In this article, I’ll explain exactly how you can fix if your mouse cursor (also called pointer) randomly disappears on your Mac. To be precise, the real focus of this problem is that the cursor becomes invisible rendering the Mac unusable.

This is a serious problem. Your mouse cursor or pointer is a graphical image on your screen that mimics the movements of your mouse. This is how you interact with your Mac. If your cursor or pointer goes missing on your Mac, your enjoyment of your computer and your interaction with it will come to a standstill. If your pointer disappears on Mac, then this troubleshooting guide is for you.

This problem is known to happen randomly. There may be several issues that cause your Mac cursor to disappear. It’s important to try the troubleshooting steps below in order. Test your computer between steps to see if you’ve fixed your missing pointer problem.

1. Cursor disappears on my Mac too. When my cursor disappears on my MacBook, I usually do two things to fix:

• I quickly keep moving the mouse from side to side (or quickly move my finger on the trackpad), this will temporarily cause the pointer to enlarge. This helps me to pinpoint my cursor.
I replace the batteries, this usually resolves my issue.

2. On your keyboard hit Command + Tap (hold Command then hit Tab) to bring up a quick application switcher. Shift to the Finder (or to another app). Is your cursor working in Finder or in a different app? Then press Command + Tap again to go back to the original app. This may restore your lost cursor.

3. Test to see if opening the Force Quit window will restore the cursor. Since your mouse does not seem to be working, hit the Command + Option + Escape keys at the same time.

4. Is Mac cursor missing in one app? Try force quitting the app by pressing the Command + Option + Escape keys. If the mouse has disappeared in all apps, then force quit all apps that are running. It’s worth noting that you may lose unsaved data when you force quit an app.

Additionally, if mouse disappears on MacBook on a specific app, the app may be the the issue. You may want to
contact the app developer
for more help.

5. Restart your Mac. Restarting your Mac may bring back the cursor. To restart your Mac, click the Restart option from the Apple menu.

6. Change your cursor size. Follow these steps to change your cursor size:

• from the Apple menu, click System Preferences.
• Now, click Accessibility.
• Next, click Display.
• Next on, click the Cursor tab.
• Finally, change the size by dragging the slider.

7. Reset NVRAM or PRAM. Here is how:

• Power off your Mac.
• Power on your Mac and immediately press and enter these keys together: Option + Command + P + and R.
• Keep holding down these keys for about twenty seconds.
• You can let go the keys when you hear the second chime sound (if your Mac is making startup sounds) or when you see the Apple logo appears and disappears for the second time.

8. If you are still experiencing problem, restart your Mac in Safe Mode to find out that there are no third-party apps causing the problem. Please follow these steps:

• Power off your Mac.
• Power on your Mac and immediately press and hold down the Shift key.
• Keep holding the Shift key until the login screen appears.
• Login.
• Now your computer is in Safe Mode. In Safe Mode, your Mac will be slower. Don’t worry, this is normal. Does your cursor work?
• In either case, restart your Mac normally to Quit Safe Mode.

9. Reset the System Management Controller (SMC).

Finally, if your cursor still disappears,
contact Apple
You may want to
Make a Genius Bar reservation
before visiting the Apple store. Apple also offers
live chat support.

In this article, I’ll explain exactly how you can fix if cellular data is not working on your iPhone or iPad. This is a serious issue. Cellular data is how your iPhone or iPad access the internet by using the cellular data network offered by your carrier like Sprint or T-Mobile when there is no Wi-Fi. This means that, if you are having iPhone cellular connection issues, you will not be able to send
iMessages,
use
FaceTime,
 send emails, browse twitter or watch Netflix and much more when your iPhone or iPad is not connected to a Wi-Fi connection.

See also:
no service error on iPhone? Fix

Here are the troubleshooting steps to fix iPhone cellular connection issues:

Please test your iPhone to see if you’ve fixed your cellular data issue after trying each troubleshooting step.

Before you dive in, you need to make sure cellular data is not working on your iPhone. First, please make sure that:

• iPhone or iPad cellular data is enabled. On your iPhone or iPad, head over to Settings > Cellular (or Mobile Data or Cellular Data) and make sure that the cellular data option is turned on.
• You are in a covered area especially if you see no signal bars.
• You have cellular data enabled for the app if you are experiencing this issue with a specific app.

1. Airplane Mode.

On your iPhone or iPad, head over to Settings and turn on Airplane Mode. Wait a few seconds. Then turn off Airplane Mode.

2. Restart your device.

Here is how you can restart your iPhone or iPad:

• To restart iPhone X, 11 or newer and iPad with Face ID models: Press and hold the power (side or top) and volume up (or down) together until the power off Slider appears on the screen. Then drag the slider. Wait a few seconds until your device completely shut down. Then turn your device back on by pressing and holding the power button until the Apple logo appears on the screen.
• to restart other iPhone or iPad models: Press and hold the power button (side or top) button until you see the power off slider. Then drag the slider. Wait a few seconds. Then turn your device back on by pressing and holding the power button until you see the Apple logo.

