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iPhone Is Disabled Connect To iTunes: How To Unlock

by GeeksModo Staff

Have you ever picked up your iPhone to be greeted with a notification saying “iPhone is disabled” and to “try again in 1 minute” or to try again 5, 15, 60 minutes? The worst of all, the error says “iPhone is disabled connect to iTunes”, and you cannot use it until then.

So, why is the iPhone saying “iPhone is disabled connect to iTunes?” And how do you fix the issue so that you can use the iPhone again? The answers to these questions are usually easy. In this step-by-step guide, we’ll explain why your device says iPhone is disabled connect to iTunes, and most importantly, show you how to unlock so that you can reenable your iPhone and start using it again. We’ll also walk you through how to unlock a disabled iphone without itunes.
iphone disabled one minute delay

Why is My iPhone Disabled?

If you enter the wrong passcode repeatedly, your iPhone
will automatically be disabled for sometimes and it will display iPhone is disabled error notification on the screen.
The obvious fix in this situation is to hold on for a minute or two and then enter the correct passcode to unlock the iPhone and get around the disabled message. In the future, just enter the correct passcode in the first attempt and you’ll avoid this message and the lock out period.

If you enter incorrect passcode repeatedly, the iPhone will be disabled and display an error message saying “iPhone is disabled connect to iTunes”

You may want to know how many failed passcode attempts are required to disable the iPhone for a given period of time and to get the Error message, that information is as follows:

  • 5 failed passcode attempts in a row – iPhone is disabled, try again in 1 minute
  • 7 failed passcode attempts in a row – iPhone is disabled, try again in 5 minutes
  • 8 failed passcode attempts in a row – iPhone is disabled, try again in 15 minutes
  • 9 failed passcode attempts in a row – iPhone is disabled, try again in 60 minutes
  • 10 failed passcode attempts in a row – iPhone is disabled, connect to iTunes (or the iPhone erases itself of all datA IF self-destruct mode is enableD

Keep in mind that the time delays mentioned above are automatically triggered on your iPhone, and cannot be adjusted or turned off.
Being locked out for 1 minute isn’t too bad, however, bing locked out for 60 minutes is annoying, as is connecting to iTunes to enable the iPhone again. If you want to unlock a disabled iPhone,there are a few simple steps which you need to follow.
Here is the step by step guide which will help you unlock a disabled iPhone with or without iTunes.
Let’s further understand the common causes of this problem to avoid it in the future, then we’ll dive into solving iPhone is disabled connect to iTunes error.

But I didn’t try to unlock my iPhone, so why does it say it is disabled?

Under some circumstances, you didn’t actually try to unlock an iPhone and you didn’t (intentionally) enter incorrect passcode, but the iPhone says it is disabled. Here are three most common reasons why this happens:

  • pocket: Inadvertently disabling an iPhone in a pocket is very common! This mostly happens to iPhone users who keep their iPhones in a pocket that they also use for their hands, often hip coat pockets, the hoodie pouch pocket, or front pants pockets. The iPhones screens slide to unlock feature can easily trigger itself, landing your device into passcode entry area while the iPhone is in a pocket.
  • Snoopers. Friends and colleagues don’t always understand they don’t have limitless number of guesses to unlock your iPhone .
  • Kids. Kids love iPhones and they love playing with phones. Tom gets sad when the phone stop working and mom isn’t happy that her iPhone is disabled.

iPhone is disabled connect to iTunes, how to unlock

Want to unlock an iPhone stuck on the disabled screen? The most straight forward solution is to wait for the time to pass, then enter the correct passcode. For anywhere up to 9 failed passcode attempts, all you need to do is grab a cup of coffee and wait for time to elapse. (‘Try again in X minutes’ count down will be displayed on the screen therefore, you can see how long You are required to wait.)
There is nothing much you can do during this period, however, you have an option to place emergency calls by tapping the immergency button located at the bottom of the screen.

Once the waiting period is over, your iPhone’s screen will display a normal background and you’ll have a chance to try entering the passcode again. At this point, try entering your passcode carefully when given a chance. If you input the passcode wrongly one more time, you’ll be subjected to another waiting period.

As soon as you get to an hour wait, you’re approaching your final chance. Get it wrong one more time and your iPhone will be disabled until you connect to iTunes.

If you’re approaching the 10-guess limit, be careful. Do you have the right passcode penned down somewhere, or is there anyone else who knows It?
It might be prudent to jot down every attempt you make from this moment on (and any that you’re certain you’ve tried before), but this is only to help nudge the memory – however, iOS smartly counts various entries of the same wrong passcode as one wrong guess, so you should not mind about trying any guesses repeating yourself.
After 10 failed passcode attempts , you’ll have to restore your iPhone using iTunes.

How to unlock a disabled iPhone with iTunes

When your device says “iPhone is disabled connect to iTunes,” the only solution is to connect It to a computer to unlock it again. Hopefully you have a recent backup on your computer, and hopefully you remember your iPhone’s passcode, otherwise you’ll be required to wipe your device clean and lose all your data. Yes really. This is why it is important to back up your iPhone frequently.

