load a backup, or start fresh. It works like Recovery Mode, however,it’s more focused on fixing the kind of low-level glitches that cause the iPhone to be stuck on the Apple logo. Using DFU Mode takes some practice because it requires a precise set of actions, however, it resolves problems in most cases.

    To put iPhone 8 or newer into DFU mode:

    1. Ensure that your computer is running the latest version of iTunes,
    2. Connect your iPhone to your computer using a USB cable and launch iTunes.
    3. Quickly press and release the Volume Up button. Then, quickly press and release the Volume Down button. Press and hold the Side button until the screen turns black
    4. Immediately the screen goes black, press and hold the Volume Down button together with the Side button for 5 seconds.
    5. Release the Side button while still pressing the Volume Down button. Do this until the computer detects that your iPhone is in Recovery mode.
    6. Immediately release the Volume Down button.
    7. Click Restore and your firmware will be reloaded.

    To put iPhone 7, 7 Plus, 6s, and older models into DFU mode:

    1. ensure that your computer is running the latest iTunes version
    2. Connect your iPhone to your computer using a USB cable and launch iTunes.
    3. For iPhone 6, 6s, and earlier, press and hold the Side button and the Home button together for 8 seconds. For 7 and 7 Plus, press and hold the Side and the Volume Down button for 8 seconds.
    4. Immediately release the Side button on the 6s and older devices but keep pressing the Home button. For the iPhone 7 and 7 Plus, let go of the Side button but keep pressing the Volume Down button.
    5. When the iPhone is detected in iTunes with the message “iTunes has detected an iPhone in recovery mode”, release the buttons and you’ve successfully entered DFU mode.
    6. Press Restore to complete the process.

    Bonus tip: If your iPhone is stuck at the Apple logo when connected to a computer using a USB cable, the cable could be faulty. Try using a different USB cable and check if it works.

    4. Get Help From Apple:

    If you tried all the above steps and your iPhone is still stuck at the Apple logo, you need tocontact Apple.
    make a genius bar reservation
    to get in-person support or
    contact Apple Support through online live chat.

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    Mac: Cannot Connect to App Store? Fix it Here

    by GeeksModo Staff

    A couple of users have stated that they are having problems connecting to the Mac
    App Store.
    To be precise, users reported that this problem started after updating their Mac devices. The error message: “Cannot Connect to the App Store”.

    The following errors may also appear:

    • An unknown error has occurred.
    • We could not complete your request.

    If you are Experiencing this issue on your iPhone or iPad, please check
    this guide.

    Why can’t my Mac connect to the App Store?

    The Mac App Store is a fantastic place where you can download all types of applications and programs designed specifically for your Mac. However, the Mac App Store is not, like all other App Stores, without its fair share of hooks. One of the most common issues with the Mac App Store is where it returns an error message saying “Cannot connect to the App Store” every time an affected user tries to launch it.

    This is a problem in which the affected Mac user’s simply can’t connect to the Mac App Store. The cause for this issue ranges from a unreliable internet connection to a problem with certificates in the KeyChain app. In most situations, simple solutions such as closing and then re-launching the Mac App Store or logging out of the Mac App Store by clicking on Store > Logout and then logging back in to it fixes the problem. However, if none of these fixes manage to resolve this problem, fear not as in this troubleshooting guide, I’ll explain the most effective solutions that you can use to try and fix the “Cannot connect to the App Store” error message and re-establish a connection back to the Mac App Store:

    Please note: Before you jump into it, make sure that the date and time is set correctly on your device. If the time and date is incorrect, the appstore will not connect.

    Here are step-by-step instructions which you can follow to troubleshoot when your Mac can’t connect to the Apple App Store and won’t download, install, or update apps.

    See also:
    Cannot Send or Receive Messages on Your Mac?