3. Update your carrier settings.

Sometimes your carrier may push updates that are designed to enhance your cellular data performance. Check to see if there is an update and if there is an update, update your carrier settings. Follow these steps to update your carrier settings:

• Ensure that your iPhone or iPad is connected to a Wi-Fi network since cellular data is not working.
• On your iPhone or iPad, head over to Settings > General > About. You’ll see a popup if there is an update available that says “Carrier Settings Update. New settings are available. Would you like to update them now?” hit Update.

4. Update your device.

Update your device to the latest versions of iOS or iPadOS. Please follow these steps:

• Start the Settings app and go to General, then tap Software Update. This will check for software updates. And if an update is available, download and install

Please note that you can also update your iPhone or iPad through your computer.

To do this, you will need a Wi-Fi connection.

5. Reset network settings.

Misconfigured network settings may cause iPhone cellular data connection problems. Resetting this may fix your issue. It’s worth noting that resetting this will Remove your Wi-Fi, VPN, and other network settings. Please follow these steps to reset network settings:

• On your iPhone or iPad, head over to Settings > General > Reset > Reset Network Settings.
• When asked, type in your passcode.
• Now, your device will restart.

6. Contact your carrier.

So you have tried everything but you are still experiencing iPhone cellular connection problems? There might be a service outage or you may have an issue with your cellular provider. Maybe the problem is not at their end. Perhaps you have reached your data limit. It could be your account is suspended. Or perhaps there are outages in your area. Contact your carrier for further help.

A couple of users have reported that they are unable to check their emails using the Mail app on their iPhone or iPad. In this article, I’ll explain exactly how you can troubleshoot if you see the “cannot verify server identity” error message. This a common problem. You may experience this issue when you are trying to check your mail on your iPhone or iPad. It appears that this problem affects both IMAP and POP users. IMAP and POP are two methods to access email from any device.

The error message says:

“Cannot Verify Server Identity. The identity of “[email protected]” cannot be verified by Mail.”

Cannot verify server identity: How to fix

Please follow these instructions in order. Check the Mail app after each step to see if the issue is fixed.

As the error message states, there may be some security certificate (SSL) issues with your e-mail provider’s mail server. There is also a likelihood that your email provider might have made system changes lately and this change is triggering this issue.

1. Check with your email service provider (Gmail, Hotmail, Yahoo, AOL, or your Exchange / IT admin) to check if there’s a service outage. In addition, check with your service provider to find out if your settings are correct.

2. Ensure that your iPhone or iPad has an active Wi-Fi or cellular data connection. It’s pretty easy to check your internet connection. Launch your web browser on your device and try to visit any website of your choice. If you are experiencing connection issues, please see the articles below to troubleshoot this problem:

• iPhone no service.
• iPad Wi-Fi problems.
• iPhone Wi-Fi problems.
• Cellular data not working

3. Restart your device. Follow these steps:

• To restart iPhone X, 11, or newer and iPad with Face ID models: Press and hold the power button (side or top) and the volume up (or down) button together until you see the power off slider. Then drag the slider. Wait until your device completely turns off. Then press and hold down the power button (side or top) until the Apple logo appears.
• To restart other iPhone and iPad models: Press and hold the power (side or top) button until the power off slider appears. Then drag the slider. Wait a few seconds to make sure that your device is shut down completely. Then turn on the device by pressing and holding the power button until the Apple logo appears.

4. Make sure that your iPad or iPhone is running the latest version of iOS or iPadOS. Follow these steps to check for software updates:

• On your iPhone or iPad, head over to Settings > General > Software Update.
• If an update available, hit Download and Install and then follow the onscreen prompts.

5. Disable the “Use SSL” option. This may fix your problem if you are still experiencing cannot verify server identity error. Here is how:

• On your iPhone or iPad, tap Settings.
• Go to passwords & Accounts.
• Under the Accounts section, tap the email account which is returning cannot verify server identity error.
• Tap on Account.
• Tap on Advanced.
• Under the “Incoming Settings” section, disable Use SSL.
• Finally, navigate from Settings, and restart the Mail app and test to see if you are still experiencing cannot verify server identity on your iPhone or iPad.

6. Delete and add your account again. It’s worth noting that deleting your account may erase previously downloaded emails. You may want to log in to the email provider’s website if your email provider offers web-based service. If you find all the mails there, then your emails will be redownloaded again once you re-add the account. Doing so may fix your problem as your current settings might be incorrect and corrupted. Here is how:

• On your iPhone or iPad, launch Settings and go to Passwords & Accounts.
• Tap the email account that you are experiencing problem with (that we will delete).
• Tap on Delete Account.