Steps to unlock a disabled iPhone with iTunes

If you know your iPhone’s passcode and Had recently synced your device to iTunes, you are in luck. You can restore it as new without loosing data. Follow these steps to fix iPhone is disabled connect to iTunes error:

  1. Connect the iPhone to a computer it usually syncs with via a lightening cable and open iTunes
  2. Choose the iPhone (from the sidepane or from top-right of the screen
  3. Click “Sync” in iTunes and enter the correct passcode when requested to unlock the device, this will backup the iPhone to the computer
  4. Hit “Restore” to restore the iPhone from the most recent backup

If you can’t remember the iPhone passcode, the only option is to erase the iPhone completely and it will wipe all data using recovery mode.

Use Recovery Mode

Recovery Mode erases the iPhone completely. However, it can prove helpful if the above fix didn’t work.
Note, iTunes won’t allow you to restore your device if Find my iPhone is enabled on your device, even if you have synced your iPhone with a computer. In such a situation, the only solution is to restore your iPhone from recovery mode. Here’s how to put your iPhone into Recovery Mode:

  1. Connect the USB to lightening cable to your computer but don’t plug it to the iPhone yet.
  2. Open iTunes on your computer.
  3. If you are using iPhone X or newer, quickly press the Volume Up button, then quickly press the Volume Down button and then press and hold the Side button until the recovery mode screen appears.
  4. Next, connect your iPhone to the computer. A ppop up will appear on iTunes window stating “An iPhone has been detected in recovery mode. Now, proceed with the restore process.
  5. If you are using iPhone 6S or older, press and hold down the Home button and Sleep/Wake button for approximately 10 seconds until the iPhone shuts down.
  6. Release the Sleep/Wake button but keep holding the home button.
  7. Now, connect the lightening jack to your iPhone, (Don’t release the Home button yet).
  8. A pop up will appear on iTunes window stating “An iPhone has been detected in recovery mode.” Now, go ahead with the recovery process.
  9. If you are using iPhone 7 or 7 Plus, press and hold ON/OFF button and volume down button simultaneously). Keep holding both the buttons until Connect to iTunes screen appears. After connecting your iPhone to iTune, a ppop up will appear on iTunes window stating “An iPhone has been detected in recovery mode. Now go ahead with the restore process

What do you do when your iPhone is disabled and won’t connect to iTunes? In this case, check the next solution.

How to unlock a disabled iPhone without iTunes

Some iPhone users find that connecting the disabled iPhone to iTunes doesn’t fix the problem. Fear not! You can unlock disabled iPhone without iTunes using third-party tool, known as Tenorshare 4uKey with just a few simple clicks.
Unlock a disabled iPhone with Tenorshare 4uKey:

Tenorshare 4uKey is an easy tool designed to unlock iPhone screen without iTunes. Whether it’s a simple 4-digit passcode, 6-digit passcode or more complex custom numeric code and alphanumeric passcode, 4uKey offers the ability to remove an iPhone screen lock passcode in a very short amount of time.

Tenorshare 4uKey has one of the best mobile interfaces out there. Its features options are robust, but you’ll never struggle to navigate them. Tenorshare 4uKey is designed to allow you to unlock a disabled iPhone with minimal effort. It succeeds at that goal.

Unlocking a disabled iPhone works like magic. You just need to connect your iPhone to your computer, launch Tenorshare 4uKey and perform a few Clicks.

With that in mind, here is how to unlock a disabled iPhone without iTunes using Tenorshare 4uKey:
Unlock disabled iPhone with Tenorshare 4uKey

Steps to remove lock screen and unlock disabled iPhone without iTunes

Step-1: Download, install and launch 4uKey on your Mac or Windows computer. It is necessary to sign in to the software with your registration Code. Then click on Unlock Lock Screen Passcode to get started.

Step-2: Connect the disabled iPhone to your Mac or Windows computer through a USB cable.
Connect your iOS device to computer
Step-3: Click the Start button on the main interface

Step-4: The software will automatically detect all the information on your iPhone. And in the download firmware package online interface, you just need to Choose a save path and click the Download button.
download firmware packageDownloading firmware package
firmware package downloaded successfully
Step-5: When the process completes, Tenorshare 4uKey will say that the passcode has been removed successfully.
Removing passcode
Passcode removed successfully
Step-6: When iPhone passcode has been removed successfully, Follow the on-screen instructions to set up your iPhone. You can restore from an iCloud backup, iTunes backup, or set up your iPhone as new. If you have a backup available, we recommend restoring from it so you don’t lose any of your data.
Now, my disabled iPhone was unlocked successfully without any problem In just a few moments and pricing was also very low which is affordable by everyone because we need to pay a little for some great tools that make our life easier.

Some important features of Tenorshare 4uKey:

  • Ability to unlock a disabled iPhone without iTunes or iCloud
  • Support all iOS versions and devices including the latest iOS 13 and iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max and iPhone SE 2020
  • Remove all kinds of iPhone passcodes: 4-digit passcode, 6-digit passcode, custom numeric code, alphanumeric passcode, Touch ID, or Face ID
  • Reset a second-hand, passcode-locked iPhone.
  • Factory reset locked iPhone without iTunes or passcode.
  • No need for specialist skills

That’s all about unlocking a disabled iPhone without iTunes or iCloud. If you have any questions, let us know in the comments section below.