    1. First, let’s ensure that your network is working properly. Make sure that your Mac is connected to the Internet. Check to see if websites load in Safari or other web browsers. If you are experiencing “Cannot connect to the App Store” error, you would, at your earliest, suspect your internet connection as the culprit. As such, the first fix you can try is to check to see if your internet connection is working. Please follow these steps:
    • Click on the Apple logo in the toolbar at the top. Click on System Preferences in the contextual menu. Click on Network. Check to see if there is a green icon next to the network you are connected to. If the green icon is present, your internet connection is not to blame. However, if there is a red icon next to the network you are connected to, your internet connection is down and that is most probably why your Mac can’t connect to the Mac App Store. If that’s the case, here are troubleshooting tips you can try:
      • Restart your Mac: Go to Apple menu > Restart.
      • Restart your router/modem (Disconnect your Mac from the power source, wait a few seconds and then plug it back in).
      • Turn off and on Wi-Fi. (Click the Wi-Fi icon in the menu bar).
      • Contact your Internet service provider to find out if there are any outages.
    • Make sure that Apple Mac App Store servers are up and running. Head over to
      Apple’s System Status website
      and check..
    • Sign out and back to iTunes. Open iTunes. From the top menu bar, click Account and then Sign out. After signing out, sign back in.
    • Launch the App Store on your Mac and then click Store (top menu bar) and click sign Out and then sign back in.
    • If you are using a VPN or proxy to connect to the Internet, turn them off and check if that fixes your issue.
    • Update your Mac. Make sure that your Mac is running the latest version of OS. If you are running macOS Mojave or later, head over to System Preferences > Software Update and then click Check for Updates. If an update is available, update the software on your Mac by following the on-screen prompts. If you are running an earlier version of the macOS software (for instance, macOS High Sierra, etc,) please launch the App Store and click Updates.
    • On your Mac, make sure that the date and time are set correctly. Head over to System Preferences > Date & Time to check this. Also, consider checking the box for “Set date and time automatically”.
    • Restart your Mac in Safe Mode. You can restart your Mac by pressing and holding the Shift key as your Mac starts up (turn off your Mac then turn on and immediately press and hold the Shift key). Try the App Store in Safe Mode and then restart your Mac normally (this time, do not press the Shift key).
    • The KeyChain application stores passwords and certificates that your Mac uses to establish secure connections from apps, and that includes the Mac App Store. An issue with some certificates that the KeyChain app contains can also cause “Cannot connect to the App Store” error. If that is what’s causing this problem in your case, here’s what you can do in order to edit certain certificates in the KeyChain application and fix this issue. On your Mac, try the steps below:
      • Launch the Keychain Access app (Applications > Utilities > Keychain Access).
      • Now, click “System Roots”.
      • Next, double Click “DigiCert High Assurance EV root CA”.
      • Next on, click “Trust” to expand it.
      • Now, you need to change “When using this certificate” from “Use System Defaults” to “Never Trust”.
      • Next, restart your Mac.
      • Finally, when your Mac is on, follow the same steps to change “When using this certificate” back to “Use System Defaults”.
    • Launch Finder.
    • From the top menu, click Go > Go to Folder and type in the following command:
    • /var/db/crls/
    • Hit Go.
    • Now, delete these files: “crlcache.db” and “ocspcache.db”. If asked, type in your admin password.
    • Finally, restart your Mac.

    If the above solutions did not fix your problem, you could
    contact Apple.

    Tag: App Store
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    iTunes: An Invalid Response Received From the Device, Fix

    by GeeksModo Staff

    A couple of users have stated that they received the “iTunes could not connect to iPhone or iPad because an invalid response was received from the device” error message when they connect their iPhone to their computers. In addition, some other users have reported that iTunes freezes while they are syncing their iPhone with their computer.

    Sometimes, you might face this problem while trying to connect your iPhone to your Window’s iTunes application. You will see a message “iTunes could not connect to the iPhone because an invalid response was received from the device“. This message will prevent you from connecting your iPhone to your
    iTunes.

    This error can be caused by incompatibility issue.  Your iTunes version might not be updated to the latest version and, therefore, incompatible with the iOS version. Your computer need to be running a certain version of iTunes application for it to work with certain iOS versions.

    In most cases, the solution of this problem revolves around updating your iTunes as well as iOS device. If these things doesn’t fix your problems, there are other things that you can do to resolve the issue.

    With iTunes you can:

    • sync your content (movies, apps and much more)
    • Transfer the content from your computer to your iPhone or iPad and vice versa
    • update or restore your iPhone or iPad

    How to fix Invalid Response Received From the Device error

    Here’s how to fix “iTunes could not connect because invalid response was received from device”

    Solution #1. Update iTunes

    Since the issue is related to version compatibility problem, it’s logical to update the devices and software involved. So, let’s start by updating the iTunes application to ensure that you are running the most latest version.