Now your account is deleted, follow these steps to re-add your account. There are 2 methods to add an email account:

1. Automatic.
2. Manual.

What you can do is to use the automatic method first since it is easier and then check if your problem is fixed, and then delete the account and add your account again manually.

Here is how you can add automatically:

• On your iPhone or iPad, launch Settings and go to Passwords & Accounts.
• Tap on Add Account.
• Tap on your email account (iCloud, Microsoft Exchange, Google, Yahoo, AOL, Outlook, etc).
• Then follow the onscreen prompts.

And here is you can add your email account manually:

• On your iPhone or iPad, launch Settings and go to Passwords & Accounts.
• Now, tap Add Account.
• Next, tap Other.
• Next on, tap Add Mail Account.
• And follow the onscreen prompts. Be sure to type in the email account details correctly. In case you are not sure about the details, again you may need to contact your email service provider.

A couple of users have reported that they are unable to view, edit, or share their photos on their iPhone or iPad devices. Apparently, some or all of the photos do not seem to download. When the users tries to use the Photos app to open photos or videos, the following error message pops up:
cannot load photo there was an error loading this photo

The photos that have issues may also show a circled exclamation point in the lower right-hand corner.

Are you also experiencing the above problem? If you’re unable to load certain photos in iCloud Photos then this troubleshooting guide is for you. In this article, I’ll explain exactly how you can resolve this problem. It’s important to try these troubleshooting steps in order. Test Photos between steps to see if you’ve fixed your issue.

You may experience this issue if the Optimize Storage option is enabled on your device (Settings > [your name] > iCloud > Photos). Turning this on will save you space on your device. When you enable this setting, the full resolution of your photos and videos will be saved in iCloud. but, at times your photos or videos might not be downloaded from iCloud, triggering this issue.

Moreover, your device will automatically optimize your library. This optimization will occur more if your storage space is not enough. And this sometimes triggars problems of this nature.

1. iCloud servers

If you are having issues with the Photos app, then it could be that Photos is having issues with its servers or systems. In such a situation, there is very little you can do, the only thing you can do is wait. You can visit the
Apple System Status
page to check if the Photos service is working. Here is how:

• Go to the System Status website.
• Now, you’ll see a list of services.
• Next, look for Photos.
• If you see a blue dot next the photos, Apple’s services are up and running. If you see something else, the service is experiencing issues or outages. All you have to do is wait. Apple will fix the issue as soon as possible.

2. Update your iPhone or iPad

Make sure that your device is running the latest version of iOS or iPadOS.
On your iPhone or iPad, head over to Settings > General and Software Update. And if an update is available, download and install. You can also update your device using your computer. Start by connecting your iPhone or iPad to your computer with a USB cable, then launch iTunes or Finder (if you are running macOS Catalina or higher) and navigate to General or Settings, then click Check for Update. Then follow the onscreen prompts.

3. Restart your device

Simply restart your iPhone or iPad. This may resolve your issue:

• To restart iPhone X, 11 or newer, and iPad with Face ID models: Press and hold down the volume up (or down) and the power (side or top) buttons until you see the power off slider. Then drag the slider. Wait until your device completely shuts off. Then turn on your device by pressing and holding the power button until the Apple logo appears.
• To restart other iPhone and iPad models: Press and hold the power (side or top) button until the power off slider appears on the screen. Then slide the power slider. To turn your device back on, press and hold the power button until you see the Apple logo on the screen.

4. Internet

Please ensure that your iPhone or iPad is connected to the Internet. You can test to see if your Wi-Fi or cellular-data Is working. Launch your web browser and try to visit a website (yahoo, google, or geeksmodo.com). If the site loads, then you have an Internet connection, otherwise, you can try the followings fixes:

• Restart your iPhone or iPad.

Turn on Airplane Mode, wait a few seconds and then turn it off. To do this, head over to Settings > Airplane Mode.

• Restart your router. Disconnect it from the power source, wait a few seconds and then reconnect it.
• If you’re trying to use the Photos app over cellular, ensure that Use Cellular Data is turned on for Photos. On your iPhone, start the Settings app and tap Cellular or tap Mobile Data, then turn on Photos.

See also:

• Cellular Data Not Working, Fix
• Wi-Fi Won’t Turn On On iPhone or iPad? Fix

5. Check the storage

You may be experiencing this photo downloading error because you do not have sufficient storage space on your iPhone or iPad. You may also get “out of storage” errors. On your device, Head over to Settings > General > [Device] Storage. You are also offered some recommendations that you may want to follow for optimizing the storage. Ensure that your device has at least 1GB of free storage space.

Additionally, head over to Settings > [your name] > iCloud and check to see if you have enough available iCloud storage.