Tags: Apple ID, iTunes
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“This App Is No Longer Shared With You” Error On IPhone & IPad: Fix

by GeeksModo Staff

Some iPhone and iPad users are experiencing a curious “This app is no longer shared with you” error message when trying to use some apps on their apple devices. Some users are experiencing this error randomly, while others it is showing up after updating apps, or after updating their device to iOS 13.5, iPadOS 13.5 and iOS 12.4.7.

The error message appears as a pop-up dialog when you try to use the app, and then trying to use the App Store to correct the problem fails, resulting in an endless loop and an app that is not working.

If you’re experiencing the “This app is no longer shared with you. To use it, you must buy it from the App Store” error message, simply follow the steps below to fix the issue.

How to Fix “This app is no longer shared with you” iPhone / iPad Error

You can fix this problem easily however, it’s slightly annoying; offload the app and then reinstall it, or removing the app and reinstalling it. Most users prefer Offloading apps because it allows app data and logins to be preserved, so that’s what we’ll focus on here.

  1. Start the “Settings” app
  2. Tap on “General” in settings
  3. Go to “iPhone Storage” (or “iPad Storage”)
  4. Find the app showing the error message in the list and tap on it
  5. Select “Offload App” and confirm your decision to offload the app from the iPhone or iPad
  6. Now, the app will be offloaded and be removed from your device, then at the same screen choose “Reinstall App”

Repeat the above steps with any other apps displaying the “This app is no longer shared with you. To use it, you must buy it from the App Store”

Keep in mind, you don’t need to purchase the app again, assuming you already owned it initially anyway.

Basically, the above steps removes the app from theiPhone oriPad, then reinstalls the app again. Because we’re focusing on using the “Offload” method rather than deletion, the apps data is preserved. If you want, you can use the standard app deletion process instead if you’d prefer to, but doing so will delete any app data within the app meaning, you will lose things such as the logging password, saved games, and more.

Note that you can also experience this error message when using family sharing, but for the vast majority of users with the problem at the moment that is not the case, suggesting it’s a bug or some other hiccup in service. Occasionally issues like this happen with no particular fault or reason, and sometimes they happen after software updates, changes to App Store settings or payment info like the Verification Required error, or even completely at random.

Have you encountered the “This app is no longer shared with you” error message when using some apps on iPhone and iPad after updating your device? Has the above trick worked to fix the problem for you? Have you found a different solution? Share your experiences with us in the comments section below.

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How To Make A Genius Bar Reservation: Check the Steps

by GeeksModo Staff

Are you experiencing an issue with your Apple products? Well. Apple has a range of tech
support
options for its customers. The support options ranges from phone call toonline live chat. In addition, there is
email support. However, you may need to get hands-on, personal support and help from an Apple expert, in case your problem is hardware relate.
For instance, if you are having a cracked screen problem, water damage, etc. You may have to visit your nearest Apple Store.

Apple provides tech support in each Apple Retail Store. This support is provided by the Genius Bar stations. Employees of the Genius Bar, called Geniuses,
Are experts trained to help customers with Apple hardware and software.

Before you visit the Genius Bars, you should make a reservation. You can make a genius bar reservation online. In this post, I’ve explained in details
how you can make an Apple Genius Bar appointment.

Recently, Apple has changed how genius bar reservation are made. The company has made it a little bit challenging now. It’s like Apple wants to provide support
throughonline live chat or phone calls.

What is the Genius Bar

The Genius Bar is a hands-on technical support station situated within Apple’s retail stores. If you need support or have questions related to your Apple products,
such as  iPhone, iPad, Mac, Apple Watch, or Apple TV, you can get expert advice and training at the Genius Bar in any Apple Retail Store.

The Genius Bar employees, known as Geniuses, are specially trained and certified Apple experts. The central work of the Geniuses are to help their customers with
hardware and software issues. They can provide answer to your questions, offer personal supports, and fix your device. Most of the services they offer are free. They
can repair your device, however, you will need to pay for non-warranty services if your device is not covered by the
Apple warranty,
an
AppleCare plan.

You can make a Genius Bar reservation at an Apple Store in two ways:

  1. Through the Apple Store app or,
  2. By making a reservation via the Apple support web site.

1. iOS device / Apple Support App and Genius Bar appointments (the easiest way)

  1. Launch the Apple Support app (if you do not haven’t downloaded it on your device, Go to the App Store and download and install it – or
    get it here)
  2. Now, tap on Get Support
  3. Next, choose your device. In this post, we selected iPhone 11 Pro and then Repairs & Physical Damage and “Buttons not working”. Note that some
    problems can only allow you to get support via phone calls or live chat sessions. 
  4. Tap Bring in for Repair and choose a location and date and time and then tap Reserve. Then your reservation will be made. 
  5. You will probably see a notification saying “You don’t have any reservations”, since you are trying to make a reservation. To make a new reservation, tap Find a store 

2. Genius bar appointment via the web site

If you don’t want to use the app option, you can also receive an appointment through Apple’s support page. Simply follow these steps:
Head over to Apple’s Genius Bar page. (URL:
https://www.apple.com/retail/geniusbar/)

  • Scroll down, you’ll see Get hardware help. Click on it.
  • Choose the device or the service that you need help with. In this article, we will select the iPhone option.
  • Now, choose Repairs and Physical and then choose your issue or select the “The topic is not listed” option. If you choose the “Topic is not listed” option,
    Provide details for your issue, then hit continue.
  • Next, choose “Bring in for Repair”
  • Next on, you’ll be asked to type in your Apple ID and password
  • Now, choose your location. You can find your location by city, zip code, or name. Alternatively, you can browse all Apple retail stores. Find the nearest Apple Store that you
    Wish to go to.
  • Next, choose the date and time 
  • Now, your reservation will be confirmed. 