    Here’s how to update iTunes on windows:

    1. Start the iTunes app
    2. Now, click Help
    3. Next, click Check for updates
    4. If updates are available, download and install

    Here’s how to update iTunes on Mac:

    1. Go to App Store
    2. Now, click Update
    3. If updates are available, download and install.

    Once your iTunes is updated, check if it resolves the issue

    Solution #2. Reinstall iTunes

    If your issue was not resolved by updating iTunes application, please try to uninstall and reinstall the iTunes.

    Here’s how to uninstall and reinstall iTunes on windows:

    1. Press and hold down Windows key and press R
    2. Now, type appwiz.cpl and hit Enter
    3. Next, find your iTunes application and select it
    4. Next on, hit Uninstall and follow the on-screen prompts

    Here’s how to uninstall and reinstall iTunes on Mac:

    1. Launch spotlight search and type Terminal
    2. From the search results that appear, select Terminal
    3. Now, type cd /Applications/ and hit Enter
    4. Next, type sudo rm -rf iTunes.app/ and hit Enter
    5. Next on, type in the admin password

    Once done, visit
    (https://www.apple.com/itunes/)
    and click the Download now button. If you are on Mac, visit
    (https://www.apple.com/itunes/)
    and click the Download now button.

    Once the download is complete, double click the downloaded file and install the iTunes application again. Check if your issue was resolved.

    Solution #3. Update your iPhone

    Since the latest version of iTunes work with certain iOS versions, updating your iPhone to the latest iPhone version can fix the An Invalid Response Received From the Device error too.

    Please follow these steps to update your iPhone:

    1. Start the settings app on your iPhone
    2. Go to General
    3. Tap Software update
    4. If an update is available, hit download and Install
    5. If asked, type in your password

    Once the update is installed, try to connect your iPhone again and see if the the problem was fixed.

    Other solutions

    1. Your USB cable can be broken or faulty. Connect your iPhone to a computer using a different USB/lightning cable
    2. Make sure your USB port is working properly. Connect your iPhone to a different USB port
    3. If possible, try using a different computer
    4. Close iTunes and reopen and try again
    5. Try restarting your computer
    6. Try restarting your iPhone
    7. Try restarting your router
    8. A locked iPhone can cause connectivity issues. Ensure that your iPhone is unlocked when it is connected to a computer
    9. Force restart your iPhone. Do not worry, you will not lose anything. Here’s how:
      • iPhone x and newer: quickly press and release the volume up and then the volume down button. Press and hold the power button until you see the Apple Logo on the screen.
      • iPhone 7 and 7 plus: Press and hold both the Sleep/Wake (On/Off) and Volume Down buttons together until you see the Apple logo on the screen.
      • iPhone 6 and older: Press and hold both the Sleep/Wake (On/Off) and Home buttons simultaneously until the Apple logo appears on the screen.
    10. Update your computer to the latest OS version
    11. Sometimes, the problem can be caused by your iPhone’s network settings. Reset your iPhone network setting by heading over to Settings > General > Reset > Reset Network Settings (Please note: this will remove your Wi-Fi passwords etc).
    12. On your iPhone or iPad, head over to Settings > General > Date & Time and turn on “Set Automatically”
    13. If you are using a Mac), make sure that time and date settings are set correctly. Head over to (System Preferences > Time & Date). If you are using A windows PC, also make sure that time and date settings are set correctly.
    Tag: iTunes
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    iPhone Stuck On Updating iCloud Settings? Fix it Here

    by GeeksModo Staff

    In this article, I’ll explain exactly Why your iPhone/iPad is Stuck on Updating iCloud Settings and how to bypass the ‘updating iCloud settings stuck’ and continue with the update.

    It’s very important to keep your iOS device updated. Apart from the new features a new iOS update brings, it also carries important security updates that can be crucial to the function of your iPhone. It can therefore be very frustrating when the iOS update is interrupted or when the screen just displays “Updating iCloud Settings”. If your iPhone is stuck on updating iCloud settings for a while, there are several troubleshooting tips that you can try to fix the issue and hopefully continue with the
    iOS 14
    update.