As mentioned above, if you do not have enough space, this photo downloading error may occur. Consider deleting some of your photos, apps and other content from your device.

6. Delete and recover

If you are experiencing this photo downloading error with specific photos, you can try to delete then recover to see if this resolves your issue. Please follow these steps:

• On your iPhone or iPad, launch photos and then tap All Photos.
• Now, identify the photo or video that gives this error message.
• Next, delete this photo.
• This deleted photo will go into your Recently Deleted album.
• Next on, open Photos and open the Recently Deleted album.
• Look for the photo you just deleted.
• Tap Recover.
• Lastly, open Photos again to see if you can load the photo.

7. Other fixes

Likewise, you can also try the troubleshooting tips below:

• Are you having compatibility issues? There is likelihood you are having this issue because the photo or video format is not compatible with your iPhone or iPad. Try to convert them.
• Try sending the photos or videos that you are unable to open to yourself via email. Then download these photos or videos again. Then try to open them.

Are you unable to edit your photos or videos on your iPhone or iPad? Some users have reported that they are experiencing problems using the built-in Photos app. In addition, the option to edit photos or videos is grayed out when attempting to use the Photos app to adjust photos or videos.

By grayed out, I mean that the edit button is disabled and cannot be selected. As such, it is impossible to edit the selected photo or video.

You can capture gorgeous photos and videos with your iPhone or iPad. Moreover, your device’s Photos app features powerful built-in editing tools. There are several editing options that gives you the ability to edit the size, angle, light, and more. Of course, you can take advantage of these editing tools only if the edit button is working. In this article, I’ll explain exactly why are some photos not editable on iPhone and what you can do to fix the issue.

Before we dive in, respond to these questions: Are the photos you take with the built-in Camera app on your iPhone not behaving as expected? Or does this issue affect all of your photos and happen randomly? If your answer is yes, then please refer to #2 below.

Or you are experiencing this issue only with your imported photos? If your answer is yes, then please refer to #1 below.

1. Are you having this problem with the photos or videos that were transferred from your computer or that were downloaded from an external source? There is a possibility some of your important photos may have these inactive edit buttons, but not all of them. And this is most likely because of compatibility issues.

This means that certain photos or videos you have are not fully supported by the Photos app on your device.

There are numerous photo and video formats. the most popular video formats are AVI, MP4, FLV and MOV . And the most popular image types are PNG, TIFF, GIF, JPEG, and RAW.

Some photo and video extensions are not editable with the Photos app. For instance, if your photos are in GIF formats, your edit button will be grayed out. The workaround for this issue is to convert the images or videos if possible. For instance, because you cannot edit GIF images, you may want to convert them to JPG or PNG. You can use a third-party app to do the job. Just head over to the App Store and look for an image converter app. Or you can import the photo to your Mac and then you can convert with Preview or you can make use of QuickTime Player if it is a video. Simply follow these steps:

• Preview: File > Export, then select a format like JPEG or PNG.
• QuickTime Player: File > Export As, then save to H.264.

2. Are you experiencing this issue with the photos you capture with the Camera app on your iPhone or iPad? Please try the steps below in their order until your problem is resolved.

• Update your iPhone or iPad. Head over to Settings > General and Software Update. If you see an update, hit Download and Install and then follow the onscreen prompts.
• Restart your iPhone or iPad.
• Ensure that Use Cellular data is turned on for Photos and Camera. Head over to Settings and tap Cellular or tap Mobile Data, then turn on Photos and Camera.
• Change the default Camera setting to see if this fixes your issue. This will change the capturing HEIF and HEVC format
  To JPG format.
• On your iPhone or iPad, tap Settings.
• Scroll down and tap Camera.
• Tap on Formats.
• Tap Most Compatible. This will change the default photo format to JPG.
• Reset Network Settings. Head over to Settings > General > Reset > Reset Network Settings. It’s worth noting that resetting your network settings will wipe your network settings such as your saved Wi-Fi passwords, VPN settings, and much more.

A workaround

This is not a fix but a workaround. Please follow the steps below to edit your photos again. Here is how:

1. Open the photo or video that you cannot edit.
2. Now, tap the share icon.
3. Next, choose Mail. And email it to your self. I sent it to my Gmail account.
4. Next on, navigate to your Gmail account and open the email and save the file to your photos.
5. Finally, open the photo or video in Photos and try to edit now.

If the above steps did not fix your issue, try this, this is a little bit different:

1. On your iPhone or iPad, launch Mail app.
2. Now, compose a new mail message. I used my iCloud account.
3. Next, tap and hold in the text area and choose Insert Photo or Video.
4. Next on, choose the photo that is not editable.
5. And then send it to yourself.
6. Now refresh Mail.
7. Finally, open the email you just received. And save the image.

Now head over to the
Photos app
to see if you can now edit.