    • Now you have made a Genius Bar reservation. You should also receive a confirmation email from Apple. Also, It’s easy to cancel or reschedule it if you want to. Remember to
    back up your devicebefore visiting the Apple store.

    How to prepare for your appointment

    Before your appointment, you may want to prepare for your appointment. Keep in mind toback up your device (you can use
    iCloud).
    It’s also a good idea to bring with you all of the hardware (that you are experiencing problems with). For instant, if you are experiencing issues with your Mac, bring all of the
    accessories such as your mouse, keyboard. Also, bring with you your sales receipt.

    Ensure that you know your
    Apple ID
    password (you may need to turn off Find My).

    Finally, remember to bring your ID with you.

    Usually, the Genius Bar appointment lasts for about 15 minutes. If your device needs a hardware repair, the Genius will discuss with you about your available repair options including any applicable charges.

    See also:
    How to Cancel Your iTunes (apps, iTunes Store, iBooks) Purchases

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    How to Cancel Your iTunes (apps, iTunes Store, iBooks) Purchases

    by GeeksModo Staff

    Apple sends notifications of your Apple purchases, such as music, books, apps, in-apps, shows, movies etc. Apple send these notifications through email. Or you
    Might see charges on your bank or credit card statements (App Store or iTunes Store, usually: ITUNES.COM/BILL, MCD HOLD APL ITUNES.COM/BILL/, MCD PUR APL
    ITUNES.COM) that you do not recognize.  If you did not make the purchase, you can cancel and receive a refund for those purchases. In this article I’ll explain exactly
    how to do it. Simply follow these steps:

    First of all, you need to ensure that the email notification you received is truly from Apple iTunes. Scammers and thieves may be attempting to
    scam and steal from you. Ensure that the email is genuine. If you get doubtful emails like these, immediately report it to Apple through email ([email protected]).
    For example, emails from Apple will never ask you to provide your social security number, full credit card number and stuff like that. If you get an email asking for any of these, then that
    is a scam email.

    Next, you need to check yourpurchase history. If you don’t see the purchases on this screen, then the email notification you received was fake. If this is
    the case, simply delete the email and you don’t have to do anything else. Follow these steps to view your purchase history:

    1. On your device (iOS devices – iPhone or iPad, or PC or Mac), open Safari (or use your favorite web browser)
    2. Enter this URL:
      https://reportaproblem.apple.com
    3. Sign in with your Apple ID and password
    4. After you sign in, you will be able to view all of your past purchases: Apps, Subscriptions, Books, Music, TV Shows.
      Apple Purchase history

      5. How to cancel Apple iTunes purchases

      In case you spot a purchases which you did not authorize, you can cancel it by reporting. Simply follow these steps:

      1. Go to the purchase
      2. Now, click “Report a Problem”
      3. A drop down menu will appear. Click : I did not authorize this purchase. Then a screen saying “We take account security seriously. If you were charged
        without your authorization, we’d like to help you as soon as possible. Visit iTunes Store Support to find out which contact methods are available for immediate
        assistance will appear.”
      4. Click iTunes Store Support. a new page will load. Now choose either the Email or Schedule a Call option. You can also select
        the live chat option.
      5. Apple supportcustomer care will help you fix this issue.

      Note:

    • If you notice unauthorized charges, change your Apple ID and password immediately.
    • Usually, Apple groups multiple purchases  into one single charge meaning, You might not get separate invoices for every purchase.
    • Also, apple makes it easy to view and monitor your past iTunes and App Store charges on your iOS device. To do so, head over to Settings > iTunes & App Store > Your Apple
      ID > View Apple ID > If asked, type in your Apple ID password > Purchase History. Here you can view your pas 90 day
      History.
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    How to Contact Apple Support: Check the Steps

    by GeeksModo Staff

    In this post, I’ll explain how you can contact Apple Support, if you experience issues relating to its products and services.

    Keep in mind, depending on your locations, your support options and Apple warranties may be different.

    This warranty offers hardware and software support. Most Apple devices provide a 90 day complimentary technical support warranty and an annual limited,
    hardware warranty; unless you purchase extra warranties. You can extent your warranty up to a period of 2 years by buying
    AppleCare+.
    It’s also worth noting, these warranties are in addition to rights provided by consumer law which may differ from one country to another.

    Basically, Apple offers two types of support. Also, you can contact apple in a number of ways. Find the available methods for
    getting support below:
    Software (iOS, macOS etc) and service support (iCloud, Apple Music, Apps etc):

    • Telephone support
    • Live chat support
    • Twitter support 
    • Community support (Apple user forums)
    <li>Hardware repair and replacement support (components or parts of your device, keyboards, mouses etc):
    • Making Genius Bar Reservations
    • Taking your device to an Apple Certified Service Provider
    • Visiting an Apple Repair Center

    1.Community Based Support

    Apple has a support community and technical support forum. This forum provides answers through knowledge sharing. The forum is a nice place to get answers of issues you may be having with your device. Many Apple users submit questions and answers. It is very active. You can search other users posts or you can post your questions.