    Why is iPhone/iPad Stuck on Updating iCloud Settings

    Before we jump into the solution, it is very important to understand why your iPhone is stuck on “Updating iCloud settings.”. As such, you can take the necessary measures to avoid the problem in the future. Here are some of the most common reasons why your iPhone or iPad may be stuck on “Updating iCloud Settings”:

    1. Insufficient Storage Space

    If your device has insufficient storage space, it can be very difficult for it to perform some of the common functions that allows it to work effectively. Stability and performance of the device are grately hindered, a factor that can contribute to this and many other issues.

    2. Apple Servers May be Down

    Apple servers may be busy or down. If this is the case, you just need to wait. These issues are prevalent especially when apple releases a new update of the iOS firmware. Tons of users rush to update their devices. This can cause significant strain on the Apple servers which can result in various issues when updating the device including this particular issue.

    3. Slow internet Connection

    The process can be hindered when the connection is weak. Make sure you are connected to a strong Wi-Fi or cellular data network before trying to update your device.

    4. Low Battery

    According to Apple, you should maintain at least 50% battery capacity during an iOS update. The reason for this is that low battery can prevent an update from completing successfully and can also cause certain problems when updating the device. Consider connecting your device to a power source while updating.

    How to Fix iPhone Stuck on Updating iCloud Settings

    Here are some fixes you may try if this process takes a long time.

    1. Restart your iPhone

    The first thing you should do is to restart your device. To do that, press and hold the power button (Sleep/Wake) until the “slide to power off” Slider appears. Drag the slider and wait for about 20 seconds. Now press and hold the power button until you see the Apple logo.

    If your device stuck again, this time skip the iCloud  setup process. When you are asked to set up iCloud, tap Skip. Once the update finishes, head over to Settings > iCloud and type in your Apple ID to turn on
    iCloud.

    2. Force Restart your iPhone

    Try to force restart your iPhone. Do not worry, you will not lose anything. Please follow these steps:

    • iPhone x and newer: quickly press and release the volume up and then the volume down button. Press and hold the power button until you see the Apple Logo on the screen.
    • iPhone 7 and 7 plus: Press and hold both the Sleep/Wake (On/Off) and Volume Down buttons together until you see the Apple logo on the screen.
    • iPhone 6 and older: Press and hold both the Sleep/Wake (On/Off) and Home buttons simultaneously until the Apple logo appears on the screen.

    3. Use iTunes to Update your iPhone

    If the iPhone stuck on updating iCloud settings problem still persists, try to update your device via iTunes. Here’s how to do it:

    1. Build a connection between the iPhone and your computer using a USB cable.
    2. Launch iTunes
    3. When iTunes detect your iPhone, select your device under the Devices menu.
    4. Click “Check for Update.” If an update is available, download and install.

    4. Sign Out of iCloud and Sign In

    Signing out of iCloud before signing in again gives your device setting a refresh and prevent any issues with iCloud including this iPhone stuck on updating iCloud settings issue. Please follow these steps:

    1. Launch the Settings app on your device.
    2. Tap your profile on top of the screen.
    3. Scroll down and tap sign out. wait a few seconds and then sign back in.

    5. Check Wi-Fi Network

    If you are not connected to the internet, you may not be able to update the device. Here’s how to check if you are connected to a functional Wi-Fi network:

    1. Start the Settings app on your device and then tap on “Wi-Fi”
    2. Choose the network you are using and then tap “Forget this Network”.
    3. Tap on “Reconnect” and type in your Wi-Fi password or select a different Wi-Fi network to use.

    And that covers everything on how to fix iPhone that is stuck on updating iCloud settings.

    Tag: iCloud
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    How To Block or Allow Pop-Ups On Your Mac? Know Here

    by GeeksModo Staff

    In this article, I’ll explain exactly how to block pop-ups on Mac Safari. Also, I’ll show you how to allow pop-ups on Mac Safari. The truth is that, pop-ups are forms of advertising. Thankfully, you can easily configure your Safari browser to allow or block pop-up windows.

    How to block pop-ups on Mac Safari

    Pop-ups are annoying. They are undesirable. Sometimes they may slow down your device. Some pop-ups may use phishing methods. Some may try to trick you into downloading and installing harmful software on your
    Mac.
    Some pop-ups are just annoying because they may interrupt what you are doing.