    You don’t have to register or sign in to read the content. However, if you want to submit a question or an answer, you need to sign in. Sign in to Apple Support forums with your Apple ID. If you do not have an Apple ID, you can follow these steps to create one.
    Here are the forums you can access:

    • Apple forums:
      https://discussions.apple.com/welcome
    • Apple forums sign in:
      https://discussions.apple.com/login
    • https://appleid.apple.com/account
      (create an Apple ID, if you do not have one, you must create one to participate)

    2. Phone Support

    Apple offers phone support as well. You can either get support by calling Apple or requesting Apple to call you.

    • You can call Apple for support. Before you make a call, ensure that you have your product’s serial number ready. You can check your serial number on the surface of your device. Or,
      on iOS devices or Apple Watch, go to Settings > General > About and on Mac go to  Apple menu (upper-left corner of your screen) > About This Mac > and
      then click the Overview tab. Here is the phone numbers:

      1. United States: 1-800-275-2273
      2. Canada (English): 1-800-263-3394; Canada (French): 1-800-263-3394
      3. You can view all phone numbers on
        Apple website
      4. You can start a support request to get a phone support. You only need to provide a phone number and Apple will call you. Note that you will need to
        Type in your device’s serial number. Just
        select a product
         and then select a topic and then select the phone support option. And even better, you can schedule a phone call so that an Apple support technician will give you a call
        at your own convenient time.

    3. Apple Live Chat

    There is also a live chat support. Live chat is a very handy option. Apple will email you the chat transcripts so that keep an archive of
    your chats which may come in handy should you face the same issue again. Through this method, your questions will be answered instantly. Here are the instructions for how tochat with Apple support team online.

    4. Genius Bar Appointments

    If you are experiencing an hardware issue (for instance your device is unresponsive, your Mac  screen is broken, your phone’s power button is not working etc), you
    can make a Genius Bar reservation.If your located far from an Apple Store, you can make an appointment at an Apple Authorized Service provider.This article explains how To Make A Genius Bar Reservation

    Note: It may take up to nine days for your device to be fixed. You can easily check
    the status of your repair online.
    Also, you can follow your case online.

    5. Mail Support 

    If you are experiencing a hardware issue and don’t want to set up a reservation at an Apple Store or an Apple Authorized Service Provider; try this option. You just need to contact Apple
    (you may choose any of the option listed in this article to contact Apple), request a box and  mail your device to an Apple Repair Center. This option is available
    for most Apple products.

    6. Twitter

    You can ask any question via Twitter by simply tweeting your questions to
    @AppleSupport.
    Apple Twitter support works daily from 5am to 8pm (PT).

    7. App Store, iTunes Store, and iBooks Store billing Support

    In case you want Apple Store and iTunes billing supports (e.g., refunds etc), you can easily contact Apple. You only need to
    choose your problem
     and select the support options available. It’s worth noting
    you can easily cancel iTunes purchases and subscriptions.

    What If Your Device Is Out Of Warranty

    You can
    Check your coverage online
     by simply typing in your device’s serial number. If you are out of warranty, still contact Apple. Keep in mind, you may be required to pay a service fee. So how much
    will it cost? The following are Apple’s fees:

    1. iPhone service cost
    2. Apple displays service cost
    3. iPad service cost
    4. Mac service cost
    5. iPod service cost
    6. HomePod service cost
    7. AirPods service cost
    8. Apple Watch service cost
    9. Apple TV service cost

    Before you contact Apple, try to restart your device to see if it resolves your issue. Also your problem may be temporary because some Apple servers might be down.
    You may want to
    visit Apple System Status page

    Finally, this is not a support request per say, but you can also
    send feedback to Apple.

    Tag: iPhone Tips
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    How to Contact Apple Online Live Chat: Check the Steps

    by GeeksModo Staff

    Apple offers different ways to provide support for your products. One of them is live chat support. Live chat lets users use instant / live (real-time) messaging to contact Apple’s
    support team through its website. You get quicker response via Apple’s live chat than emails.This is because most users prefer chat assistance to
    emails and phone calls. You can schedule a chat with an Apple expert who specializes in your exact question.

    It’s worth noting that if you need hands-on technical support for any of your Apple device, you can get expert advice at the Genius Bar. You
    can
    make a Genius bar reservation.

    I think that the fastest and most convenient way to get support is through chat with Apple expert. Even better, Apple support chat is available 24×7.

    Apple’s support team can provide you with an answer to any questions that you may have about Apple products, hardware (iPhone, iPad, etc), software (iOS, macOS, FaceTime, Pages,
    etc) and services (
    iCloud,
    Apple Music,
    iMessage,
    etc.).

    It’s worth noting that live chat is not available in all countries.