    Here is how to block pop ups on Mac:

    1. On your Mac, launch Safari
    2. Now, select Preferences from the Safari Menu
    3. Next, click the Websites tab
    4. Next on, click Pop-up Windows on the left sidebar. In here you can see the “currently open websites”. You can adjust your settings for these individual websites.
    5. If you want to block popups, find the “When visiting other websites” option (bottom of the window). There are two options to block: Block and Block
      and Notify.
    6. If you select Block and Notify, then you will be notified an a popup is blocked. When a pop-up is blocked in Safari, Safari will briefly say: “Pop-up Window Blocked” in the search field. Also, the address bar will indicate this. You can also decide to allow pop-ups, if you click the small window icon. If you select the Block option, then
      Safari
      will block popups without letting you know.

    It’s worth noting that if you still get pop-ups after blocking them, then your computer May be infected with virus.

    It’s recommended to turn on Fraudulent Website Warning in Safari security settings by heading over to Safari > Preferences > Security.
    See also:
    How to Disable In-App Ratings & Reviews on iPhone

    How to allow pop-ups on Mac Safari

    You may want to enable pop-ups on Mac Safari for a number of reasons. Sometimes, certain websites may require you to disable pop-up blockers for them to function properly. Apparently, some legitimate websites may have web content in pop-up windows. Not all pop-up windows are harmful, dangerous or invasive. Actually, you can allow pop-ups from a specific site. In fact, we recommend this. To do this, launch the website where a pop-up is blocked. In the search field (address bar) click the window icon

    Here is how to turn off pop-ups completely for all sites:

    1. Start the Safari App
    2. Now, go to Safari > Preferences
    3. Next, choose the Websites tab
    4. Next on, click “Pop-Up Windows” from the left side menu
    5. Finally, click Allow

    Its worth noting that by default, Safari disables pop-ups automatically in the browser, unless you configure differently.
    And that covers everything on how to disable pop ups on Mac.

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    How to Check your AppleCare Warranty Status + How to Buy

    by GeeksModo Staff

    In this article, I’ll explain exactly how you can check your AppleCare plan. More specifically, I’ll show you how you can check if you have AppleCare coverage. Finally, I’ll show you how you can buy the AppleCare protection plan if you decide to protect your Apple device with AppleCare.

    Apple customers can get extended warranty coverage, it is known as AppleCare.
    AppleCare
    is Apple’s brand name for its warranty service.

    Check AppleCare coverage

    Is your product covered under the AppleCare warranty? Follow the steps below to find out if you have AppleCare:

    • Launch a web browser.
    • Head over to (https://checkcoverage.apple.com).
    • Type in your device’s serial number. Please follow these steps to find your serial number:
      • On your Mac: Click the Apple menu and select About This Mac.
      • On your iPhone, iPad, iPod touch, Apple Watch, or Apple TV, head over to Settings > General > About.
      • Alternatively, you can find your serial numbers by checking iCloud settings. This is also called the Apple ID device list. You can view all of your devices and their serial numbers that you’re currently signed in to with your Apple ID.
        • On your iPhone, iPad, or iPod touch, start the Settings app and tap [your name], and scroll down and find your device then tap.
        • Mac: System Preferences > Apple ID.
      • Alternatively, you can view all of your devices by going to the Apple ID website. Simply go to the
        appleid.apple.com
        web site and sign in. And scroll down until you see the devices section.
      • Now, click Continue. You will be redirected to a summary page that lists all of your warranty options.

      If you have already purchased the extended AppleCare warranty, it will be displayed on this page.

      How to buy AppleCare

      If you are not covered, you can easily buy the AppleCare plan. You can buy the protection when:

      • You purchase an Apple device. You can purchase AppleCare+ at the time of your purchase. Or,
      • If you have recently purchased a device, you can add AppleCare to your device after purchase. It does not matter where you bought your device, Apple, a carrier, or another retailer:
        • iPhone, iPad, Apple Watch, Mac, or HomePod: within 60 days of purchase.
        • Apple TV: within 12 months of purchase.

      In case you are wondering whether AppleCare is worth the additional price. Here are some benefits:

      • 24/7 priority access to Apple support team via
        online live chat
        or phone.
      • Express replacement service.
      • It’s transferable. (If you pay monthly, this is not available).