    How to access Apple live chat support 

    1. Head over to Apple’s web site:
      https://www.apple.com.
    2. Tap Support.
    3. Tap Contact Support (top menu bar).
    4. Tap Talk to us. It may also read “Tell us how we can help”. Alternatively, you can directly access this page by clicking the
      getsupport.apple.com.
    5. Now select a product or service. For example, if you are having issues with your iPad, click iPad. Or if you are having an issue with your Apple
      ID, click
      Apple ID.
      Now choose the exact iPad issue you are having, like the battery, back-up, Apple ID, or Wi-Fi issues. There is also an option to search for topics.
    6. Now you will be asked a more specific problem that you are experiencing. If your problem is not in the list, choose the “the topic is not listed” option.
      If you select this option, you will be required to describe your problem in the next screen.
    7. Now, select how you prefer to get help. If you prefer the live chat option, simply select the “Chat”. The page will also tell you the approximate waiting period.
    8. Here, you need to either sign in with your Apple ID and password or enter your products serial or IMEI number. How do you find your serial number? it’s easy. For instance if you are experiencing a Mac issue, you can find your Mac’s serial number by simply heading over to Apple menu > About This Mac. Or if you are experiencing
      an issue with your iPhone or iPad, you can find the serial number by simply heading over to Settings > General > About.
      It may take a couple of minutes before you talk to an Apple expert. The next available agent will be with you to help you fix your problems. Once you are connected,
      a live chat representative will ask you to explain your problem, after you describe your issue, the representative will do everything possible to help you fix your issue.

    I was able to fix most of my issues using the Apple chat option. However, in case you are not able to fix your requests, you can use other options. As I pointed out
    above, Apple offers several ways which you can use to request and receive technical support. For example, you can call Apple support and visit anApple store. But
    do not worry your problem will be fixed as Apple is committed to helping its customers.

    Also, you can
    send feedback to Apple
     (a suggestion or reporting a problem). Although Apple may not provide a response, Apple read every feedback they get. Your feedback will help Apple enhance your
    Experience.

    Tag: iPhone Tips
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    Apple: How to Contact an App Developer: Check the Steps

    by GeeksModo Staff

    In this article, I’m going to tell you exactly how you can contact an iOS, iPadOS, watchOS, tvOS or macOS developer. If an app is not working as expected on your iPhone or iPad, one of
    the fixes you should try is to contact its developer for support.

    Most Apple apps are created and designed by third-party developers. A huge number of users download and purchase apps and games from the Apple App Store. If you
    need support, it’s a good idea to contact the developer directly.

    When to contact a developer

    If you encounter any of the following problems, you should contact the developer to resolve your issue:

    • Your device (iPhone, iPad, Mac, etc) is working, all apps are workin as expected, apart from one.

      • <

    • One app is causing your Apple device to crash or become unresponsive.
    • One app is Crashing

      • .

    • One app is unresponsive.

      • Note: If you want torequest a refund for an app store purchase, you should contactApple.

      If you are experiencing a problem with an in-built apg, say,
      FaceTime is not working),
      then you should contact Apple. Here are instructions for how to contact Apple:

      How to contact a developer

      Please follow these steps to find contact information:

      iOS, iPadOS, and watchOS apps

      • Launch the App Store app on your device. Please make sure that you are signed in with the same
        Apple ID
        that you used to purchase the app initially.
      • Search for the app to check its developers info. You can search for an app in two ways:
        • Search for the app using the Search field.
        • Or tap Today > your photo > Purchased > select My Purchases (if you are using Family Share) and search the app.
      • Tap the app, this will launch the App Information page.
      • Scroll down until you see the Ratings & Reviews section.
      • Tap on App Support button . a page will load. Safari will launch and you will be redirected to the developer’s support page.

        • See also:

        Mac

        Mac offers two ways to download and install apps:

        • . You can search and download apps from the Mac App Store.
        • You can also search and install apps directly from a developer’s website.

        Apps downloaded from the Mac App Store

    1. On your Mac, launch the app store. Make sure you sign in with the same Apple ID that you used to download the app initially.
    2. Search for the app. You can use the Search field or click your name to access your purchased apps. Click the app to launch the App Information page.
    3. Scroll down until you see the Ratings & Reviews section.
    4. You’ll see the App Support button, click on it.

    Apps downloaded from a developer’s website

    1. Simply head over to the page where you downloaded the app initially.
    2. Alternatively, you can search the Internet.
    3. Look for the developer’s contact info.

    See also:

    Apple TV

    If you have Apple TV 4K or Apple TV HD, follow these steps:

    1. On your Apple TV, launch the App Store app.
    2. Now, search for the app by selecting Purchased.
    3. Finally, scroll down to the bottom.

    For other Apple TV models,
    Try searching the Internet.

    Tag: iPhone Tips
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    iPhone not Connecting to Car Radio Using Bluetooth, Fix

    by GeeksModo Staff

    Can’t connect your iPhone with your car stereo via Bluetooth?

    A number of users have reported that they are unable to connect with the iPhone from Bluetooth car audio systems.