      Apple offers several options to buy after purchase:

      • On your iPhone, iPad or iPod Touch, head over to Settings > General > About and choose AppleCare+ Coverage Available. And then follow the onscreen prompts.
      • Alternatively, you can purchase AppleCare online by visiting the
        add coverage website.
      • You can buy it at an Apple Store if you go there.
      • You can also purchase AppleCare by calling 800-275-2273 (800.APL.CARE).

      Keep in mind, online and phone options require you to complete a remote diagnostic.

      If you need further help, you can
      contact Apple support.

    Tag: AppleCare
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    AirDrop Not Working? Fix it Here

    by GeeksModo Staff

    In this article, I’ll explain exactly how you can troubleshoot AirDrop issues that you may experience on your iPhone, iPad or Mac.

    This step-by-step guide will show you how to troubleshoot common AirDrop problems, including the following:

    • can’t see the other device in AirDrop.
    • AirDrop is not working as expected.
    • AirDrop doesn’t show up.
    • AirDrop saying “waiting”
    • AirDrop saying “failed”.
    • AirDrop saying “declined”

    What is AirDrop

    AirDrop
    is a handy feature that allows users to quickly and easily share files between iPhones, iPads and Macs.
    AirDrop
    allows you to wirelessly share photos, videos, contacts, documents, map locations, and more.

    Minimum AirDrop requirements

    For Airdrop to work, both devices (sender and receiver) must meet the following conditions:

    • Ensure that both devices are near each other. If not, move nearer.
    • If one of the devices is a Mac, ensure that it was launched in 2012 or later. In addition, make sure it is using the latest version of macOS (minimum OS requirement is OS X Yosemite). You can check which macOS your Mac is running by heading over to the Apple menu > About This Mac. You can check for updates if you go to the Apple menu > System Preferences > Software Update.
    • If one of the devices is an iPhone or iPad, ensure that it is rrunning the latest version of the iOS or iPadOS (minimum iOS requirement is iOS 7). You can check which iOS your iPhone or iPad is running by heading over to Settings > General > About. To check for updates, simply head over to Settings > General > Software Update.
    • If one of the devices is an iPad or iPhone, ensure that Personal Hotspot on your iPhone or iPad is turned off. You can do this by heading over to Settings > Cellular or Settings > Personal Hotspot.
    • Ensure that Bluetooth is enabled on both devices. To turn on Bluetooth on the iPad or iPhone, simply head over to Settings > Bluetooth. Here is how you can
      troubleshoot Bluetooth on your Mac.
    • Alternatively, you can turn on Bluetooth on your Mac by clicking the Bluetooth icon in the menu bar.
    • Ensure that Wi-Fi is turned on. Check this article if your
      Wi-Fi won’t turn on
    • Finally, ensure that Do Not Disturb is disabled. On your iPhone or iPad, head over to Settings > Do Not Disturb and on your Mac click the Apple menu > System preferences > Notifications.

    Be Discoverable in AirDrop

    Ensure that your iPhone, iPad or Mac is discoverable to receive AirDrop. To check this, simply follow these steps:

    • On your Mac, head over to Finder and click Go and select Airdrop. Then check the ”Allow me to be discovered by” setting. If the “No One” option is selected change it to “Everyone” or “Contacts Only”.
    • In addition, on your Mac, adjust your Firewall settings. Head over to the Apple menu > System Preferences > Security & Privacy. Click the Firewall tab and ensure that “Block all incoming connections” is not selected.
    • On your iOS or iPadOS device, tap Settings > General > AirDrop. If the “Receiving Off” is selected, change it.

    Troubleshoot AirDrop problems

    Whenever I experience AirDrop problems, I do one of the following to fix the issue. Complete the steps below on both devices (sender and receiver). And lastly, after each step check to see it AirDrop starts working again:

    • Turn off Bluetooth and wait for about 20 seconds and then turn it back on. This is the first thing I do when AirDrop is not working, and almost always fix my problem.
    • Turn off Wi-Fi and wait for about 20 seconds and then turn it back on.
    • Turn on Airplane Mode and wait for about 20 seconds and then turn it back off.
    • Restart your device.
    • There could be a connection problem. You may want to reset your network settings. Please note, this will erase your network settings such as your Wi-Fi passwords. Simply follow these steps:
    • On your iPhone or iPad, head over to Settings > General > Reset > Reset Network Settings.
    • On your Mac, click the Apple menu > System Preferences > Network. And remove the Wi-Fi settings and then re-add.
    Tag: AirDrop
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