    Here are the reported problems:

    • iPhone would connect for phone calls but not for music
    • Can’t pair your iPhone with your car
    • Can’t use handsfree functions
    • Bluetooth is not working as expected

    If you are experiencing this problem, you may see one or more of the following error messages:

    • Network error
    • iPhone stopped
    • Can’t connect

    iPhone won’t connect to car radio? fix

    Please try these fixes if you are unable to pair iPhone with car Bluetooth:

    1. On your iPhone, ensure that Bluetooth is on. Go to Settings > Bluetooth
    2. On your iPhone, head over to Settings > Bluetooth and turn off Bluetooth then turn it back on.
    3. Restart your iOS device.
    4. Restart your car’s audio system
    5. Update your iPhone. Head over to Settings > General > Software Update. And if an update is available, download and install.
    6. Clear your car’s old Bluetooth connection from your iPhone and then rediscover it. Start the settings app and go to Bluetooth and tap the Information
      (i) icon Now, tap Forget This Device. Then try to connect again.
    7. Force restart your iPhone: Simply press and hold the Sleep/Wake and the Home buttons together until the Apple logo appears.
    8. Try using another apple device (such as your iPad). If you can connect this new device successfully, this means that your iPhone is the culprit, therefore
      Try the next solutions. If you cannot pair this device as well, that means the problem is with your car’s stereo.
    9. Reset Network Settings: Simply head over to Settings > General > Reset > Reset Network Settings. Keep in mind, this will reset all your network settings, Also, your
      Wi-Fi passwords will be erased.
    10. If the above did not fix your problem,
      contact Apple.
      Also, consider contacting the manufacturer of your car stereo.

    Also, consider reading your car’s manual.
    We hope this guide has helped you fix iPhone not connecting to car radio problem. If you have any other questions, let us know in the comments section below. We also have plenty of other articles that I suggested check right now.

    Tag: Bluetooth
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    Mac Bluetooth Not Working? Fix it Here

    by GeeksModo Staff

    Bluetooth has become an integral part of our lives. However, it is a reliable technology. It’s uncommon but you may experience Bluetooth problems at times. A couple
    of Mac users have reported that they sometimes experience a random loss of Bluetooth functionality. In addition, users have reported that the Bluetooth menu shows
    a “Bluetooth: Not Available” error. You may experience issues by establishing a Bluetooth connection or using a Bluetooth accessory.
    And this will make your Bluetooth devices and accessories to stop working.  additionally, a number of macOS and iOS services (
    AirDrop,
    Handoff,Continuity,
    Universal Clipboard,
    And more) will not work as expected if you are having problems with Bluetooth.

    Bluetooth Not Available

    Bluetooth technology lets you wirelessly connect various hardware (keyboard, mouse, trackpad, headset, etc) to your Mac by associating them with your computer
    (also called pairing). Once paired, your Mac connects to these tools if Bluetooth is working.

    In this article, I’m going to tell you exactly what you can do to troubleshoot when Bluetooth is not working on Mac.

    Here is what you can do when Bluetooth is not working on MacBook

    To access Bluetooth settings on Mac, head over to System Preferences > Bluetooth

    See also:
    iPhone or iPad Bluetooth not Working? Fix

    Please try each step until your problem is fixed. After every step, test to see if Bluetooth is working.

    It’s also worth noting that performing some of the methods in this post will temporarily cut connection to your connected devices such as: keyboard, mouse,
    And more). So if you have a wired device, use that.

    See also:
    Unable to turn on Bluetooth? fix

    If you can’t see the Bluetooth icon in the menu bar, simply head over to System Preferences > Bluetooth and check the “Show Bluetooth in menu bar”.

    1. You may think that Bluetooth is not working on Mac because your Bluetooth accessory stopped working. This is because your device battery is significantly
      low if it uses battery. Ensure that your Bluetooth device has enough battery life. You may want to change the batteries or connect the accessory to power.
    2. Ensure the Bluetooth accessory is turned on.
    3. Ensure your Bluetooth device and Mac are next to each other.
    4. Make sure that your
      Mac is running the latest version of MacOS.
    5. Restart your Mac. Restarting your Mac may fix Bluetooth not working on Mac issue. To restart your Mac, simply select Restart from the Apple menu.
    6. Disable and enable Bluetooth. Disable Bluetooth and wait for about 10 seconds and then turn it back on. To do so: simply click Bluetooth icon in the menu
      bar. As mentioned above, If you cannot see the Bluetooth icon, simply head over to System Preferences, click Bluetooth, then choose “Show Bluetooth in the menu bar.”
    7. disconnect all USB devices (mouse, external drive, keyboard, etc) and then reboot your Mac and then connect them again.
    8. Remove current Bluetooth preferences then reboot your Mac. Simply follow these steps:
      1. Close any app that is trying to use Bluetooth accessory with your Mac
      2. Launch Finder and then press the Command+Shift+G keys together. This will reveal the “Go to the folder:” window, then enter the following and hit go.
      3. /Library/Preferences/ (not ~/Library/Preferences/)
        library preferences bluetooth preferences
      4. Try the find the “com.apple.Bluetooth.plist” and “com.apple.Bluetooth.plist.lockfile” files. And erase these files. These files may be corrupted
        and cause problems. If asked, enter your admin password. (You can save these files somewhere else as a backup before removing).
      5. Restart your Mac.
    9. Reset your Mac’s SMC. This is done differently depending on your Mac model.
      Apple’s documentation
      explains how to do it.
    10. Reset your Mac’s Bluetooth module. Simply follow these steps:
      1. Press and hold the Shift + Option (Alt) keys
      2. While pressing down these keys, click the Bluetooth icon in the menu bar.
      3. Click Debug
      4. Click Reset the Bluetooth module
      5. Now, reboot your Mac.
    11. Restart your Mac in Safe Mode. Safe Mode may fix your problem.
      Simply follow these steps to boot your Mac in Safe Mode:

      1. Turn off your Mac.
      2. Turn on your Mac and then quickly press and hold down the Shift key.
      3. Let go off the Shift key when the login screen appears.
      4. Login.
      5. Now, your Mac is in Safe Mode. If you are not sure if
        your Mac is in Safe Mode, check outthis article.
        Test your Bluetooth now. Is it working?
      6. In either case (working or not), Try to restart your Mac normally. This will
        exit Safe Mode.
        That is, restart your Mac, but do not press and hold any key.
      7. When your Mac is turned on, check to see if your Bluetooth Is working

    If the above methods did not fix your issue, you may want to
    contact Apple support.
    You may also want to make
    a Genius Bar Reservation Or get help via Apple Online Live Chat

    See also:
    iPhone Not Connecting To a Car Stereo Using Bluetooth, Fix

    Tag: Bluetooth
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    Can’t Turn On Bluetooth on iPhone? Here’s the Real Fix

    by GeeksModo Staff

    Your iPhone Bluetooth doesn’t turn on and you don’t know why. You have tried everything but it won’t turn on. When you try to turn Bluetooth on, you see a spinning gear. As such, your Bluetooth
    Device does not connect with your iPhone or iPad. Sometimes you see a spinning wheel/gear instead of the on/off buttons. Your iPhone Bluetooth will not turn on because of a number of issues. In this guide I’ll explain how to fix
    an iOS device (iPhone or iPad) when it’s Bluetooth feature won’t turn on. Here are troubleshooting steps which you can follow to fix the issue:

    It is important that you fix this issue. It’ll not be possible to pair or connect your Bluetooth device to your iPhone or iPad until it is fixed.

    Please check this article if you are having
    Bluetooth problems on your Mac.

    Unable To Turn Bluetooth On

    The first thing you should do is to ensure your iPhone or iPad is running the latest version of the iOS or iPadOS.
    Simply head over to Settings > General and Software Update to check for updates. And if there is an update available, download and install.

    Now, try the following tips. after each tip, try to turn on Bluetooth.

    1-Restart Your Device

    The simple solution when iPhone Bluetooth doesn’t turn on is to turn off and on your device. iPhones require different steps. Simply follow these steps:

    To restart iPhone X, 11 or later and iPad with Face ID models:

    1. Press and hold the side and volume up (or down) buttons together until the red slider appears.
    2. Drag the slider. And wait about 30 seconds.
    3. Now, press and hold the side button until the Apple logo appears.

    To restart other iPhone models e.g., iPhone 6, 6S, 7, or 8 and iPad with a Home button models:

    1. Press and hold the on/off (sleep/wake – top or side) button until the “slide to power off” appears.
    2. Drag the slider
    3. Wait about 30 seconds
    4. Press and hold the on/off button (side or top) until the Apple logo appears.

    2-Airplane Mode

    If your iPhone Bluetooth won’t turn on still, try turning on Airplane mode for a few seconds and then turn back off. On your iPhone or iPad, simply head over to Settings > Airplane Mode.

    3-Pairing Issues?

    Do you see a loading spinning gear when you try to pair your iPhone or iPad with your Bluetooth device? this may happen because your Bluetooth accessory and iOS device
    are not close enough to each other as this may affect signal strength if they are not in close proximity to each other. Therefore, ensure that they are close
    to each other. Also, ensure that your Bluetooth accessory is compatible with your iOS device. In addition, try restarting your Bluetooth accessory. Further,
    ensure your Bluetooth device is “discoverable”. Just put the accessory into discovery mode. The final thing you should check is to ensure that your
    Bluetooth device has power. Fully charge your Bluetooth accessory.

    4-iOS Update

    Ensure that you’re running the latest version of iOS. It’s easy to update your iOS device. Go to Settings > General
    > Software Update. If an update is available, hit “Download and Install”.

    5-Force restart your device (aka Hard Reset)

    You may need to force restart your device. The process depends on the iPhone model.

    To force restart iPad with Face ID models and iPhone 8 or later, simply follow these steps:

    1. Quickly press and release the volume up and then volume down button.
    2. Press and hold the power button until you see the Apple logo.

      3. To force restart iPhone 7 models, simply follow these steps

    • Press and hold the volume down and top buttons together until the Apple logo appears.
        • To force restart iPhone 6s or earlier models and iPad with a Home button models, simply follow these steps:
    1. Press and hold the power button and the home buttons together until the Apple logo appears.
    2. After the Apple logo appears, release the buttons
    3. Now, your device will restart

    6-Reset Network Settings

    Resetting network settings may fix this issue. Simply follow these steps:

    1. Go to Settings > General > Reset > Reset Network Settings
    2. Type in your passcode.
    3. Tap Reset Network Settings.

    Keep in mind: your network settings, such as your Wi-Fi settings, and passwords, will be reset. Simply put, your Wi-Fi passwords etc will be erased.

    See also:
    iOS: Can’t Turn On Bluetooth? Fix

    If you are still experiencing problems, please
    contact Apple support.
    Also, you may want to
    make A Genius Bar Reservation

    Tag: Bluetooth
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